STEVE STANLEY

Cell 720-***-****

acqyh8@r.postjobfree.com

Writing ~ Client Relationship Management~ Research / Analysis ~ Editing

Investigation ~ Information Management ~ Problem Resolution ~ Customer Service

Process Enhancement ~ Training/Teaching ~ Technical Communications ~ Data Security

Instructional Design~ Quality Standards ~ CBT Materials ~ Multimedia Print Guides

Objective

A position as a technical writer or technical editor with an innovative company that offers the opportunity for professional growth and that can capitalize on my core strengths:

Uncompromising attention to detail

Outstanding communication skills

Broad range of technical and professional expertise

Professional Profile

Dedicated, results-driven, adaptable writer with over 10 years experience in writing a wide-variety of complex technical documents for aviation, marine, environmental, ERP software, IT and risk management. Consistently recognized for skills in leading teams and completing projects on-time and within budget.

Ability to translate technical material into audience appropriate language that is easy for users to understand.

Demonstrated ability in removing problems through workable solutions to ensure consistent and continuous forward movement of projects. Skilled in editing documents in compliance with governmental guidelines.

B.A, English, West Texas A&M University, Canyon, Texas.

Professional Experience

Technical Information Associates, Technical Writer (Contract) Englewood, CO

November 2010 – July 2012,

As training developer and technical writer, developed training materials and instructional training guide for EnCana. Developed computer based training (CBT) for industrial client (Caterpillar/Finning).

R&R Millwork Technical Writer (Contract) Denver, CO

August 2009 – October 2009

Created an instructional guide for product assembly. Photographed and documented the assembly process for store display fixtures and then produced the step-by-step instructions for assembling the cabinets.

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Oregon Army National Guard Technical Writer (Contract) Salem, Oregon

September 2008 – March 2009

Reformatted a hazardous material, waste and spill management document for the Oregon Army National Guard. Streamlined processes and saved the client $3K.

Jeppesen Technical Writer, Denver, CO

August 2006 – September 2008

Within the ACD (Aviation Courseware Development) department, projects include:

Private Pilot, computer based training (CBT).

Certified Flight Instructor Renewal (CFI), computer based training (CBT). FAR 61.197. Joint venture between Jeppesen and AOPA Air Safety Foundation.

Aviation History computer based training (CBT).

GPS computer based training (CBT).

Workboat Navigator (Jepp Marine ECS/), computer based training (CBT). Developed for commercial vessels and selected by Marquette Transportation Company for its fleet of inland towboats.

Maintained the collaborative efforts between the instructional designer, subject matter expert and the graphic artist.

Jeppesen Flight Crew Training. Part 135. Computer based training (CBT)

Editor/writer for JTS Newsletter, a monthly internal publication.

Updated Indexing for Aviation History Textbook.

Required updates for USAF SDP OpsData® User’s Guides (Flight Manuals) including takeoff performance data (Analysis Output, Operational Conditions, Performance Limits, Performance Analysis) for the following aircraft:

Lockheed C-5B Galaxy. One of the largest transport aircraft.

Gulfstream Aerospace E-37A. USAF military version of Gulfstream V.

Cessna A-37 Dragonfly (also AT-37D) USAF light attack aircraft.

Boeing E-3B Sentry. USAF uses for airborne early warning and control system (AWACS)

Boeing C-32B. USAF military transport version of C-32 ("Air Force Two" assigned to US Vice President). Only two C-32B are in existence, used by 486th Flight Test Squadron.

Oracle (J.D. Edwards) Technical Writer, Denver, CO

February 1999– April 2001

Worked within Publications (Manufacturing and Distribution department) for this leading Enterprise Resource Planning (ERP) software provider to document Quality Management, Contract Billing, Service Billing, and Warehouse Management end-user guides, as well as code for online help.

Coordinated with consultants to document business process models for workflow analysis, and prioritize software tasks for the ActivEra portal interface.

Served as member of the Style Issues Subcommittee and the Terminology Database Design Committee.

As a WBT developer for Manufacturing and Distribution, designed layout and instructional navigation for web-based training software.

Assisted in testing J.D. Edwards Content Manager

Converted existing documentation into Content Manager.

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Technical Information Associates, Technical Writer, Denver, CO

April 1998– February 1999

Contracted through TIA with J.D. Edwards.

As writer for the Service Billing user guide, succeeded in the complex multitasking of updating the guide and online help from the World operating system to the OneWorld operating system for the first OneWorld release date for this manufacturing and distribution software.

Learned rapidly the UNIX-based version Interleaf (highly customized by J.D. Edwards)

Marsh (CS Stars/Corporate Systems), Technical Writer, Amarillo, Texas

March1997– December 1998

For this leader in risk management software, worked on a small documentation team to research, write, and edit end-user documentation and also produced online help for corresponding software.

Served as editor for Internal Communications Team, Marketing, and Training.

Developed, implemented, and taught a Business Communications class that focused on effective use of MS Word and business communications.

Other Experience

Amarillo College, Instructor of English, Amarillo, TX

1990–1998

In this highly rated community college English department, instructed students with diverse cultural and language backgrounds in language use, mechanics, persuasive essay composition (Developmental English), and trained them in the use of Word and WordPerfect.

Continually sought to maximize the learning experience by developing new teaching strategies.

Freelance Writer/Editor, Amarillo, TX

1995–1997

Edited and revised hundreds of business letters for the American Quarter Horse Association.

Edited a draft of the book, Parenting: A Practical Manual in Anticipatory Guidance by Dr. Shu Shum.

Skills and Tools

Computer-Based Training Materials, Multimedia Print, Audio and Video, Virtual Office, Help

Microsoft Office: Word, Excel, PowerPoint, Adobe Frame Maker, Adobe RoboHelp, Doc-To-Help, Documentum, Xyleme, Visual SourceSafe, Captivate, Snag It, Visio

Steve Stanley Page 3

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