Kashif Ahmad

**** ********* ****** *** *******, IL 60018 acqy6g@r.postjobfree.com 224-***-****

Professional Summary

About 6+ years of experience in Software field managing testing teams, utilizing HP and Rational testing tools (Quality Center, Rally, Win Runner and Test Director) on applications using Java and data bases (SQL, Oracle, MS Access)

Involved in complete software testing lifecycle owning the test deliverables from start to end through the entire SDLC and experienced in methodologies like Waterfall, Iterative and Agile (SCRUM)

Led and implemented various test cycles including System Testing, Integration Testing, Unit Testing,User Acceptance Testing(UAT),Regression Testing, Smoke Testing, Functional Testing, Black box testing,Recovery Testing, Compatibility Testing, End to End Testing.

Involved in Analyzing Requirements during Requirement Gathering and Design Phase also Forecasting and Estimating future requirements

Managed and prepared and executed Test Plans on Insurance and Banking domains.

Comprehensive knowledge of performing end to end testing of ecommerce software, UI, and software testing.

Hands on experience in developing test plans and strategies for testing web applications and e-commerce solutions.

Prepared Weekly, monthly and release level bug trend charts with graphs, pareto charts and user friendly pictorial representation and tracking based on severity and functional area

Effectively managed and utilized (hands-on) Win Runner, Quick Test Pro, Microsoft Project Plan, Out Look scheduling, MS Office Tools and Share Point 2010

Extensive knowledge of testing Microsoft SharePoint 2010, technical applications, and SharePoint architecture design

Well versed in implementing and testing SharePoint applications in the system

Extensive knowledge of testing procedures, application guidelines, and operating systems of SharePoint applications

Proficient in Window based and web based (Client Server) applications

Identified training requirements and organized internal training sessions by motivating the team

Ensured the timely delivery of different testing milestones with Batch Testing, Key word driven testing, Hybrid testing, functional driven testing and data driven testing very efficiently and effectively

Superior experience in several Defect Tracking tools Like Bugzilla, Test director, Jira, Quality Center

Proficient in using Quality Center, Team Foundation Server, and Test Manager

Written and maintained Requirement and Test Documentation as per high level testing standards, Attended review meetings and Quality Control board meeting for continuous improvement of Software Quality

Excellent problem solving skills with a strong technical background,good interpersonal skills and immense experience and quick learner and excellent team player, ability to meet tight deadlines and work under pressure.

Professional Experience

Harris Bank BMO – Naperville, IL (12/2014 – 04/2015)

QA Analyst/Software Test Engineer

Key Achievements: BMO Harris is a highly diversified and is one of the Big Five banks in Canada. BMO Harris offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. Their business are categorized in to Retail Banking, corporate and Institutional Banking, Asset Management and other services like the Borrowing, Investment, Insurance, Online Banking, Activities, e-statements, Home Loans, Equities, Mortgages, Loan center. The project was to develop an Online Application to deal with Mortgages based on Home Value, Loan Amount, Interest Rate, Loan term, Start Date, Property Tax, and Private Mortgage Insurance. Based on Customer requirement specifications, System enables mortgage Repayment Summary along with Origination, Processing, Underwriting and Closing. The application provides the customers with real time access to the accounts and electronic copies of Loan statements.

•Responsible for creating Test plans, designing test harnesses and test cases, and executing the test cases.

•Assisting in preparation of Test Scope and Strategy development.

•Gathered Test requirements and uploaded in ALM. Also developed test cases and uploaded in QC ALM.

•Implementing and evolving appropriate measurements and metrics.

•Resource allocation management, Review weekly Testers' status reports through Agile Process and Scrum Calls.

•Have used QC ALM for executing tests in Test Lab, requirements gathering and Defect Tracking.

•Performed Smoke test, System test, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment.

•Created Data Driven Tests to parameterize data to perform the functional testing with multiple sets of data.

•Performed operations on the front end and check all the tables involved whether they are updated correctly as per the specifications. Verified Data with the SQL Developer tool running SQL queries in the Data Base.

•Performed System testing in different browser versions IE8, IE10, Firefox, and Chrome.

•Generated Reports in Front end and validated Reports in Backend to ensure data integrity and validate Business rules.

•Assisted the team lead with daily QA tasks. Attended project meetings, release meetings, and QA status meetings.

