Resume

Engineer Management

Location:

Saudi Arabia

Posted:

July 28, 2015

Contact this candidate

Resume:

JEROME FERNANDES

Mobile: +966-********* E-mail: acqy26@r.postjobfree.com; acqy26@r.postjobfree.com

Seeking assignments in System Administration/ Technical Support with an organization of repute

SYNOPSIS

A result-oriented professional with over 20 years’ experience in Systems Administration, Networking, Technical Support and Client Servicing. Presently associated with Alsalam Aircraft Company (Riyadh), Saudi Arabia as a Business Analysis Lawson ERP (M3). Experience in planning, design, installation, configuration, maintenance and troubleshooting, network user management and facilities management on multiple platforms, governed by communication protocols. Proficiency in Windows NT / iSeries System Administration, TCP/IP Network Administration, Systems Planning, co-ordination, commissioning and Internet Setups (DNS, TCP/ IP, FTP, SLIP/ PPP.), Have extensive experience in Systems Administration and providing end-to-end business solutions based on convergence technologies. Installation, Configuration and Troubleshooting of Lawson M3 Server for Movex BE Java, AS/400. A team player with excellent communication, relationship management, analytical and problem-solving skills.

AREAS OF EXPERTISE

TECHNICAL

Operating Systems: Dos, Windows 9x, Novell 4.1, Unix, Windows NT 4.0, Windows 2000 / 2012 Server, Windows 2000 Professional, OS/400, Sun Solaris 8, Redhat Linux 7.1, Windows 2003 Server Enterprise Edition

Enterprise Resource Planning (ERP) : Lawson M3 (Formerly known as Movex)

RDBMS: Oracle 7/ 8i, DB2/ 400, SQL 7, SQL 2008 / 2012

DBMS: FoxPro 2.5.

GUI Front End Tools: Developer/2000 (Forms 4.5, Reposts 2.5 & Graphics).

Languages: C & C++.

Office Automation Packages: MS Office 2000 & Lotus Products.

Web Server: IIS, IBM Web Sphere ND 6.1/7.0 (Windows / iSeries) with IBM Visual Age For Java 3.02 Enterprise Edition, Apache.

Report Writing Tools: LANSA OPEN/DB, MBRace, Jacana Forms, Valet, PerpP 29T, Prepp for Windows, JetForm

Design, Visual Transformation Editor, JetFrom Central, JetForm Filler Pro, Lansa Client.

Mid-Range Mainframe AS/400: OS/400, DB2/400, COBOL/400, PDM, Screen Design Aid, Report Layout Utility, Source Entry Utility, Control Language, SQL/400 Interactive & Advanced, Intro. to RUMBA/400, Client Access/400, RPG IV & ILE, Modular Programming, Sub Procedures, Bound Procedures, System Administration-Security, Journaling & Commitment Control.

Sun Solaris 8: Installing Sun Solaris on SPARC 10, Software Package Administration, Maintaining Patches, Adding Users, Administration of Initialization File, System Security, Advance File Permission, Process Control, Disk Configuration and Naming, Disks Partitions & Formatting, Install & Configure Solstice AdminSuite, Configuring the NFS Environment, NIS+, Backup & Recovery, Device Administration.

Others: TCP/IP, System Analysis & Design, Software Eng. Concepts, Project Management, MS Mail & Outlook 97, Communication Management Series (CMS 400) from Racal.

FUNCTIONAL

Systems Administration

Installation and Configuration of OS/400 V5R3M0 on 820 iSeries

Installing servers MS windows network services workstations and peripherals.

Involved maintaining the windows servers administration.

Maintaining the network infrastructure LAN/WAN, installation, migration & configuration of network client workstations, manage local & domain wide groups.

Technical Support/ Troubleshooting

Addressing performance bottlenecks & ensuring maximum network uptime.

Assisting in the design & implementation of the network troubleshooting.

Suggesting improvements in the operations and processes to make the system foolproof.

Overseeing troubleshooting of windows using resource kit/support tools.

