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Customer Service Sales

Location:
San Francisco, CA
Posted:
July 27, 2015

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Resume:

Anees Alnaseri

***** ******* **., ***. *

Westlake, OH 44145

216-***-**** acqybz@r.postjobfree.com

Profile

Bachelor Degree in Information Systems Analysis. Developed an extensive experience and knowledge in sales, consulting, and executive managing in different areas of manufacturing industry. Worked with various technology sales (hardware & software). Trained on Oracle 10g and SQL server. Learned how to setup the software, create and modify tables, Indexes and Views. Also, create and modify the relations between the tables. And learned how to design databases Interface by using Oracle 10g developer. On the way to get training on Oracle 11g and SQL server in next few weeks. Able to analyze and learn new technologies and languages with ease. Able to work in a team environment and be responsible. Had self attempts to build databases using MS Excel and FoxPro.

Summary of Qualifications

Proficient at administrative support.

Interpersonal communication skills.

Strong organizational skills.

Wide knowledge of Databases Analyzing.

Highly motivated and dedicated in the IT Technology.

Experienced in dealing effectively on all levels in business.

Experienced in information systems and databases.

Professional Experience

APR Tool LLC - Willoughby, OH

Owner

June 2012 - Present

Running and operating manufacturing tool and die company. Provide all technical and administrative efforts to manufacture customized parts and services to customers through competent machining and managing skills based on a very long history of family business in the manufacturing industry.

Scope of Responsibilities and Main Accomplishments included:

Communicate with customers and vendors via phone, email and/or face to face.

Quoting, purchasing, invoicing, mail processing, filing and stock control.

Resolve numerous business functions and duties on a day-to-day basis.

Supervise the employees to make the parts per customer's prints and technical specs.

Utilize skills in computer applications for designing ACAD and machining CNC.

Utilized skills in MS Outlook and MS Excel, creating spreadsheets to effectively track jobs.

Interstate-McBee - Cleveland, OH

Sales/Export Coordinator

Feb. 2010 - June 2012

Under general supervision performed customer service; enquiries; sales; and export.

Main Accomplishments:

Quoted the customers.

Received and processed orders and tracked them to be ready for shipping.

Contacted forwarders to ship customers' goods/parts.

Reported periodically the management with the status of each customer.

Regency Technologies (by AmeriTemps) - Solon, OH

Temp worker - Technician

Sep. 2009 – Feb. 2010

Desktop breaking down technician, Triage technician, and LCD’s Inspector.

Alabasi Construction Inc. - Cleveland, OH

General Construction Labor

June 2009 – Aug. 2009

Multi National Forces – Iraq (MNF-I) - Baghdad, Iraq

Linguist and Local Cultural Advisor

Oct. 2006 – Jan 2009

Supported and assisted the Multi National Forces in Iraq in document translation and interpretation. Provided advice and consultation regarding local culture, economy, and industry for US government Initiatives.

Main Accomplishments:

Translated documents from/to English utilizing MS word, Excel, PowerPoint Slides, and Publisher.

Interpreted meetings and conferences with officials on governmental levels.

Provided advice and consultation about the Iraqi economy, market, industry, and culture.

Assisted in organizing conferences and meetings to joining Iraqi and US official employees.

Education & Certification

Cuyahoga Community College - Cleveland, OH

Sep. 2009 - Present

Associate of Science, Manufacturing & Industrial Engineering Technologies

Cuyahoga Community College - Cleveland, OH

Dec. 2010

Certificate, MasterCAM Basic Mill.

Cuyahoga Community College - Cleveland, OH

Feb. 2010

Certificate, Advanced CNC Lathe & Lab.

Al-Quds School for Computer - Baghdad, Iraq

April. 2006

Certificate, Basics of Oracle 10g & SQL Server to build databases.

Al-Rafidain University College University - Baghdad, Iraq

1997

Bachelor of Information Systems Analysis & Computer Science



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