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Customer Service Manager

Location:
United States
Posted:
July 28, 2015

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Resume:

Julie Andrews

** ****** **

Lowell, Massachusetts

978-***-****

acqy1d@r.postjobfree.com

Summary

- Retail Sales - Customer Service Excellence

- Cash Handling Accuracy - Loss Prevention

- Credit Card Transactions - Maintain a positive and a strong work ethic

Strong communication, interpersonal, and presentation skills. Skilled at presenting technical and abstract concepts in a clear and concise way. A skilled communicator; able to synthesize and deliver complex information to diverse audiences. Strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.

Education

Nashua North High School, Nashua, New Hampshire

High School Diploma, Graduated June 2015

Employment History

Mcdonalds, Silver Spring, Maryland

Cashier/Manager In Training October 2013 - January 2014

Working at McDonald's they had trained me for all the sections and I had various sets of skills and understanding for each different areas and learned quickly within the week. After 2 months they had given me the opportunity to become a manager and from there I had started training. The reason I had to leave was because I had to move to a different state, therefore I had to leave this job.

Footlocker, Nashua, New Hampshire

Sales Associate February 2014 Present

Service-minded customer experience sales associate with knowledge in several manager retail environment. Understanding ability to assess ineffective areas of customer service and proposing effective solutions. Expertise in customer loyalty, relationship and value management.

Languages

Portuguese: Fluent

Spanish : Conversational

English : Native



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