•Involved in testing data migration from traditional database to Legacy Systems

Environment

.NET, UFT, QC ALM, SQL Database, Windows 7, Microsoft Office Suit

Sears Holding Corporation – Hoffman States, IL (06/2014 – 11/2014)

QA Analyst/Software Test Engineer

Key Achievements: Working in Waterfall/Agile environment on a multiple projects for Sears Auto division, Sears POS system (TPOS).Worked on web based/ecommerce application accessed by existing and potential online customers. I am working on different projects (AutoSears.com) is one of the major project under this division.

•Reviewed Business Requirement and Software Specification Requirements to achieve better understanding of the Application.

•Developed detailed Test Plans and Test Cases and executed them for ecommerce applications. Executed Test Cases and Gathered Test Execution results.

•Creating, formatting & uploading listings on several Ecommerce Channels like EBay, Amazon and Automotive, etc.

•Tested the Functionality of the application through manual Testing.

•Developed Test Scenarios and Test Procedures based on the test requirements.

•Defect and issue identification, logging, tracking, resolution, and reporting using Jira

•Created High Level documents, Test Matrix and Test Cases.

•Performed Front End testing and Back End testing using Black Box testing methodology.

•Provided test plan, daily reports on the functional or performance testing effort.

•Conducted manual functionality and regression testing for each build and version.

•Used various SQL queries to validate and populate data into a table.

•Provided complete information to the developers to understand the bug, get an idea of its severity and about its reproducibility.

•Created, maintained and updated test strategy, test conditions, test cases and regression testing based on business requirement.

•Conducted Multi-User, Smoke and System testing.

•Involved in business meetings with developers and other testers.

•Assist in preparing and modifying project specific test data.

•Conduct card scheme certification process with different vendors e.g. FDMS(Visa, MC), AMEX, Discover.

•Worked closely with the Business Analyst and QA Lead for requirements overview and clarifications.

Environment

.NET, Jira, SQL Database, Windows 7, Microsoft Office Suit, MS Project, MS Visio

Solstice Mobile – Chicago, IL (06/2013 – 04/2014)

QA Analyst/ Software Test Engineer

Key Achievements: Solstice Mobile is the leading innovator in enterprise mobility solution. Solstice is focused on delivering mobile innovation and measurable business value to organizations through insightful strategy and enterprise architecture, engaging app design and agile development. The project was to test and analyze mobile Credit Card application for Discover Bank. The application under testing was Discover Mobile application includes different features of the Discover Mobile apps such as Account Summary, Available Credit, pending and posted transactions, schedule payments, Statements, Instantly redeem rewards for Partner Gift Cards, instant eCertificates, Discover Gift Cards, statement credits, or a credit to your personal bank account, Rewards promotions, Refer friends to Discover and earn extra rewards, payment history, rewards details, Register your account, Reset forgotten user ID/password, Sign up to receive push alerts about your account.

•Worked with a team of multiple QA testers in an agile/scrum team environment.

•Worked in AGILE methodology as SDLC by having different sprints.

•Very good exposure of testing applications on wide range of Mobile handset and Apple iPad/tablets of different vendors which includes Nokia, Galaxy Samsung, Google G1, Sony Ericson, HTC, LG, iPhone and many more.

•Well versed in iPod, iPhone 4, iPhone5, and iPad1 & iPad2 device testing and Apple App Testing.

•Hands on experience on Mobile App Testing (iOS, Android and Web OS).

•Participation in creation of test plans, creating test cases & bug reports in Rally.

•Participated in Test Strategies review meetings.

•Participated in daily stand up meetings.

•Created Test Summary Report and maintained the defect dashboard in Rally.

•Analyzed User Stories at the beginning of each Sprint to understand all user stories assigned.

•Worked with the Developers to determine what aspects of the design and code are testable.

•Worked closely with the Business Analyst and QA Lead for requirements overview and clarifications.

•Performed Functional, Regression, and Smoke Testing on mobile devices in discover application.

•Used Rally Test Director to perform a test plan, track executions against plan throughout testing and handle defects from start to resolution.

•Strong testing Quality Assurance experience within Agile environment

•Good understanding of agile software development lifecycle (iterative and incremental).

•Coordinated Daily scrum meetings, spring planning, spring review, and spring retrospective.

•Worked in the agile development environment with frequently changing requirements and features set.

