Pranchisco K. Castro

acqyjm@r.postjobfree.com 206-***-****

***** ******** **. ***, *** Antonio, TX 78230

OBJECTIVE

Continued progression in the IT field through systems administration and engineering

PROFESSIONAL SUMMARY

oServed in the Army National Guard September 2006 – Apr 2013

oCurrently possess a Secret level security clearance

oMCP/MCSA Certified

oInformation Systems Operator/analyst (25B) qualified

oBattalion Command Post Node Certified Operator

o8 years of IT experience

oWorked in high security conscious environment

EDUCATION

Information Systems Operator Analyst qualified Fort Gordon, GA

Graduated with honors.

Basic IT Networking Courses

Programming tactical switches, routers, servers, and systems.

Certifications

MCPS Windows 7 Enterprise

MCSA Windows Server 2012

WORK EXPERIENCE

ZANTECHIT Systems Administrator

Department of Homeland Security/ U.S. Coast Guard

May 2014 –16 May 2015

oConfigured and maintained Active Directory 2008

oManaged access to network drives and resources

oMigrated users and services from Windows server 2003R2 to 2008R2

oReconfigured Cisco switch port security with personnel and office changes

oMonitored and maintained Coast Guard network alongside private commercial network

oTook over project after sudden resignation of previous technician

oManaged and updated patch panel with changes to personnel and office locations

oMigrated Vista workstations to Windows 7

oProvided local and remote system administration for users in and out of state

oCreated SOP’s (standard operating procedures), on server and network configuration

oManaged IT property due to property manager based in another state

oPrepped and managed IT equipment for storage, transfers, and DRMO

oCoordinated with vendors for services and maintenance

APEX Systems Systems Administrator

Port of Seattle

Oct 2013 – March2014

oMonitored and maintained government network from Seattle to Tacoma

oMonitored 700+ server backups and restarted/adjusted clients or policies as needed through NetBackUp7

oCreated and managed Active Directory objects

oCreated mailboxes, distribution lists, and set permissions in Exchange

oManaged user accessibility to specific servers, applications, and network shares

oMonitored Enterprise level network through OpenManage, SCOM, and Nagios

oMonitored and responded to critical network devices of Seattle through Nagios

oRestored single files to entire Sharepoint sites through DocAve

oSupported Service Desk and Telephony departments in providing technical assistance to customers

oTroubleshooted Morphos Card readers

oMonitored and extracted camera footage through PureActive

oUsed VSphere and Remote Desktop to troubleshoot noncompliant servers on SCCM

oCreated and updated daily backup reports, equipment decommission forms

oResolved tickets received through Maximo ticketing system.

oEscalated and submitted work orders for issues involving other departments

oVisited various sites to investigate and/or troubleshoot faulty network devices

United States Army National Guard

Systems Administrator/ Helpdesk/ Information Systems Specialist

Sept 2006 – Apr 2013

oFilled Systems Administrator and Helpdesk roles for the Department of Information Management

oManaged and maintained Active Directory Systems and servers including Enterprise Email

oMigrated user profiles from legacy systems to the latest technology.

oProvided base-wide helpdesk support to problems ranging from user account issues to network blackouts.

oSet up, monitored, and maintained mission critical systems sensitive in nature.

oHandled multiple projects as needed including emergency communications/ network setups

oLead System Administrator for 6 personnel. In charge of delivering multiple tactical and deployable networking systems

oSet up and configured networks to include cisco routers, switches, taclanes, workstations, and call managers for VOIP; capable of maintaining both secure and non-secure networks.

oDeployed and operated VSAT Systems, a portable satellite terminal which allows users to connect to a secured network from areas physically isolated from modern civilization or areas devastated by natural disasters.

oWas entrusted with secret level key loader for a tracking system that allowed real-time access to digital maps, detailed with unit locations, equipment, personnel information, etc.

oSet up networks for events processing over 700 soldiers at a time.

oSME for training leads from other shops in how to setup deployable networks so that they could train their personnel; saving the Army 20K in training costs.

oCreated/Reimaged new and old workstations and laptops to the latest software.

oSet up and created the network infrastructure for training classrooms.

oInstalled network of tactical phone systems in Fort Magsaysay Compound, Philippines.

oTroubleshoot, maintained, and configured base-wide systems to include network issues.

oProvided 24/7 support to include 200+ hours of on call support for all mission systems valued at over $20 million.

G3 Internet Café

Helpdesk

May 2008 - Oct 2010

Provided technical assistance to customers in the basic operation of computers as well as the use and installation of various software.

TECHNICAL SKILLS

oActive Directory 2003, 2007, 2010

oExchange 2003, 2010

oMicrosoft Windows 2000, XP, Vista, Windows 7

oMicrosoft Windows Server 2003R2, 2008R2, 2012R2

oNetbackup

oNorton Ghost

oCisco Switches, routers

MILITARY CERTIFICATIONS

oArmy G3 Security

oArmy Hercules 3.5

oArmy Incident Handling

oArmy Retina Scanner

oBasic Cisco Router Sec

oBasic IT Networking

oBNCPN

oComputer Network Defense Information Sharing

oCyber Awareness 2.0

oCyberprotect

oDesigning a VOIP Solution

oEnhancing Information Assurance through Physical Security

oIA Briefing for Senior Operational Leaders

oIA Roles and Responsibilities

oIA Vulnerability Management

oInsider Threat

oIntro to Cisco Network Mgmt Design Concepts

oIntro VOIP

oMS Syss MGMT SVR 2.0 Network and Diag tools

oSmartphones and Tablets

oSocial Engineering

oSocial Networking

oSTIGS

oThumbdrive Awareness

oWeb Content and OPSEC

oWireless Security

oWireless

oWNSF Personally Identifiable Information

oWNSF Phishing Awareness v2.0

oWNSF Portable Electronic Devices and Removable Storage Media v2.0

oWNSF Safe Home Computing

oZero Day Attacks and Prevention

Contact this candidate