Bill Christiansen

One Edgewood Drive Kewanee, IL 61443 309-***-**** acqy41@r.postjobfree.com

Professional Training: Lean, Kaizen/Rapid Continuous Improvement, Six Sigma (Black Belt training and testing completed – project implementation required for certification), ISO Quality Systems, OSHA/Safety 2013 – Present BO/GAR Enterprises Wyoming, IL

Production Supervisor

Manage two shift operation producing Caterpillar tractor parts for worldwide operations.

Meet production schedule to maintain high quality standards and 100% on-time delivery to Caterpillar.

Ensure ISO quality system compliance by all manufacturing personnel.

Participate in new product introductions to insure seamless flow into manufacturing.

Foster a safe working environment.

2009 – 2012 ThyssenKrupp Elevator - Access Division Roanoke, IL Quality Manager & Safety Manager

Communicated customer expectation levels to all employees, ensuring execution of customer demands and guaranteeing production of the highest quality Elevators and Vertical Platform Lifts.

Developed and implemented all final inspection criteria, documentation, standard operating procedures, and work instructions for manufactured products.

Developed and implemented “First Pass Yield” quality initiative and reporting structure to dramatically improve product quality. FPY improved from 20% in 2009 to 97% in 2012.

Monitored, tracked, and analyzed external quality reports to reduce customer complaints and implemented corrective actions to address those complaints.

Responsible for overall plant safety, safety audits, reporting, and coordination of safety training. 2003 – 2009 Martin Engineering Neponset, IL

Manufacturing Manager, 2003 – 2006 Quality Manager, 2006 – 2009

Coordinated overall production and manufacturing requirements for a three shift, 100 person plant.

Trained as a Rapid Continuous Improvement / Kaizen Team Leader.

Team Leader for many RCI events leading to:

Increase in on-time customer delivery from 78% to 98%

Set-up of Lean production cells reducing lead time from 4 weeks to next day on key products

Freed up hundreds of square feet of floor space eliminating the need for expansion

Maintained staffing levels despite sales increases thru waste elimination

Reduction of finished goods inventory from $7 million to $4.5 million

Maintained and fostered the necessary training and documentation for ISO quality system.

Key member of Value Engineering program to identify material and cost savings to improve profits. 2002 - 2003 Herff-Jones, Inc. Indianapolis, IN

Quality Manager & Process Engineer

Maintain and improve the necessary training and documentation for ISO quality system.

Process improvement on all products, processes, systems, and procedures.

Identify and address key internal quality issues leading to a 24% improvement of internal reject rate.

Resolve customer return quality issues leading to an 18% reduction in customer return rate.

New product and new process development, implementation, and launch.

Leader of Continuous Improvement Committee and teams. 1982 - 2002 Jostens, Inc. Princeton, IL

Senior Engineer - Corporate RD&E 1996-2002

Corporate RD&E support while working on multiple projects at multiple manufacturing facilities in Princeton, Minneapolis, Dallas, Boston, and Nuevo Laredo.

Continuous improvement project implementation in the areas of casting, die striking, blanking, punching, progressive dies, high-speed presses, hydraulic presses, plating, and material utilization.

Resolution of production quality issues and customer return quality issues.

New process development and implementation.

Served on several corporate teams responsible for new product development and implementation.

Capital expenditure project development, justification, and implementation.

Plant relocation and plant layout.

Engineering liaison to ‘Key’ Jostens customers to improve quality and delivery through continuous improvement initiatives.

Recipient of three Jostens ‘Leader’ awards recognizing significant contributions to the corporation. Senior Process Engineer 1992-1996

Production Manager & Production Control Manager 1987-1992 Production Supervisor & Production Control Supervisor 1984-1987 Industrial Engineer 1982-1984

Bradley University BS Industrial Engineering