Registered Nurse Manager
Resume:
Joseph Eric Baloy
Medical Surgical Nurse
acqyx3@r.postjobfree.com
Victoria 3737
PROFESSIONAL SUMMARY
I have more than 2 years nursing experience in the medical surgical area and another 3 years as utilization management nurse. My nursing career is basically from the Philippines but for the utilization nurse, I was working virtually as a nurse for an American company. Currently, I am finishing my Initial registration for overseas nurses here in Australia wherein I am given 2 weeks of didactics with 4 weeks exposure to an aged care facility and 6 weeks exposure to an acute care set up.
PROFESSIONAL DEVELOPMENT
Qualification Attained
Name of Institution & Location
Year Completed
Initial Registration for
Overseas Nurses
Bachelor of Science in Nursing
Lonsdale Institute/ Alpine Health
30 O’Donnell Ave
Myrtleford Victoria, 3737
Philippine Christian University
Mary Johnston College of Nursing
415 Morga St. Tondo
Manila Philippines, 1012
March- May 2015
June 2003 – March 2007
Trainings/ Courses
Name of Provider & Location
Year Completed
Patient Centered Care
Online Courses
-Victorian Quality Council
-Hand Hygiene
-Health Service Induction
-Introduction to Aseptic Non Touch Technique
-Manual Handling
-Elder Abuse
-Victorian Charter of Human Rights
-Basic Life Support
-Bullying and Harassment
-Duty of Care for Employees
-IV Cannulation
-Medication Calculation
-Work Health and Safety
-Open Disclosure
-Blood safe (3 modules: Clinical transfusion practice, Collecting blood specimen and transporting blood)
-VHIMS
Initial Management for intravenous Chemotherapy
Advance Cardiac Life Support
Peritoneal Dialysis
an Extension of Life
Basic Science of Neuro Critical Care
Alpine Health Leisure room
30 O’Donnell ave,
Myrtleford, Victoria 3737
Alpine Health Learning center
30 O’Donnell ave,
Myrtleford, Victoria 3737
Medical Center Imus
Diversion Road, Palico 4
Imus Cavite Philippines 4103
Medical Center Imus
Diversion Road, Palico 4
Imus Cavite Philippines 4103
Medical Center Imus
Diversion Road, Palico 4
Imus Cavite Philippines 4103
St. Lukes Medical Center
Bonifacio Global City
Taguig Metro Manila
2015
2015
2011
2011
2011
2010
PROFESSIONAL EXPERIENCE
Dates: October 2011- February 2015
Institution: Health Care Corporation of America- Health Connections
Location: 12 floor Accralaw Tower, 2nd Ave corner 30th St. Crescent park west Bonifacio Global city Taguig Metro Manila 0339
Position: Program Manager- Utilization Review Nurse
HCCA-HC is an American based company that has put up a Clinical process outsource in the Philippines to cater its wide variety of clients. It provides Worker’s Compensation, Utilization Management, intake- Medicare and telephonic services, Medicare Risk adjustments and health coaching. It is certified by URAC (Utilization Review Accreditation Committee) for both UM and workers compensation. For My Particular Department, I have worked for a radiology benefit management group where-in we assess the patient data before they undergo certain radiologic procedures such as CT scans, MRIs and PET scans in congruent with the insurance guidelines and policies. I am a pioneer of the group and I have been a manager of the group for 3 years where in I have started with 8 staffs and it grew to 49 staffs.
Main Duties and Responsibilities:
Leading an assigned team to meet performance requirements utilizing various management skills including 1:1 coaching and mentoring
Provide orientation and support to new staff
Stay Educated on all changes in client processes and health plans and train or educate team as necessary
Perform Quality assessments through service observations and case reviews
Serve as liaison between diagnostic Clinical Supervisor and the rest of the team
Manage various report activities to ensure metrics are met
Reports absences of other team members to diagnostic Clinical Supervisor to ensure adequate staffing
Responsible for assisting in management of day to day operations and overall success of the on-site program
Assist other staff with review of cases according to the policies and procedures of client
Maintains written documentation according to the client’s documentation policy
Conducts clinical review of cases that does not meet criteria
Provides optimum customer service
Collects and enters confidential information ensuring the highest level of confidentiality in all areas
Refers to Physician Reviewer or the Director of Utilization Management per guidelines
Provides ongoing telephonic education to providers and office staff related to Clinical Review process
Assist in the orientation and training of new Clinical Reviewers in departmental procedures, protocols, and administrative tasks when requested
Assist the Diagnostic Clinical Supervisor with execution of Quality Improvement Projects
Participates and understands the scope of responsibility in all on going Quality improvement Projects.
