Nataya I Coates

***** ******** ***** ****** ******, MD 20902

Phone: 240-***-****

acqy7j@r.postjobfree.com

Objective: To acquire a position to enhance my service to people skills. To use my excellent communication, analytical and personal ability in a customer service/companionship focused position, while gaining more knowledge that will help me further my career. Also to obtain a challenging job where I can utilize my craftsmanship and be able to keep training and helping others.

Ability Summary: Microsoft word •Computer technology skill• Organizational skills •Dependability •Punctual •Cash and Credit handling •Human Relations •Communicate skills verbal and writing •Conflict resolution skills •Financial knowledge •Microsoft and excel skilled •Business marketing skills •Customer service skills •Fast paste worker

Employment History:

Social Service Consultants- Here I act as an on-call substitute teacher. I attended to the children ages pre-k to 12th grade.

Metro One Loss Prevention Security- Here I act as a physical deterrent at exit and entry doors.

Benny’s Bar & Grill- Cake Decorator/trainer and server 08/2014-11/2014

Moti’s Market- Baker/Pastry Chef-03/2014-10/2014

Bake goods and assist customers.

La Petite Academy- Teacher’s Aide-07/2013-03/2014

Here I make good relations with children and parents. Assist lead teacher with daily curriculum. Also assist with infants.

-Panera Bread –Baker/Daily Associate-01/2012-12/2013

Perform baking responsibilities in a safe and quality manner while following systems in place. Perform all steps in baking process to include proofing, finishing, set-up and cleaning. Keep track and maintain a steady level of materials. Manage time to meet company expectations for profitability. Also cashier and barista.

FedEx Field-Manager-07/2010-12/2011

Supervising employees, Picking up and accounting for large bank, Distributing, collecting and changing out money as needed, Completing proper paperwork accordingly, Counting large sums of money through-out the shift, Accounting for all money in location, Demonstrate complete understanding of department policies and procedures, Provide great customer service, Conform to the regulations of the alcohol beverage authority, Comply with all applicable health and safety regulations, Perform other related duties, tasks and responsibilities as required from time to time.

Safeway-Customer Service Representative (CSR)-07/2010-12/2011

Provide a positive customer experience, managing all the cash transactions in the workplace, balancing the daily account at the end of each day, solving all the cash related queries, interacting with customers that come to the counter, product sales associate, and offer product knowledge.

Theodore Roosevelt High School- Guidance Counselor Assistant-06/2010-09/2010

Handled an average of 100 calls daily with a first time resolution rate of 100%, Maintain calendar ascertain which events required, operated as a focal point for visitors, telephone calls, e-mails, faxes, travel and social arrangements, welcome visitors, keep flexi-time sheets updated, keep track of singing in and signing off sheets.

Education & Trainings

Radians College-Registered Nurse-Attending

Luke C. Moore-High School Diploma-Graduated

Occupational Licenses & Certificates

Home Health Aid (HHA), CPR&First-Aid

Honors & Activities

Eagle savings branch for SGA, Honor roll, and Volunteer math tutoring

Additional Information

Five year experience of cash handling, customer service, and marketing skills, two year experience of supervising/managing. I am also proficient with computers, and have been caring

/’/ for people for over 10 years, but one year experience child care on a professional base.

Detailed References

Abdul Best- 202-***-****- Personal reference known for 4 year(s).

Melissa Brown- Manager- 240-***-****- Business reference known for 2 year(s).

Haji Sualley, Manager- 301-***-****-Business reference known for 3 year(s).

/82cnbbbnnm9662gbfe

Contact this candidate