Mark Steele
No **-**-** Apartment *B Pinang,
Taman Sri Sentosa,
Old Klang Road
Dear Sir / Maam,
I have been in the hospitality industry for the past 18 years, holding the position of General Manager since December 2014. During my tenure in this position, I have achieved many goals and wish to expand my professional horizons by seeking new challenges. In this instance, I am pleased to enclose my resume for your kind consideration.
As General Manager, I have been able to carry out my responsibilities most efficiently. The Nature of my responsibilities is to continuously have immediate solutions to problems that may arise for the smooth running of the hotel and departments. I also have the ability to cultivate and maintain good rapport with guests, colleagues and higher Management. I believe in team work, which normally generates the highest achievements. One of my strongest strength is the ability to built good relationships within and outside the organization.
My experience in pre opening, renovations, refurbishments and re-branding of the city hotels which I have worked at have benefited my self as an experienced candidate for the position.
If you are looking for someone who is responsible, highly self-motivated with strong communication skills and with dynamic presentation of public speaking, I strongly believe I am your candidate.
I sincerely hope that my application will meet with your due consideration and would be please to attend an interview to present myself. If successful, I will give my best to the satisfaction of the organization. I may be contacted on my hand phone number +601*-*******.
Yours sincerely,
Mark Steele
RESUME
Personal Details
Name : Mark Steele
Date of Birth : 09th July 1979
Age : 36 years
Place of Birth : Kuala Lumpur
I/C No. : 790***-**-****
Citizenship : Malaysian
Gender : Male
Marital Status : Married
Race : Eurasian
Religion : Roman Catholic
Address : No 42-01-06 Apartment 1B Pinang
Taman Sri Sentosa,
Old Klang Road
58000 Kuala Lumpur.
Contact No. : +6-012-***-****
Email Address : acqyoj@r.postjobfree.com
Educational Background
1995 – 1997 : Taylors College – Hotel Management
1991 – 1995 : Sijil Pelajaran Malaysia
: Sekolah Menengah Taman Desa, Kuala Lumpur
Skills
Languages : English and Malay
Writing Skill : English and Malay
Computer Literacy : Working knowledge of Microsoft Office, Excel, Power Point
PMS : Fidelio
Opera
Epitomi
Momentohs
Pegasus
Interests
: Reading, traveling and outdoor activities.
Experiences:
1) : Dec 2014 – Current
Tune Hotel Downtown Kuala Lumpur
275 rooms, limited service concept hotel
General Manager
2) : May 2012 – Dec 2014
One World Hotel Petaling Jaya
(Renovations & Refurbishment)
438 rooms, 5star business class hotel
Front Office Manager
3) May 2011 – May 2012
Furama Bukit Bintang Hotel Kuala Lumpur
(Pre Opening team)
433 rooms, where business meets leisure
Front Office Manager
4) Dec 2010 – May 2011
The Nomad Sucasa Hotel Kuala Lumpur
188 rooms
Front Office Manager
5) October 2008 – December 2010
Hotel Maluri Cheras Kuala Lumpur
(Renovations / Refurbishment and Re-Branding)
238 rooms, boutique hotel located in the heart of Cheras
Front Office Manager
6) August 2005 – September 2008
Parkroyal Hotel Kuala Lumpur
(Renovations / Refurbishment and Re-Branding)
426 rooms, 5star international hotel in Bukit Bintang
Assistant Front Office Manager
Senior Assistant Manager
Front Office Assistant Manager
7) July 2004 – August 2005
JW Marriott Hotel Kuala Lumpur
561 rooms, 5star international hotel in Bukit Bintang
Front Office Duty Manager
8) May 2002 – July 2004
Eastin Hotel, Petaling Jaya
388 rooms, Awarded the best 4star hotel 2002 - 2004
Front Office Assistant Manager
9) May 1997 – April 2002
Pearl International Hotel, Kuala Lumpur
(Pre Opening)
516 rooms, located midway between KL & PJ
Front Office Assistant Manager
Front Office Supervisor
Reservation Supervisor
Front Office Assistant
Expected Salary
: (Negotiable)
References
1. – Mr. Henry Low
General Manager
Swiss Garden Hotel Kuala Lumpur
2. –Mr. Ng Yee Ming
Group GM HR Mudajaya Corporation
3. – Ms. Lily Chan
VP of HR – Furama Hotels International Singapore
+65 9666 1576