Carina Escobar
***** **** ***, ******* ** *****
Email: acqyi3@r.postjobfree.com
Objective
To obtain and sustain a position where I can capitalize on my management skills, self-development as well as maximize all training experiences. I am seeking employment with a dynamic company where my customer service skills such as assisting prospective clients, providing proper information regarding their request, as well as establishing company protocol, can be effectively utilized to better the company’s revenue.
Qualifications
Results oriented and professional with proven record of leadership
Fluent in both English and Spanish
Expertly skilled in dealing and accommodating the public
Able to carry out any and all task appointed
Work well in competitive surroundings
Practiced and proficient in working with prospective customers and authority figures
Efficient in Microsoft word (40 WPM), Microsoft Excel
Confident in all areas of work
Professional Experience
Bail Bonding Agent, Greenspoint Bail Bonds 09/14 – Present
Data entry, faxing, filing, and emailing
Inputting all court dates, criminal, justice of the peace, and municipal
Handling multi phone lines
Opening and closing out of power of attorneys
Ensure defendants return to court
Bail Bonding Agent, Jailbusters/2 Be Free Bail Bonding - 03/2014 – 09/14
Assist in maintaining defendant’s freedom following arrest
Ensure defendant returns to go to court for trial
Solicitation for potential customer business
Data entry and file auditing
Filing/Faxing/Emailing
Handle multiple phone lines screening calls
Efficient with bond tracker
Temp. Leasing Consultant, Bg Staffing -02/2013 - 03/2014
Responsibilities vary by employer*
Touring apartment homes and community grounds
Handled multiple phone lines screening calls
Filing/Faxing/Emailing
Data entry and file auditing
Quality customer service
Leasing Consultant, The Registry Apts. Oak Leaf Management -01/2012-02/2013
Handle multiple phone lines, screened calls
Record and file auditing
Conducted thorough property walks to ensure company standards where being met
Assisted with rent collections, posting rent, and eviction filing
Followed up with all traffic by phone call, email, or post card
Certified Nurse Aide, Villa Toscana Nursing & Rehabilitation - 07/2010- 12/2011
Measured vital signs
Clean patient rooms
Assist patient with mobility
Provide patient hygiene
Feeding patients
Assisted with all activities of daily living
Insurance Agent/Receptionist, Remco Insurance -02/2008-01/2010
Answered multi lines/ screening all calls
Handled end of day currency reports/ daily deposits for company
Data entry
Filing/faxing/emailing
Quoted & sold insurance policies as necessary
Attending to all customer questions & needs regarding their insurance policy
Customer Service Rep. RMH - 06/2005- 12/2007
Processed all data entry
Basic technical support
Activation of new service
Answered multi-line phone calls
Handled accounts with vendors
Education
2012- Property Management Course - Houston Community College
2010- Certified Nurse Aide - Houston Community College
2005- Medical Assistant/ Phlebotomy Tech - Poly Technical Institute of Houston
2001- Aldine High School Graduate
References available upon request