Networking Projects

Configuring Redundancy in the servers for fault tolerance to optimize the server utilization.

Monitoring and recording Network Traffic Server Management tools & advanced troubleshooting skills in OS related issues.

Installing mail server.

Imparting training to end-users in the post-implementation phase.

IT Operations

Identifying the client requirements, coordinating with the technical team & installing the same at the clients end.

Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norm.

Ensuring maximum customer satisfaction by achieving delivery & quality norm.

Monitoring the dealings with the corporate clients to retain their support to the business.

CAREER CONTOUR

Since July’14 at Alsalam Aircraft Company – Riyadh Saudi Arabia as Lawson M3 System Administrator / Business Analyst

Alsalam offer comprehensive services for commercial, corporate, VIP, and military customers worldwide. Our expertise covers Civil Aircraft Maintenance, Military Aircraft maintenance; Programmed Depot Maintenance (PDM), Technical Support Programs (TSP) Manufacturing & Assembly and VIP interior completions in addition to specialized aviation training. Alsalam is a certified & approved Repair Station by major aviation authorities locally and internationally as a Part 145 Organization. It is Also the only designated warranty center for Boeing Business Jets (BBJ) in the MENA region.

THE ROLE:

Lawson M3 Administration

Installing, Managing, Supporting & Administrating Windows 2012 & Lawson M3

Experience working with the following : iSeries, Win 2012 Server, Installing & Configuring LBI, BPW, LCM, M3 ION Grid, Lawson M3 packages (M3BE, M3 Foundation, UI Adaptors, Grid Extension, Smart Office, Web Services Version 10.x.x) Creating Environments (TEST, DEVD & PROD)

Installation & Configuration of SQL 2012 Clustering & AlwaysOn Availability Groups for Lawson M3

Collaborating / Liaisoning between the process owners across company in support of key systems such as Infor M3, PFI, LBI

Manage system stability and scalability by using available tools to monitor system performance, space utilization

Document, manage and monitor the daily, weekly and monthly system backup processes to ensure system restart/recovery in the case of business interruption.

Manage system upgrades, fixes and enhancements and ensure that the change control processes are followed

Manage and document system access roles and permissions; integrate access provisioning with Active Directory, Publishing reports in LBI, PFI and assign correct ROLES to the users

Manage relationships with vendors providing supporting services for assigned application systems to ensure performance and deliverables adhere to contract terms

Develop / Recommend disaster recovery plans based on business criticality. Ensure disaster recovery documentation is current and complete with clearly defined roles and responsibilities

Troubleshooting various day to day problems encountered within Infor M3 & Coordinate with Alsalam Vendors to resolve any technical issue

Lawson M3 Functional

Basic knowledge of modules : Material Management, Procurement, Planning, MRO

Lawson M3 functional support for MRO, Material Management, Procurement, Planning

Excellent interpersonal and collaboration skills that inspire and build trust for effective working relationships across the

company

Excellent verbal and written communication skills

May’07 to June’14 at Symphony Teleca Corp. (India) Pvt. Ltd., Mumbai as Lead Consultant ERP (Lawson M3/ Movex) AS/ 400- Lawson Projects (PSS)

Symphony Services Mumbai deals mainly in the implementation and support of an ERP package called Movex (Lawson M3 Product) which is built on AS/ 400 as well as on Windows/Java platform with a user interface both in Web based / AS/400 as well as on a visual basic front end called Movex Explorer. The latest product of Lawson is called M3 15.1. Lawson M3/Movex covers a vast range of modules, namely MRO, Manufacturing, Supply Chain Management, Sales, Finance, Maintenance, Projects, Human Resources etc. and has been implemented in over 4000 customers worldwide.

