MARKIAH PATTERSON

acqyw5@r.postjobfree.com

443-***-****

PROFESSIIONAL SUMMARY

Enthusiastic and diligent Sales Associate with an excellent sales and customer satisfaction record. Adept at maintaining cordial and professional relationships with colleagues, customers and supervisors. Possesses the ability to coordinate a high level of activity under a variety of conditions and constraints. Able to function very well independently or as part of a sales/ customer service team.

CORE QUALIFICATIONS

Wide sales and customer service experience Excellent knowledge of product features

Superior communication abilities Outstanding goal-setting and planning skills

Exceptional understanding of customer needs Strong abilities in effective listening

POS systems Kronos systems

Microsoft Office

EMPLOYMENT HISTORY

2014 - Present: Papyrus, Towson, Maryland

2013 - 2014: Gymboree Corporation, Owings Mills, Maryland

2012- 2013: Aldo inc. Towson, Maryland

EXPERIENCE

Sales Lead

Achieve all set sales goals while providing outstanding customer service.

Push products while identifying with individual customer requirements and preferences.

Update customer database on a daily basis.

Fosters and maintains excellent customer relationships.

Adhere to strict compliance with company standards of opening and closing store on time

Perform new hire orientation and on boarding process

Prepare merchandise for sales and promotional displays

Receive and inventory new stock shipments

Process payments via cash, credit cards, and check transactions

EDUCATION

2011 - Present: Stevenson University, Owings Mills, Maryland

Business Management

Anticipated Graduation 2016

2008-2011: Lansdowne High School, Baltimore, Maryland

High School Diploma

RECOGNITION

Presidents Award

Promoted to Sales lead at Gymboree after being with company for two months

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