Kamillya Mitchell

**** ****** *****

Saint Louis, Mo 63121

Phone: 314-***-****

E-Mail: acqy9v@r.postjobfree.com

Career Overview

Personable and responsible Cashier with [2-4] years in retail and customer service. Solid team player with upbeat, positive attitude.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths

Strong organizational skills

Active listening skills

Energetic work attitude

Top sales performer

Telephone inquiries specialist

Telecommunication skills

Adaptive team player

Opening/closing procedures

Customer service expert

Invoice processing

Strong organizational skills

Active listening skills

Energetic work attitude

Top sales performer

Telephone inquiries specialist

Telecommunication skills

Adaptive team player

Opening/closing procedures

Customer service expert

Invoice processing

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Quality Communication

Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

September 2004 to Current

American Staffing Saint Louis, Mo

Production Worker

Adjusted machine feed and speed if machine malfunctioned.Changed equipment over to new product.Maintained proper stock levels on a line.Started machine operations by inserting control instructions into control units.Inspected finished products for quality and adherence to customer specifications.

January of 2009 May 2011

Elantis Saint Louis, Mo

Home Health Aide

Monitored patients with acute conditions.Utilized strong assessment skills to determine necessary patient care.Provided caring companionship to elderly and developmentally disabled patients.

4/2009 to 10/2010

Americal Saint Louis, Mo

Customer Service Representative

Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified time frames.Addressed customer service inquiries in a timely and accurate fashion.Developed effective relationships with all call center departments through clear communication.

September 2001 to August 2002

Saint Louis Supermarket Saint Louis, Mo

Cashier

Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.

Contact this candidate