Environment

C#, C Objective, Rally, SQL Database, Citrix Server, Windows 7, Microsoft Office Suit, MS Project, MS Visio

Accenture – Chicago, IL (04/2012 – 03/2013)

QA Analyst/ Software Test Engineer

Key Achievements: This project (FNOL) will be implementing a proof of concept for a new loss intake tool, which will replace the existing ELR (Enterprise Loss Reporting) application. This application will encompass all of the Claims users, Agents and potentially customers. Accenture will be providing an application to perform the FNOL process for the client. The application will be configured and developed by Accenture and integrated with the client’s downstream systems, including their claim system, to record losses called in by their insured’s.

•Performed system and regression testing used by test prepared test scenarios and test conditions.

•Report tests results to the project manager and responsible for writing and executing test cases and working with team members to troubleshoot any problems with system.

•Participated in business requirements review sessions with the peers and business users.

•Investigated potential defects and discuss them with developers and log the defects in Lotus Notes repository during the test execution phase.

•Worked in production support maintenance and gathering testing results and combined in the single delivery.

•Involved in end-to-end testing of an FNOL application and worked on hot fixes in maintenance releases includes details and scope for hot fix.

•Worked on Maintenance Target and Regression testing for production support and notify testing team and back up for each action.

•Worked with maintenance support team on defect transition process also cooperation with other team members (including off-shore team) in analysis, reproducing and retesting.

Environment

.Net, Lotus Notes, SharePoint, Oracle Database, Windows XP, Microsoft Office Suit

JP Morgan Chase – Chicago, IL (06/2011 – 04/2012)

QA Analyst/ Software Test Engineer

Key Achievements: Working on PaymentNet4 project with the UAT Team. This project is part of processing Commercial credit cards by JPMorgan Chase. This application validates the online functionality and supporting business processes for Commercial credit cards. PaymentNet4 is an online commercial card application designed for clients. The project was to develop an Online Banking Application where customers can access their savings account, checking account, and credit card account through the Internet. The customer has the option to transfer funds between different accounts, check his transaction details, schedule payments, pay bills, and send online requests to banks.

•Prepared and conducted User Acceptance Testing (UAT) of online banking application used by customers to do their business with JP Morgan Chase.

•Developed business scenarios and test strategy based on business and functional requirements.

•Designed and executed Test Plans and Test Cases to verify reliability, accuracy and compatibility of application.

•Performed manual testing on new functionalities for online commercial card application.

•Managed application testing process with Mercury Quality Center by setting up requirements, creating test cases, executing test scripts and tracking defects.

•Worked with developers, businesses and compliance team to validate and ensure completeness of functional testing.

•Extensively conducting Test case review meetings and Status review meeting.

•Used SQL queries to test the database for Back-end Testing.

•Extensively involved in Smoke/Sanity testing and Regression testing.

•Translated requirements, designs and functional specs into test plans.

•Reported the defects to development team on periodic basis and re-testing the defects as they are fixed.

•Used test methodologies such as Analyzing Requirements, Planning, Execution and Bug Tracking.

Environment

.NET, Quality Center, SQL Database, Windows 7, Microsoft Office Suit, Clear Case

BP (British Petroleum) North America – Naperville, IL (12/2010 – 05/2011)

Software Tester Consultant

Key Achievements: Managed development and execution of SharePoint 2007-2010 manual and automated tests to ensure the highest possible product quality.

•Member of the global test team to test new Global Site System, including Handheld and Point of Sale (POS) devices using Test Director

•Worked with BP Accountants for analysis and creation of test plan and test cases for customized SharePoint 2007- 2010 testing.

•Performed testing of SharePoint workflows to ensure optimal functionality.

•Created training documentation and teach end users how to maintain SharePoint sites and workflows.

•Created and maintain list, libraries and custom web parts for departmental SharePoint sites.

•Managed SharePoint permissions (Sites/User Accounts)

•Reviewed, clean-up, managed and configured SharePoint accounts and sites.

•Debugged application errors and tested server installation platforms and collaborated with developers to analyze and track defects and determine root causes.

•Conducted regression, connectivity, implementation, unit and UAT testing of QuickBooks. This is the application that BP runs for their stores inside all the gas stations that interfaces with numerous BP batch processes/back office systems.

•Worked with both the online and local versions of the QuickBooks product.