THE ROLE:

Installing and Configuring M3 7.1 on iSeries and Windows 2003 Enterprise Edition Server

Installing and Configuring the Packages like JVM, JDK, ADAM, WebSphere ND 6.1, SQL 2005, IIS 6.0, Plug-ins for M3

Installing and Configuring M3 License Server, Middleware, BE Engine, MWP, Smart Client, Lawson Web Services, Lawson Client Services, Creating the Environments

Installation and Configuration of Data Warehousing Tool – Lawson Business Intelligence (LBI), CRM (M3 SMS)

Configuring and Generating Views, Menus, Help Files, Installing, Configuring and Supporting clients on MOM 4.0

Movex Data Migration from version 11.2 to 12.6 (RPG)

Identifying and implementing RPG-fixes, Standard corrections on the existing modules of ERP, Customised modification, Market modifications on specific customer worldwide.

Ensuring functionality enhancement in case of customer going for version upgrade.

Installations of Service Packs and Fix Packs, Installation & Configuration of MAK

Basic knowledge for Purchase Order flow, Customer Order flow

International Business Systems (IBS) – Sweden

Upgrade of XTI platform & Data conversation for customer JFK

Creating companies and change the database libraries for Sandvik Norway and Denmark to use CCSID 1142

Creating Customer release and then environment for Customer Boliden – Malmö Sweden

Installing the languages for XTI environment

Lawson Business Intelligence (LBI) – Matrixx Group USA

Installation and Configuration for Data Warehousing Tool – (LBI – Lawson’s Business Intelligence) remotely on Windows 2003 R2 Server x64 bit successfully through Encompass-inc USA

Lawson Smart Office (LSO) – Centrale Laitiere Morocco - Casablanca:

Installation & Configuration of WebSphere ND 6.1 on iSeries, Configuring the WebSphere plugin

Installation & Configuration of LDAP, LCM Server, LCM Service, LCM Client, Uploading the packages, Attaching Middle Ware, Installation & Configuration of License Server, Installation & Configuration of M3 BE Engine, M3 Foundation, Creation of Environments, Installation of Additional Language (FR), Source Files, Fixpacks (FP07), Upgrading the Database

Installation & Configuration of Movex Workplace on iSeries, Installation of MWP Database, MIE Database, Creation of WebSphere Profile, Connecting M3 BE Environments, Replicating BE Engine Users, Creation and Configuration of HTTP Server instance on iSeries, Setting up SSL, Creation of Certificate

Installation & Configuration of WebSphere ND 6.1 on Windows 2003 Enterprise Server 64 bit for Lawson Web Services (LWS), Creation of New WebSphere Profile, Adding M3 Configuration, Setting up Lawson Smart Office Installation Point, Configuring the IIS for LSO, Installing Server for Lawson Smart Office

Lawson Business Intelligence (LBI) – Dr.Willmar Schwabe India Pvt.Ltd. – Delhi

Installation and Configuration for Data Warehousing Tool – LBI – Lawson’s Business Intelligence (Framework Services, Reporting Services, Scorecard, Smart Notification) on Windows Server 2003 R2 32 bit successfully

Installation & Configuration of BPW, M3 Analytics, BMMs, Cubes, Dashboards, Scorecard, Smart Notification, Running ETL Jobs, Populating data from M3 Database into Dashboards and Cubes, Importing XML file into Scorecard through Scorecard Application Loader

Installation, Configuration & Data Migration of Movex Java 12.4.3 (SP12) to M3 7.1 – Shahi Exports - Delhi:

Installation & Configuration of WebSphere ND 6.1 on iSeries

Data Migration from Movex 12.4.3 (SP12) to Lawson M3 7.1 FP7

Installation, Configuration & Data Migration of M3 7.1 Tech – Thales Software India - Chennai:

Installation & Configuration of SQL 2005, SP2, IIS, MEM 1.3, IBM WebSphere ND 6.1, Installation & Configuration of base Movex BE Java, Preparing the Movex Database, ODBC Connection, Setup of License Server, Creation of Movex Environment, Installation and Applying the SP15 & FP13, Upgrading the Database, Copying the Delivery Data, Installing the Foundation 1.2, Installation & Configuration of Movex Workplace, Service Pack, Configured MOM server 4.1, Installing Indianisation, Successful Migration of Movex BE Java

Lawson M3 / Movex Migration – Alfa Laval India Ltd. Pune:

