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Customer Service Assistant

Location:
Dallas, TX
Salary:
11$ an hour
Posted:
July 28, 2015

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Resume:

Kellie A. Zuniga

Objective Statement:

To acquire a position with a growing and progressive company that will allow me to gain experience and utilize my current skills for application in the medical field.

SUMMARY OF SKILLS:

Customer service skills

Pleasing, helpful, friendly personality to address customer concerns

Quick learner with outstanding organization skills

Sales and math skills

Computer skills, proficient in Microsoft (Word, Excel, Powerpoint)

Typing Skills: 65 WPM

Answering telephones

Medical computer applications: Vision

HIPAA certification

Optometric Assistant skills in contact lens training, NCT, tonometry, and vision insurance

WORK EXPERIENCE:

Key- Whitman Express Center – 9100 N. Central Expressway Ste. 145 Dallas, TX 75231 December 2014 -August 2015

Optometric Assistant

Assist in pretesting (NCT, AR,)

Obtaining patient history and taking vital signs

EMR

Train patients in proper contact lens procedures insertion and removal

Answering phones

Patient check-in/out

Scribing for the Doctor

Organizing contact lenses, ordering contacts lenses through WVA

Taking Fundus photography and Visual Field exams

Inventory and supply

New employee training and employee education

Testing coordinator

Verifying insurance

LOFT – 5307 E. Mockingbird Ln. Dallas, TX 75206 September 2014 – November 2014

Cashier

Assisting clients with clothing

Stock

Assisted with store remodel

Answering telephones

Hard Rock Café – 2211 N. Houston St. Dallas, TX 75219 February 2014 – August 2014

Hostess

Greeting all guests promptly and courteously

Control the flow of guests coming into a restaurant

Seating guests

Anticipation of guests needs and problem solving

Answering telephones

Running computer system

Running the retail shop

Albertsons Market – 3524 McKinney Ave. Dallas, TX 752**-****-**** July 2012 –February 2013

Cashier, courtesy clerk

Assist customers to select products based on their preferences and needs

Maintain cash register

Recommend items to customers

EDUCATION:

North Dallas High School, Diploma 2013

El Centro, General Studies 2013



Contact this candidate