Patrick Hislop

416-***-**** acqyb0@r.postjobfree.com 7-3635 Dundas Street West, York, ON, M6S 2T2 Summary of Success

People or technologies, teams or infrastructure, vendor negotiations or policy frameworks, as a business professional and skilled negotiator, I bring over 15 years of experience successfully delivering solutions and creating value in both public and private sectors. I build teams, identify gaps, implement solutions, create efficiencies and increase ROI. I can speak the geek, and translate that into executive summaries and compelling business cases. Start to finish, end to end, I deliver high value results.

Skills & Value

IT Management Project Management

Business Analysis Data Centre Design

Data Governance (ISO27001) IT Policy/Framework

HRIS/Payroll/Benefits Data Centre Operations

Privacy Legislation Healthcare Legislation

Team Building Business Development

Microsoft Exchange IIS – Web Solutions

Passion Compassion

Experience & Results

HRIS Business Analyst III, University Health Network, Toronto, ON

• Lead IT support for HR Administration & Resource Centre

• Payroll reporting for UHN (~$100 million monthly payroll)

• Payroll reconciliation for UHN & member agencies (Cancer Care Ontario, Plexxus, etc)

• Ad hoc data reporting and analytics (Member agencies, external departments, etc)

• Metrics Dashboard

• Crystal Report Development

• Oracle database Administration

• LEAN Process Improvement facilitation

• Technical lead for Employee and Manager Self Serve Portals, SQL scripting

• Technical lead with UHN's central IT department, along with the external clients UHN services.

• Delivered reporting for complex metrics, KPI's, dashboards and annual reporting (Balanced scorecard)

• Support for Employee Relations Team with data analysis and metrics. Report development (Crystal) and process improvements for attendance management program.

[2012 2014]

Founding Principal & CEO, Chameleonland Group, Toronto, ON

• Founding Principal for animal advocacy, captive breeding for species conservation.

[2008 2015]

• Exotics rescue facility. Rescue, medical treatments and adoptions.

• Captive breeding facility to promote species conservation in the wild.

• Educational and birthday party interactions and adventures. Manager, Comm. & Policy Development, University of British Columbia, Vancouver, BC

• Successful planning, development and implementation of an integrated technical communication & marketing strategy for the Faculty of Medicine's IT group (MedIT)

• Lead policy developer for the Faculty wide project of IT governance and personally identifiable healthcare data. (COMPAS)

• Lead COMPAS project (privacy and security) team to develop and document critical policies and procedures (IT Governance/ISO 27001/17799) so that Faculty and healthcare data could be protected, as required by the Freedom of Information and Protection of Privacy Act (FOIPPA)

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• COMPAS Liaision with external agencies and UBC departments in coordinating joint technical communications, such as, policies and procedures for IT security and privacy with UBC IT, the Office of the University Counsel, and the Provincial Health Authority.

• Performed analysis and prepared reports and metrcis to MedIT management on the effectiveness of all technical communications & marketing initiatives.

[2008 2008]

Manager, IT Operations & Development, University of British Columbia, Vancouver, BC

• Delivered a centralized managed services environment for life sciences campus. Reduced cost of IT by $550,000 annually

• Created an aligned team of IT professionals with the Health Authority and Faculty of Medicine. Decreased MTTR by 40%

• Negotiated funding for an institute wide data centre to meet the technology needs of life sciences. (Resulting in grant funding of $4.52 million)

• Successfully Designed an institute wide data centre (Level III Seismic compliant) designed primarily for high powered computing clusters and large scale storage of health outcomes records in BC. ($4.52 million)

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• IT Project management office for VCHRI and Faculty of Medicine on the Vancouver Life Sciences Campus.

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• Responsible for financial Planning and budget management for VCHRI IT operations (P&L - $200,000 annually)

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• Negotiated IT purchases and vendor service agreements (SLA's) for life sciences researchers, for a number of grant financed projects.

• IT Project Management lead for Faculty of Medicine for UBC's Campus wide data centre ($52 million project)

[2005 2008]

Sr. OSS Specialist, Bell Mobility, Vancouver, BC

• Project Lead – LAN/WAN, Bell Mobility, Western expansion.

• National Systems Administrator

• Project lead for rollout of National SAN.

• Technical Lead - server-side assistance for in-house Oracle, Sybase and Microsoft SQL database applications.

• 2nd & 3rd level support for server and national LAN/WAN connectivity related issues.

• Lead national Cisco clustering project for coast to coast network resiliency and redundancy

[2002 2005]

OSS Specialist, Bell Mobility, Etobicoke, ON

• Windows Network Administrator –responsible for rollout and maintenance of servers/desktops and remote users

• Redesigned and deployed corp Intranet site. Converted over 500,000 pages to new common look and feel and created standards and procedures for web based content.

• Implemented processes and procedures for all web based development.

[1999 2002]

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