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Customer Service Diesel Mechanic

Location:
Richmond, VA
Posted:
July 28, 2015

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Resume:

Salvatore Michael Chillon

**** ******* ******, ************ ** 23832 804-***-**** acqyvq@r.postjobfree.com

I am a hardworking, goal driven individual who feels that my excellent customer service skills and outgoing personality would be a strong asset to any establishment and its clientele. I maintain excellent customer service in a fast paced environment, meaning I work well under pressure with a positive attitude. I am seeking a position with advancement opportunities where I can utilize my energy, optimism, and creativity to effectively make money for my establishment.

Heartland Express – Preventative Maintenance Diesel Mechanic June 2015 - Present

Gained knowledge relating to inspecting trucks to proper regulations according to DOT regulations and requirements.

Learned how to properly dismantle a wheel and tire apart and remount tires to certain speculations.

Diagnose issues and repair issues while simultaneously documenting every key aspect for records.

Obtained knowledge inspecting trailers according to DOT standards as well as documenting issues.

Update repair logs and submit all paperwork correctly with precision.

Maintain company fleet to ensure safe and proper operation of all tractors and trailers.

Completed mechanical duties ranging from preventative maintenance services to diagnosing vehicle problems while making subsequent repairs.

Maintain upcoming vehicle maintenance.

Kept fleet neat and clean according to company requirements.

Documented all repairs neatly and efficiently.

Estes Fleet Services – Power/Diesel Mechanic January 2015 – June 2015

Corrected vehicle deficiencies by removing, repairing and replacing major part assemblies.

Perform preventive maintenance tasks for heavy vehicle engines primarily diesel.

Knowledge with most popular used diesel brands such as Freightliner, International, Kenworth, and Volvo.

Respond to and diagnose a mechanical issue that can cause a mobile breakdown.

Used heavy duty hand and power tools and specialized machinery for the assigned job.

Minimize waste by working efficiently and effectively.

Reviewed driver information about equipment performance via DVIR book.

Drove vehicles before and after repairs for diagnostic purposes.

Weld joints and components and fabricate parts to complete repairs.

Lubricated all moving joints with correct amount of grease to keep the functional such as u-joints and kingpins and all steering assembly parts.

Obtained extensive knowledge on major repairs such as transmissions, brakes, fuel injection, and bodywork regarding collision or any type of work.

Atlantic Truck Repair-Diesel Mechanic August 2014 – January 2015

Able to communicate on all levels of the organization

Demonstrated ability to determine causes of errors and good resolution judgment.

Able to communicate technical information accurately.

Ability to handle precision machines and material handling equipment.

Superb knowledge of systems and tools for the right procedure.

Excellent diagnostic ability to detect a problem.

Gained specific knowledge per truck such as International, Freightliner, Hino, Izuzu and Mitsubishi box trucks.

As well gained knowledge on specific diesel trucks and vans such as Dodge Cummins, Ford, and even Chevrolet vans.

Obtained knowledge on basic routine maintenance such as oil changes, brakes, fuel injection, electrical wiring, and body work regarding collision situations.

Buffalo Wild Wings: Bartender/Server August 2012 – August 2014

Provided drinks and food to the customers liking with accuracy and efficiency.

Opened and closed the bar area quickly and effectively.

Handled currency and credit transactions quickly and accurately.

Provided alcohol responsibly abiding Virginia state laws.

Maintained a healthy positive attitude towards customers and work staff.

Assisted management with inventory control and stock ordering.

Resolved complaints promptly and effectively.

Maintained high standards of customer service during high-volume, fast paced operations.

Built loyal clientele through friendly interactions and consistent appreciation.

Serve safe certified.

Advance Auto Parts: Assistant Manager September 2010 – August 2012

Demonstrated the ability to motivate and lead employees.

Proven to meet sales goals and make sure employees meet their own goals for the day.

Assisted customers in all aspects of store services including complaints and inquiries.

Trained and supervised oncoming employees.

Manage store operations by ensuring exceptional performance and excellent customer service.

Provided leadership abilities for delivery drivers and quick routes to assure quick delivery times.

Ensured all paperwork was organized and placed in its proper location to provide quick and organized use.

J. Sargeant Reynolds Community College – January 2015 – August 2016

Associate of Science Degree in Business Administration



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