Maintains productivity, quality and other service standards
Helps evaluate staff performance based on developed standards and metrics
Provides compiled productivity, quality and performance reports to Account Manager on a regular basis
Meets at least weekly with Account manager to discuss staff performance and acts as a liaison between the staffs and Account Manager
Responsible for filling staff vacancies when there is a call in, ect.
Payroll responsibilities related to completion of paperwork in a timely manner for processing
Responsible for Petty Cash and authorization of purchases made from this fund.
Contacting IT personnel as needed
Liaises with admin and HR staff as needed
Attends companywide team meetings when required
Dates: July 2009 – October 2011
Hospital Name: Medical Center Imus
Location: Diversion Road Palico 4, Imus Cavite Philippines
Position: Staff Nurse to Nurse Unit Manager
Medical Center Imus is a 100 bed tertiary hospital in Cavite. It caters most of the patient from the city of Imus. The Hospital is accredited by the Department of Health and with different care facilities to cater the needs of the patient like medical surgical wards, theater, intensive care unit, nursery and emergency room department. Also, the hospital has its own ancillary department such as cardio-pulmonary department, Physio/rehab department, Laboratory Department, Radiology Department and Pharmacy Department in order to provide effective, efficient and quality care to the patients. In the Medical Surgical area where I have worked, we have been handling Post Stroke patients as well as those with cardio vascular problems like hypertension and Myocardial infarction. We also have patients coming in for cycles of chemotherapy infusion that we initiated from IV cannulation to post infusion observation
Main Duties and Responsibilities:
Ensures that the patient is receiving quality care throughout their hospital stay
Addresses performance related issues of staff
Coordinate Patient care plans to other departments as needed
Supervising and educating staff members
Ensures proper Patient to Nurse Roster ratio
Provides direct and indirect patient care and professional nursing service
Receives endorsement from emergency room nurse and other nursing unit
Endorse patient care to incoming shift and to other nursing unit
Utilizes the nursing process in all care aspects
Assessing patient’s objective and subjective data
Developing nursing Care plan
Identifying nursing care priorities
Prepares patient for special procedures
Observes patient’s response to treatment
Administers and records patient’s medication
Maintains therapeutic communication and environment
Trains new staff nurses
Participates to quality improvement projects
Ensuring the staff/manpower effectiveness
Attends to nursing department meetings
Dates: January 2008- October 2014
Name: Asuit Residence
Location: Citta Italia Bacoor Cavite Philippines
Position: Private Duty Nurse
Working as a private duty nurse is like doing district nursing/ community nursing with a focus to a single patient. As a private duty nurse, one goes to the house of the client and perform the nursing duties at the comfort of the client’s home.
Roles and Responsibilities:
Physical assessment and monitoring of patient’s condition
Providing assistance to patients in performing ADL’s
Referring patients to tertiary hospitals in cases of emergency or check-ups
Monitoring Vital Signs
Ensuring proper nutritional intake
Monitoring of intake and output
Insertion and changing Indwelling Foley catheter
Assessment of pressure sores
Pressure sore care
Health Teachings.
PROFESSIONAL AFFILIATIONS
Registered General Nurse (Division 1)
Nursing and Midwifery Board of Australia
AHPRA
Registration No. NMW0001972917
Registered Nurse (United Sates of America)
Texas Board of Nursing
Registration No. 809994
Registered Nurse (Philippines)
License No. 0436320
Philippines
PROFESSI0NAL REFEREES
(Australia)
Helen Giles RN- IRON Instructor/ Registered Nurse- Myrtleford Hospital
Mobile: 042*******
Email: acqyx3@r.postjobfree.com
Marcella Wyatt RN- Registered Nurse- Myrtleford Hospital
Phone: 040*******/ 035*******
Email: acqyx3@r.postjobfree.com
(America)
Naseem Kasam RN- Senior Vice President- HCCA- Health Connections
Mobile: 1-615-***-**** (US-CST)
Email: acqyx3@r.postjobfree.com
(Philippines)
Joy Rhoda Abad RN- Infection Control Nurse, Former Nurse Supervisor - Medical Center Imus
Mobile: 091********
Email: acqyx3@r.postjobfree.com
Contact this candidate