Successful Migration of Movex 11.2 RPG to 12.6 RPG

Movex (SBCS / DBCS) 12.6 RPG Installation on iSeries – ESAB India Ltd. Chennai:

Installation of Movex DBCS on AS/400

Configuring Movex Subsystems for Autostart Jobs and Movex Explorer

Movex Explorer Configuration, Library List Setup

Devyani International – Delhi

Installation of TDS Module to the existing Movex Java Environment 12.4

Configured MOM server with the Movex Java on the Windows 2000 server

Installation and Configuration of MI tool for testing programs and APIs

Installation and Configuration for Data Warehousing Tool – (LBI – Lawson’s Business Intelligence) on Windows 2003 Server

CRM (M3 SMS Implementation) - GMM Pfaundler Limited Mumbai

Installation & Configuration of Windows 2003 Standard Edition R2 Server, SQL 2005 Server, Database Creation, User Creations

Installation and Configuration of M3 Sales and Marketing Suite (SMS) which consists of Admin Toolbox, Sales Automation, M3 SMS Mobile Sales & Services Integration, M3 SMS Scheduler, M3 Replication Server, Dashboard Editor

Replication of Data from AS/400 to M3 SMS and vice versa

Adding users to M3 SMS which includes roles, permissions and groups

Jul’02-Apr’07 at Alfa Laval (I) Ltd., Pune as Technical Consultant AS/400-LANSA, Citrix

THE ROLE:

Accountable for IBM iSeries 820 & 520.

Looking after the upgradation of DASD, Installation of OS/400 V5R3M0 on 820 iSeries, Data Migration, Security Setup on i5/OS (V5R3M0), Disaster Recovery Planning, Performance Tuning, System Administration.

Managing User Profiles, Monitoring PTFs, Installing and hot swapping the failed drivers, analysing default passwords, Public and Private Authority, Backup & Restore Operations, Managing Jobs – Online Jobs, Batch Jobs, Submitted Jobs, Scheduled Jobs.

Creating and managing of Library Lists, Upload & Download files to & from AS/400.

Working with Devices, Installing, Configuring, Troubleshooting Client Access Express for AS/400 and maintaining very high uptime for AS/400. ODBC configuration, testing/ troubleshooting connectivity issues between the Queries, Desktops and Movex Application servers.

Supervising the maintenance & administration of Movex (ERP) System, Supporting end users on AS/400, Movex, Citrix,

Training Users on Work Management, Installing LANSA OPEN/DB on IBM AS/400 820 iSeries, Jacana 3.0, PrepP 2.0, Valet 5.0, Mbrace,

Configuring L Connect from client PC to AS/400, Creating subsets, appsets using Mbrace and OPEN/DB on AS/400.

Designing MIS reports using Jacana Forms, JetForm Design and Valet, Creating ad hoc queries using LANSA Clients ver 10. Configuring Prepp for Windows & Prepp 29T for downloading of spool files, Installing JetForm Central on Windows 2000 Advanced Server for automatic printing of spool files on the end users printer without user intervention.

Implemented Spool File Management Software - SpooliT Enterprise Server for AS/400

Installing Citrix MetaFrame XPa on Windows 2000 Advanced Server for Remote Connectivity (150 Users),

Publishing and troubleshooting applications (ERP, Lotus Notes 6.5, In-house applications), printing through citrix,

Configuring and troubleshooting Citrix ICA Clients on end users machine.

Installing, Configuring and troubleshooting LANSA Suite of Products on W2K Professional (Jacana Forms 3.0, JetForm Design 5.3, Jet Form Filler Pro 5.2, Visual Transformation Editor 5.3).

Manipulating and Designing reports from spool files using Visual Transformation Editor, JetForm Design. Installing, Configuring, Troubleshooting of Movex Explorer Server for GUI & View Generation.

The Attainments:

Designed and implemented Car Rental System using RPG/LE, CL/400, RLU and Query/400, Data Conversion from VAX to AS/400 (V5R3M0).

