Christian)P.)Failla)

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*****!University!Boulevard!

Apt.!2643!

Orlando,!FL!32817!

Cell:!(787)!688D7255!

EDmail:!acqywk@r.postjobfree.com!

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OBJECTIVE:!To!obtain!a!part!time,!entryDlevel,!customer!service!oriented!position!were!my!bilingual! and!interpersonal!skills!be!a!valuable!asset!to!the!company!or!organization.!

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EXPERIENCE:)) )

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Host,)La)Vista)Latin)Grill)

San)Juan)Marriott)Resort)&)Stellaris)Casino) San)Juan,)PR) ) June)2015)G)Present)

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Greet!and!seat!guests,!present!menus!to!guests,!inform!them!of!the!specials!of!the!day!

! Take!names!on!a!waiting!list!

Observe!tables!and!keep!track!of!clean,!dirty!and!occupied!tables! Answer!phone!and!answer!questions!concerning!the!menu!and!restaurant! Interact!with!guests!in!and!as!they!leave!the!restaurant!to!ensure!positive!dining!experience!

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Valet)Parking)&)Lot)Attendant)

VALERA)PARKING) ) ) ) San)Juan,)PR) ) May)2015)G)June)2015)

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Park!vehicles!or!issue!tickets!for!customers!in!a!parking!lot!or!valet!service! Greet!customers!and!open!their!car!doors!

Calculate!parking!charges!and!collect!fees!from!customers! Take!numbered!tags!from!customers,!locate!vehicles!or!provide!customers!with!instructions! for!locating!vehicles!

Keep!areas!clean!and!orderly!to!ensure!that!space!usage!is!maximized!

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Sales)Associate)

HOLLISTER)INC.)) ) ) ) Orlando,)Fl) ) December)2014)G)May)2015)

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Maintained!inventory!in!the!back!

Tagged!merchandise!

! ! Replenished!inventory!

! ! Provided!courteous!and!prompt!service!

! ! Welcomed!customers!as!they!enter!and!thank!them!as!they!leave!

! ! Assisted!customers!in!locating!what!they’re!looking!for!

! ! Provided!excellent!afterDsales!service!

! ! Persuaded!customers!to!buy!a!product!

Stayed!informed!of!the!products’!specifications!and!information! Identified!customer!needs!and!directing!them!to!an!appropriate!product!

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Hotel)Summer)Trainee))

Aubergehaven)Boutique)Hotels)) ) San)Juan,)PR) ) July)G)August)2014)

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Front!Desk!Training!

Assisted!in!Guest!Check!in!

Managed!cash!register!

Booked!onDline!reservations!

Housekeeping!Training!

! ! Learned!to!make!beds!and!prepare!bathrooms!

Food!&!Beverage!Training!

! ! Learned!to!set!up!tables!

! ! Worked!in!the!kitchen!line!

! Served!as!restaurant!host!

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EDUCATION:! ! !

Valencia!College,!Orlando,!Florida! ! August!2014!D!Present!

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Ramona!High!School,!Ramona,!California! August!2010!–!May!2014! GPA!3.5!

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VOLUNTEER)EXPERIENCE:))

Campus!by!the!Sea!Christian!Summer!Camp!

Catalina!Island,!CA!

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INTEREST/ACTIVITIES)

Practice!sports!such!as!Tennis,!Football!and!Soccer!

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COMPUTER)SKILLS)

Proficient!in!Word!and!Excel!

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LANGUAGES)

Fully!bilingual!in!English!and!Spanish!

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REFERENCES)

Available!Upon!Request!

Contact this candidate