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Customer Service Manager

Location:
Saint Paul, MN
Salary:
$40,000
Posted:
July 27, 2015

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Resume:

DANIEL CONORYEA

**** ***** ***. - **. ****, MN **104 - Cellular 612-***-**** - acqyc7@r.postjobfree.com

Property Management Qualifications

Veteran property manager with over 16 years of experience ensuring profitability and developing strong tenant relationships. Team player with strong leadership attributes, analytical skills, attention to detail, and excellent organizational ability and communication skills. History of excellence in interpersonal communication, relationship development, and establishing rapport. Proven ability to save costs and grow revenue through analytical thinking and financial management. Completed CRM course through MHA.

Professional Experience

2008 - 15

Property Manager

InMotion Property Management, Hastings, MN

• Direct all aspects of property management for 4-apartment complexes, totaling 167 units, and 12 single family homes.

• Maintain 98% occupancy rate

• Negotiate with contractors and sub-contractors for various maintenance and renovation projects.

• Monitor all aspects of building operation to ensure highest levels of customer service at all times. Communicate with tenants, investigate and resolve issues.

• Conduct extensive market and competitor research regarding occupancy and rent.

• Supervise team of maintenance professionals.

2008 - Present

Property / Resident Manager

Dakota Properties West St. Paul

• Handle all aspects of managing properties including leasing, finance, renovation, maintenance, and customer service

• Insure low vacancy through advertising, marketing, and showing properties

• Maintain building safety and exceed customer's expectations with prompt resolution to issues and complaints

Education

1994

B.A., Mass Communications

St. Cloud State University St. Cloud, MN

Licenses • Real Estate License, Kaplan Professional Schools, Bloomington, MN, 2208

Training • CRM, Minnesota Housing Association (MHA)



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