Implemented Spool File Management Software - SpooliT Enterprise Server for AS/400 to manage spool files thus reducing the cost on papers, expensive print cartridges, printers, OUTQ’s.

Boosted productivity and responsiveness on AS/400.

Upgraded Citrix Metaframe XPa 1.0 to Metaframe Presentation Server 3.0 & Citrix Metaframe 1.8 to Metaframe Presentation Server 4.0, Content re-direction form Server to Client.

Projects Handled

Title : Item Consumption Buyer Wise Report

Hardware/ OS : AS/400, OS/400 Languages: RPGLE, CL Database: DB2/400

Description :

This is an MIS report which gives the information about the standard cost, consumption of item for the specified period and buyer. This report can be run for a specific Facility, Supplier Code and Date. The program is submitted to batch and written to PF and the report downloaded automatically in Excel without using ODBC connectivity

Responsibilities :

Understanding Business Requirement, High Level System Design, Detail Design, Coding, Unit Testing, Implementation

Title : Car Rental System

Hardware/ OS : AS/400, OS/400 Languages: RPGLE, CL Database: DB2/400

Description :

Earlier this system was designed on DEC-VAX. The application had lot many disadvantages, As the VAX system was getting obsolete the group decided to phase it out and implement AS/400. The major task was to design full fledge application for in-house car booking and Migrate VAX data to AS/400. The advantages with this application were it could download the reports in MS Word without using ODBC connectivity, add the agencies, amount field was extended.

Jun’01-Jun’02 at Delaval Limited (Swedish Multinational), Pune as Operations Executive & AS/400 Systems Engineer

THE ROLE:

Serving as IBM AS/400 System Administration.

Managing User Profiles, Security Planning, Backup & Restore Operations, Managing Jobs – Online Jobs, Batch Jobs, Submitted Jobs, Scheduled Jobs, Job Locks, etc.

Creating and managing of Library Lists, uploading & downloading to & from AS/ 400.

Working with devices, maintenance & administration of Movex (ERP) System, writing reports on RPG-ILE using PDM, RLU, SDA, SEU, SQL/ 400.

Installing Windows NT, Windows 2000, Client Access/ 400, MDaemon, Office 97, Proxy Server, Setting up Internet and Emails, Planning Network Setup, Checking LAN/ WAN connectivity.

Troubleshooting hardware, network and printer problems, supporting end users, dealing with AMCs, DOT and Vendors, Checking for the links, Installing LINUX 7.1.

Configuring Squid, Sendmail on Linux, Implementing Firewall (IP Chians & IP Tables), Setting up NFS and Samba for file sharing on Linux.

Jan’01-May’01 at TATA-AIG (American International Group), Bombay as Operations Executive/ Network Support

THE ROLE:

Setting up the data center for TATA-AIG, troubleshooting LAN and WAN connectivity, hardware problems, as/ 400 v4r5 administration, security, capacity planning, backup and disaster recovery.

Looking after the creation and maintenance of resources-Libraries, User profiles, Setup and administration of Product/ Project access security, Auditing access violations.

Installing & configuring PC anywhere, client access/ 400, installing LANSA, win NT administration (in an environment of 36 high end servers and 1000 mixed clients with windows 2000 professional, and NT workstations).

Integrating IBM Netfinity Server 5500 Series, HP Net Server LH 6000r & HP Net Server E 800, Helpdesk support Level I and Level II, setting up of housekeeping jobs & solving day to day user problems.

Conducting training sessions on Work Management, System Administration, Installation, implementation and application testing for the NT network, LAN Server management and Data upload to/from AS/400.

Performing entire AS/400 backup, setting up of Cisco Routers and Cisco Switches, configuring MS Outlook for Exchange Server 5.5, troubleshooting connectivity and hardware problems.

Jun’00-Dec’00 at Indo European Software Consultancy, Bombay as Resident Engineer Software/ Network Support

Title : Offshore Project (Bid Paddle), sponsored by Morgan Stanley (USA).

