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****Wittkop Way Sacramento, CA ****5 916-***-**** acqy7x@r.postjobfree.com

PROFILE: ADMINISTRATIVE COORDINATOR

Outstanding track record of introducing best practices that deliver on-time projects, adequate inventory levels, process improvements, and effective business operations.

Progressive career marked by managing and supporting the operational centers of multimillion dollar companies. Proven success managing projects/programs, introducing effective operational upgrades, and implementing corrective actions to maximize performance. Relationship-driven leader skilled in tailoring management style to individual skill sets, experience levels, and unique personalities, while empowering people to execute.

SKILLS & CAPABILITIES INCLUDE:

Maximizing productivity, while ensuring quality standards by forecasting and responding to business and manpower needs.

Developing and implementing methods/procedures to improve efficiency, safety of operations, and inventory integrity.

Maintaining timelines and budget restrictions on high profile projects and programs.

Supported multiple departments with innovative planning and administrative oversight.

Training, developing, supervising, and managing performance of employees.

CORE COMPETENCIES INCLUDE:

Project Coordination – Event Planning – Training & Development – Operational Oversight

Program Development – Operational Streamlining – Process Improvement

Customer Service – Problem Solving & Analytical Skills – Staff Management – Team Leadership

PROFESSIONAL EXPERIENCE

HEALTH NET, INC.; Rancho Cordova/Oakland, CA 2011-Present

Administrative Assistant II, Compliance

Develop and revise administrative procedures. Coordinate post-training surveys and reports, process planning, meeting coordination, facilitation, and communication for compliance training pertaining to all staff. Monitor daily operations for compliance, develop, and implement action plans to correct deficiencies. Track metrics of the company compliance program and report on the findings. Develop and implement processes to monitor and consistently improve regulatory compliance. Track and investigate privacy-related complaints, requests, and document/investigate incidental disclosures of protected health information.

Received 100% satisfaction rating by relocating employees, not necessarily located in the same location, (Tigard, Oregon, Rancho Cordova and Tempe, Arizona).

Introduced a user friendly electronic filing system which reduced the file retrieval time by 30%.

Provided outstanding administrative support to multiple territories in the southwest and northwest regions, (Tigard, Oregon, Rancho Cordova, California and Tempe, Arizona) for a staff of 25.

CHOCOLATES A’LA CARTE; Valencia, CA 2011

Project Assistant

Accurately defined project goals and objectives to determine the various components needed to successfully complete projects as per the timeline. Assisted the Project Manager with all facets of the project lifecycle, including scheduling and managing of team members, coordination of materials, calendar management, and event planning. Created accurate workflow reports using raw data from 8 departments.

Maintained project tracking databases and help produce manuals, presentations and other written materials that support the project.

Established and implemented administrative policies and procedures to ensure team deliverables progress.

Ensured all team members remain informed and aware of the project status/deliverables.

Served as the main point-of-contact from project initiation to project completion.

UNISOURCE WORLDWIDE, INC.; Sherman Oaks, CA 2007-2010

Sales Assistant Coordinator

Managed the front and back office using strategic planning skills. Prepared well-defined sales analyses, reports, and agreements to create customer-focused proposals. Performed trend monitoring and performance assessments to optimize sales. Embraced proactive approach to sales promotions, including open communications and out-of-the-box information for the sales team.

Managed inventories through re-stocking sheets and monitoring supply ordering and tracking, which reduced supply expenses by 30%.

Reduced document generation and turnaround time by 75% by designing templates that automated high document production.

Enhanced communication between manufacturing department and sales team, fostering a sense of teamwork and collaboration.

Successfully reduced supply expenses by 10% via inventory management using restocking sheets and closely monitoring supply ordering and tracking.

Increased customer satisfaction ratings by 50% annually through effective supply chain management planning, inventory control, and implementing flexible manufacturing practices

EDUCATION & PROFESSIONAL DEVELOPMENT

VISION TRAINING SYSTEMS

Certificate: PMP Project Management; April 2015

ALISON, ONLINE LEARNING

Certificate: Microsoft Visio 2010; April 2015

BUSINESS MANAGEMENT DAILY

Certificate: Microsoft SharePoint; March 2015

COMPUTER LEARNING CENTER, San Francisco, CA

Certificate: Computer Programming; 2008

LAUREL SENIOR HIGH SCHOOL, Laurel, MD

High School Diploma

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