Jose E. Rivera-García

*** **** **** ***** *****

Apartment #9109

St. Peterburg, FL 33716

Mobile: 610-***-****

Email: acqyg5@r.postjobfree.com

Objective:

An opportunity to expand and develop my career in a setting that would allow me to contribute my solid and diverse skillsets, including knowledge of patient customer care, healthcare services, health information management and communications, sales and customer service, and bilingual proficiencies in Spanish/English.

. Bilingual registered nurse focused on patient care, staff development, and family support. Licensed in FL and PR.

. Excellent communication skills--oral and written.

. Fluent in Spanish and English, including advanced technologies and medical terminology/ medical translation.

. Superb ability to educate patients, for a broad range of medical conditions.

. Encourages positive attitudes, resulting in high satisfaction with clients and patients.

. Good group leader, with outstanding interpersonal skills.

. Responsible and willing to work under pressure and able to handle demanding situations.

. Works well independently, while seeking guidance as needed.

. Practical experience and expertise using electronic medical record system and the medication control system.

Biography/

Areas of Expertise:

Work Experience:

VarMed Management Corp

Bayamon, Puerto Rico 00960 April, 2014 - present

Case Manager

This position is responsible for assessing all referred cases, planning, implementing, performing interventions, coordinating services, monitoring, and evaluating the options and services for high risk patients.

In this position, I am a key collaborator in furthering patient care, as a member of a multi-disciplinary team including a medical director, psychologist, social workers, and other nurse case managers.

The Case Management work is performed both telephonically (in a call center) to complete patient Health Risk Assessments and review care plans, as well as in the patients’ homes for the purpose of patient risk assessment and education.

I successfully work with a high volume of cases per day, as the patients typically have multiple chronic disease conditions concurrent with socio-economic challenges. In this position, consistently satisfy the objective of identifying care management opportunities to improve patient outcomes and reduce health care costs.

AlcornCorp

101 Calle Sol

San Juan, Puerto Rico 00901 January, 2006 – March, 2013

Client Service/ Sales/ Social Media Manager

This position involved a diverse set of responsibilities, interacting with short-term vacation rental clients, as well as long-term tenants.

During my years in this role, I used my excellent capabilities providing customer service to a global clientele of tourists visiting Old San Juan, PR.

This involved managing a wide variety of responsibilities, including responding to inquiries about the short-term vacation options, contractual and service fulfillment to clients, supervising contract personnel, resolving issues to customer satisfaction, and guiding tourists in details of local attractions and activities recommended.

Ashford Presbyterian Community Hospital

1451 Ashford Avenue

San Juan, Puerto Rico 00907 April, 2009 – May, 2012

Registered Nurse

RN -Surgical Floor

This position in this urban 200 bed community hospital included a broad range of duties and responsibilities. I worked in several areas within the hospital, including the Post-Surgical Inpatient floor, the Medical Inpatient floor, the Recovery room, as well as Ambulatory services.

RN - Operating Room

In this position over three years, I was as an Operating Room Nurse at this hospital, where procedures in the following areas were performed: urology, colorectal, orthopedics, gynecology, obstetrics, ENT, general and plastic surgery.

During an average shift at this high volume hospital, I was the assigned Operating Room Nurse for 4 to 7 elective and non-elective same-day and inpatient procedures.

In all of these positions, I utilized my bi-lingual nursing skills for Spanish as well as English speaking patients.

Duties and Responsibilities for these positions:

. Catch lab samples, identified samples and sent to laboratory

. Inserted IV cannulas and started IV fluids

. Administered medications and observed for any adverse reactions

. Performed EKG and cardiac monitoring

. Inserted Foley catheter, NG tube

. Provided tracheotomy care, Foley care, chest tube care and PICC line.

. Started blood transfusions, observed reactions and documented

. Performed wound dressing changes and cured ulcers according to medical orders.

. Registered and supervised intake & output of patients during the shifts.

. Quantified narcotics before and after shifts.

. Educated patient and their family about care and post-hospitalization follow-up care.

As an Operating Room Nurse

. Made sure patient consent forms and key question were asked to ensure patient safety trough operation.

. Asses vital signs and EKG before OR.

. Kept sterile environment throughout procedure.

. During procedure I was responsible for the welfare of everyone including patient and making sure it was the right surgery and site, sometimes assisting physicians in direct surgical care.

Education:

Sacred Heart University San Juan, PR United States

Bachelor's Degree 12/2008

GPA: 3.34 of a maximum 4.0

Credits Earned: 132 Semester hours

Major: Bachelor of Science in Nursing Honors: Cum Laude

Relevant Coursework, Licenses and Certifications:

Bachelor of Science in Nursing, GPA 3.34, Cum Laude

Sacred Heart University - San Juan PR (June 2009)

BSN Certifications

. ACLS certified (Advance cardiac life support provided course) (July 2015).

. BLS (Basic Life Support (July 2015)

RN LICENSURE

Commonwealth of Puerto Rico #33533

State of Florida #9349904

Reading Senior High School – Reading PA, (June 1992)

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