Description :

The Project is designed in Java (EJBs) as Front-end and Oracle as Backend. Latest Technologies like IBM Web Sphere, Visual Age for Java and Apache Server is used for the integration’s. Our client is US based company SplittTheDifference (www.splitthedifference.com). SPD is a system for conducting automatic electronic negotiations using a mutually trusted and secure third party. BidPaddle is intended to run on Hardware that is hosted by the company SplittTheDifference Inc. (SPD) as a component of an integrated software and hardware solution, but will also be suitable for use as a private label black box solution.

Oct’99-Jan’00 at Muscat College of Management Science & Technologies as a Part-time Lecturer (Data Communication/ Providing Support to Users)

THE ROLE:

Conducting lectures on data communication and providing support to users.

May’99-Jan’00 at NetCom Technologies LLC, Muscat as Datacom/ Network Support Engineer

THE ROLE:

Accountable for Network Project Management, Technical Support on LAN/ WAN products, Data Communications, Technical Support for Microsoft NOS, IT services for the Banking Sector, Design & Implementation of LAN/WAN, Y2K survey for Commercial Bank of Oman

Jun’98-Apr’99 at Aptech-Advanced Computer Institute, Muscat as Software Support/ Network Engineer

THE ROLE:

Working on various information technology areas involving Windows NT Administration (UNIX, Novell NetWare & WinNT) & Networking (LAN & WAN).

Jan’98-May’98 at United Engineering and Services, Muscat as Systems Support/ Programmer

THE ROLE:

Working as a programmer in Oracle on Windows NT & Unix, handling the responsibility of maintaining EDP setup with Pentiums II, Configuring Network Cards TCP/IP & DHCP

Commenced career at Catering & Supplies LLC, Muscat as Systems Support Engineer from Dec’92-Jan’98

THE ROLE:

Maintaining daily backups, installations and troubleshooting, supporting end users, maintaining the hardware setup of 486DX, Pentiums & Network

Academia

B.Com from Goa University

Diploma in Software Engineering Aptech from Advanced Computer Institute, Muscat

Completed:

M3 7.1 Application installation and configuration for iSeries and Windows at Lawson Singapore

AS/400 from Concourse Information Technology, Bombay

Windows 2000 Advanced Server training from FANDS, Pune

In-House training on LANSA Suite of products by Linc Software, Bangalore

Citrix MetaFrame XPa In-House training from CMS Ltd., Pune

ERP Training (MOVEX 11.2 ThisGen) from Intentia, Bombay

Oracle DBA 7x from Oracle Certified Institute

Sun Solaris 8 on Sun SPARC - 10 from Avishkar Infotech Bombay

CISCO Routers training from Visual Net Bombay

Training on Mainframes MVS, COBOL, DB2, CICS, JCL, VSAM

Citrix MetaFrame XPa In-House training from CMS Ltd. Pune

The Attainments Alfa Laval India Ltd - Pune:

Upgraded DASD & Installed OS/400 i5/OS (V5R3M0) on 820 iSeries.

Migrated Data from V5R1M0 820 iSeries to eServer i5 (V5R3M0) Model 520.

Set up Disaster Recovery Center for Alfa Laval (I).

Implemented Citrix Metaframe XPa solution (150 Users) for 20 remote branch connectivity at Alfa Laval India.

Upgraded Citrix Metaframe XPa 1.0 to Citrix Metaframe Presentation Server 3.0 for 150 users at Alfa Laval (I).

Upgraded Citrix Metaframe 1.8 to Citrix Metaframe Presentation Server 4.0 for 20 users at Alfa Laval (I).

Installed LANSA OPEN/DB, MBRace, Jacana, Valet on IBM AS/400 820 iSeries, Installed and Configured JetForm Central on Win 2000 Advanced Server for automatic printing of spool files.

Implemented of Win NT Server installation for 1000 users.

Maintained EDP setup with zero complaints from users. Improved the ability in communication skills in IT development areas, providing presentation on fine tuning of the existing setups.

Projects Handled (Oman)

Title : Installation for VISA system connectivity