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Customer Service Data Entry

Location:
San Francisco, CA
Posted:
July 27, 2015

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Resume:

Carina Escobar

***** **** ***, ******* ** *****

281-***-****

Email: acqyi3@r.postjobfree.com

Objective

To obtain and sustain a position where I can capitalize on my management skills, self-development as well as maximize all training experiences. I am seeking employment with a dynamic company where my customer service skills such as assisting prospective clients, providing proper information regarding their request, as well as establishing company protocol, can be effectively utilized to better the company’s revenue.

Qualifications

Results oriented and professional with proven record of leadership

Fluent in both English and Spanish

Expertly skilled in dealing and accommodating the public

Able to carry out any and all task appointed

Work well in competitive surroundings

Practiced and proficient in working with prospective customers and authority figures

Efficient in Microsoft word (40 WPM), Microsoft Excel

Confident in all areas of work

Professional Experience

Bail Bonding Agent, Greenspoint Bail Bonds 09/14 – Present

Data entry, faxing, filing, and emailing

Inputting all court dates, criminal, justice of the peace, and municipal

Handling multi phone lines

Opening and closing out of power of attorneys

Ensure defendants return to court

Bail Bonding Agent, Jailbusters/2 Be Free Bail Bonding - 03/2014 – 09/14

Assist in maintaining defendant’s freedom following arrest

Ensure defendant returns to go to court for trial

Solicitation for potential customer business

Data entry and file auditing

Filing/Faxing/Emailing

Handle multiple phone lines screening calls

Efficient with bond tracker

Temp. Leasing Consultant, Bg Staffing -02/2013 - 03/2014

Responsibilities vary by employer*

Touring apartment homes and community grounds

Handled multiple phone lines screening calls

Filing/Faxing/Emailing

Data entry and file auditing

Quality customer service

Leasing Consultant, The Registry Apts. Oak Leaf Management -01/2012-02/2013

Handle multiple phone lines, screened calls

Record and file auditing

Conducted thorough property walks to ensure company standards where being met

Assisted with rent collections, posting rent, and eviction filing

Followed up with all traffic by phone call, email, or post card

Certified Nurse Aide, Villa Toscana Nursing & Rehabilitation - 07/2010- 12/2011

Measured vital signs

Clean patient rooms

Assist patient with mobility

Provide patient hygiene

Feeding patients

Assisted with all activities of daily living

Insurance Agent/Receptionist, Remco Insurance -02/2008-01/2010

Answered multi lines/ screening all calls

Handled end of day currency reports/ daily deposits for company

Data entry

Filing/faxing/emailing

Quoted & sold insurance policies as necessary

Attending to all customer questions & needs regarding their insurance policy

Customer Service Rep. RMH - 06/2005- 12/2007

Processed all data entry

Basic technical support

Activation of new service

Answered multi-line phone calls

Handled accounts with vendors

Education

2012- Property Management Course - Houston Community College

2010- Certified Nurse Aide - Houston Community College

2005- Medical Assistant/ Phlebotomy Tech - Poly Technical Institute of Houston

2001- Aldine High School Graduate

References available upon request



Contact this candidate