Ricardo Hernandez

*** **** ******** ***, **********, NJ 07095 732-***-**** acqykp@r.postjobfree.com PRODUCT MANAGEMENT

Product Manager with experience working for a leading data and analytics service provider. Expertise in developing and launching new products providing industry data to the major carriers in the Reinsurance and Property & Casualty segments of the industry. Exceptional communication with strong negotiation, problem resolution, and client needs assessment aptitude. Highly skilled at identifying opportunities, developing focus, and providing tactical solutions. Core strengths include:

-New Business Development - Strategic Planning - P&L Responsibility

- Project Management - Product Development - Financial Reporting

- Team Leadership - Client/Vendor Relations - Field Operations

- Data Analytics

PROFESSIONAL EXPERIENCE

Risk Management Solutions, Hoboken, NJ 2014- current Senior Manager Analytical Services - $14 million annual sales Product Manager and Project Manager for data and analytics services facing the Reinsurance segment of the Insurance industry. Project management of U.S. based team of six Risk Analysts in addition to coordination support with offshore international teams. Managed new and existing products throughout its lifecycle, gathering and prioritizing product requirements, defining the product vision, and working closely with sales support.

• Successful in coordinating $2 million in revenue in coordination with the Sales Account Executives and via execution of the US based team.

• Instituted project management standard operating procedures and protocols enabling consultants to execute concurrent projects efficiently. A current total 21 projects completed from 2Q fiscal year 2014 to date. Also instituted project management protocols with offshore project execution team.

• Implemented Quality Program to standardize deliverables for all product consultations and executions including formal reviews, development of standards, goal setting, feedback and education, and client acceptance interviews.

• Develop product and service pricing via the evaluation of customer requirements including exposure perils, geographic exposures, and client financial thresholds of their in force portfolios.

• Instituted enhancements of model outputs resulting in an organic increase of revenue. Alliance REI Group LLC, Woodbridge, NJ 2012- current Founding Manager

Evaluate the real estate market to build long-term wealth. Total real estate returns combine housing price appreciation alongside rental income. Tailor strategies according to their respective objectives and the risk- return trade-off.

• Establish rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals.

• Accomplish financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action. Ricardo Hernandez Page Two

• Maintain property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services

• Maintain building systems by contracting for maintenance services; supervising repairs.

• Secure property by contracting with security patrol service; installing and maintaining security devices; establishing and enforcing precautionary policies and procedures; responding to emergencies. Verisk Analytics, Jersey City, NJ (Corporate Headquarters) 2010- 2012 Director of Product & Systems Development - $44 million annual sales Product Manager for data and analytics products facing the Commercial Property lines of the Insurance industry. Held full P&L and financial reporting responsibility including a budget of $25M dedicated for product development and product and systems support. Coordinated product pricing for new product releases to meet revenue and profit goals. Managed new and existing products throughout its lifecycle, gathering and prioritizing product requirements, defining the product vision, and working closely with marketing and sales support including a direct reporting staff of 2 Managers.

• Success in 2 product launches and end to end execution of marketing strategies.

• Coordinated planning and development of marketing strategy; provided product knowledge via product use cases targeting industry needs which were also leveraged to develop marketing collateral.

• Provided product training to Account Executives and coordinated product trials, customer presentations, customer workflow analysis which supported sales activities.

• Formulated sales campaign that drove customers from transactional pricing towards license commitments; ongoing campaign has resulted in an increase of secured revenue, new and renewal, forecasting 20% growth from prior year.

• Initiated campaigns with 3 of the top 10 P&C carriers in the industry and the 5Rating Bureaus Organizations to collaborate on new product initiatives addressing industry needs. Insurance Services Office (aka Verisk Analytics), Jersey City, NJ (Corporate Headquarters) 2008 – 2010 Director Product Creation

Provided results oriented product management from idea conception with development of business plans and market analysis to the distribution of products through a variety of channels. Managed IT budget of $45M for dedicated to new product development, product maintenance, and systems support for multiple product lines generating over $100M in revenue. Leadership of dedicated product development team of five; responsible for developing business and functional requirements for products to market or internal systems designed to increase efficiency in internal or remote field operations. Successfully led business development efforts performing business and cost analysis, analyzing market segments, and creating effective business and marketing plans.

• Launched products successfully using end to end execution of marketing strategies

• Coordinated marketing and product launch strategy for leading edge Geographic Information System including product showcases, customer conferences, and marketing collateral resulting in the sales of 18 system implementations within 6 months of product launch.

• Launched internal virtual web training program for 600+ remote field staff eliminating meeting costs, increasing awareness of product requirements, and improving quality metrics scores for products generated from remote field resources.

• Analyzed and evaluated internal operations, including staff, which identified cost reduction areas and program improvement.

Ricardo Hernandez Page Three

Manager Survey Services 2001 – 2008

Insurance Services Office, Jersey City, NJ (Corporate Headquarters) - $16 million sales Provided operational support for remote filed workforce of 600+ including process management, technical support for data aggregation activities, developing cost effective procedures, evaluation and implementation of new technologies.

• Led a 36 month project that electronically formatted 45K archived files and coordinated development of relational database to house and mine data. Completed within budget utilizing over 30 part time and temporary staff.

• Coordinated effort to collect geospatial coordinate data on all structures site verified and incorporate data within existing data tables; 1M records updated through the process.

• Led effort that provided broadband services for all remote personnel resulting in savings of $300K.

• Coordinated distribution of PC Utility to remote field staff resulting higher productivity and higher efficiency.

• Successfully launched several process improvements to remote field workforce which aided efficient data aggregation and enabled gradual increases in production standards. Education

Bernard M, Baruch College: Zicklin School of Business New York, New York MBA: Management Information Systems

Bernard M. Baruch College New York, New York

BB: Finance

Professional Development

Associate Risk Management Insurance Institute of America Associate in Reinsurance Insurance Institute of America: Currently enrolled