•Retalix Application testing for US East & West of Rockies applications and Back Office System (BOS)

•Testing Handheld IR Palm like devices for Inventory and Fuel delivery management

•EPS (separate payment processing device) testing for US with all current and new POS devices

•Updated the EPS test scripts

•Review of the Global Template with functional description of integrated applications

•Tested various Ruby and Gilbarco POS upgrades

•Tested Omni 3270 upgrade

•Tested Quickbook integration with Retalix

Environment

Java, Windows NT, Microsoft Office Suit

Accenture Inc. – Chicago IL (05/2008 – 11/2010)

QA Analyst – Consultant at Exelon for Upgrade PowerPlant/EPM

Key Achievements: Worked with the PowerPlant and Peoplesoft EPM tech arch team upgrading the project and composing guidelines to lead the project into different upgrading phase.

•Created documentation for development standards and installation / configuration guides

Educated team members on configuration management (i.e., source code migration control) tools and procedures

•Executed source code migration procedures from different test environments (i.e., requesting migrations & monitoring to completion)

•Managed the service request/defect tracking tool requests (PoFECT)

•Provided technical support by working with the system administrators and database administrators to resolve technical issues identified by the Project Team.

•Assisted in creating PowerPlant checklist for the project.

•Worked with the Project Manager and other test leads in creating and presenting material during Test Phase Kick-Off meetings.

Software Tester – Consultant at Navistar for Hyperion Financial Management

Key Achievements: Worked with the Hyperion Financial Management and Financial Data Quality Management Team to test functional business requirements and identify defects.

•Assisted in creating of HFM deployment checklist for the project.

•Executed HFM product and integration test scripts and capture results.

•Manage test script SharePoint repository.

•Extensively involved in Manual Testing.

•Analyzed requirements, designing and executing manual and automation test cases, test conditions using QTP.

•Planned and assigned test activities for integration, system, UAT, regression, and performance test.

•Responsible for providing testing strategy and risk mitigation to ensure timely completion of appropriate and accurate testing deliverables throughout the project life cycle.

•Extensively involved in Smoke/Sanity testing.

•Gained functional system knowledge of HFM and FDM.

•Communicate effectively with project management and relate my work status and provide effective updates.

PL/SQL Developer/Tester – Consultant at USPS for Full Service Mail.Dat

Key Achievements: Developed PL/SQL packages for re-engineering Full service project and unit tested it.

•Created PL/SQL packages, procedures, functions, and views for assigned build components.

•Ensured all components created are well-commented and follow PL/SQL coding standards.

•Created components that are re-usable to other modules. All components were concise and maintainable.

•Performed unit testing to ensure that all components function correctly and account for all error scenarios.

•Reviewed requirements and designs for all assigned build components.

Accenture Internal Project

Key Achievements: Ran conversions that converted data from legacy systems into new Oracle applications system for DEAMS. Debugged issues with configuration while running conversions for DEAMS also worked with developers and Conversion Lead in resolving issues.

•Worked as a team of 4-6 application developers (junior to senior level/ Oracle Application).

•Worked on Mock Conversion environment doing Execute Conversion process including Triage Conversion, Reconcile Conversion, updated IG or EG if needed.

•Updated metric sheets, reviewed metric sheet, TD, IG, and EG.

•Loaded large volumes of data from files into Oracle database using SQL Loader.

•Loaded the data from/to the tables by kicking off SQL*LOADER scripts.

•Converted the CSV files from excel and other sources into Oracle database using SQL Loader.

•Worked extensively on tuning SQL queries and database modules for optimum performance using TOAD and SQL Developer.

•Worked with Reports used Business Intelligence tools like XML Publisher creating Reports.

Environment

.NET, SQL Loader, Hyperion, Poefect, Clear Case, Clear Quest, Oracle 9i, Windows 7, Microsoft Office Suit, MS Project, MS Visio

Education

Bachelor of Applied Science, Robert Morris University, Chicago, IL

Technical Skills

•Languages: PL/SQL, Java, Visual Basic, SQL

•Domain Experience: Financial, Banking, Mortgage, Insurance, Federal Projects

•Databases: MS Access, MS SQL Server 2008 and 2012, Oracle 9i

•Development Tools: Eclipse, Visual Studio, Java, MS SQL Server Management Studio, TOAD

•Operating Systems: Unix, Windows, Mainframe, Citrix

•Browsers: Internet Explorer, Mozilla Firefox, Safari, Chrome

•Testing Tools: QC, QTP, Rally, Selenium IDE, RC Server, WD, TestNG

•Bug Tracking Tools: Quality Center, JIRA, Bugzilla, Issue Tracker, Lotus Notes, Rally

•Miscellaneous Tools: MS Project, MS Office, MS Access, MS Outlook, Share Point 2010

References

Available upon request

Contact this candidate