Jamie McHugh

Island Lake, Illinois *****

847-***-****

acqxxa@r.postjobfree.com

Project Manager

Qualifications Profile

Dedicated, highly focused, and versatile professional with hands-on experience in all aspects of project management; complemented

with outstanding sales and technical expertise. Equipped with strong dedication to deliver top-quality results and services while

effectively managing staff and teams to boost company performance as well as to achieve corporate goals and objectives. Known for

high level of competency in developing strategies, solving problems, and working under pressure to drive organizational growth.

Effective at communicating and building rapport and harmonious business relationships with professionals from diverse backgrounds.

Areas of Expertise

Strategic Marketing

Decision-Making

Reports Analysis

Conflict Resolution

Leadership and Employee Development

Continuous Process Improvement

Professional Experience

Benefit Express - Schaumburg, IL

Project Manager 2014–Present

Provide keen oversight in all aspects of Consolidated Omnibus Budget Reconciliation Act (COBRA) projects for more than 20 clients.

Facilitate weekly internal and external project planning meetings with client teams, while also validating audit completion for them.

Take full charge of importing, exporting, and decoding confidential electronic data interchange (EDI) files into the primary software

system for the entire department; as well as converting client needs into system requirements.

Directly collaborate with the human resource directors in regards to federal regulations and how they affect COBRA qualifying event

notification deadlines.

Work in partnership with training HR directors regarding the proper utilization of online portals, export files, as well as quality

document exchange services.

Demonstrate interpersonal skills in working internally with client teams to communicate active employee benefits and payroll

schedules as well as their alignment with COBRA.

Generated comprehensive departmental instructional process which was used in training seven employees and minimizing new-hire

training by 60%.

Additional Experience

Hawkeye Chiropractic - Arlington Heights, IL

Office Administrator 2011–2014

Prepared and wrote all outgoing correspondence and reports for the upper management.

Adeptly administered strategic and administrative projects to minimize company overhead.

Proficiently established an auditing system which led to two successful external insurance audits.

Solely implemented strategic marketing project initiative, software platform, and new-hire training process; leading to an annual

growth of 100% in office collections and production for three consecutive years.

Sprint Corporation – Gurnee, IL

Sales Representative 2009–2011

Performed wide-ranging tasks including triaging and troubleshooting all technical concerns.

Worked closely with Billing and Technical departments to address all customer concerns and needs.

Acquired extensive sales expertise which included strategic product marketing.

Established reputation for consistently attaining sales goals.

Earned the Regional Customer Satisfaction Award in recognition for dedication to meet and surpass client expectations.

Vazcom Communication - Antioch, IL

Inventory Manager 2006–2009

Formulated and executed new policies on product return and manufacturer warranty processes; along with the two inventory systems,

including the initial manual audit, sales forecasting, reorder points, vendor comparisons, and quarterly audits.

Composed a written procedure for identifying re-order levels, backup supply, warranty procedures, and other management processes.

Produced the first inventory process which generated significant inventory cost decrease.

Served as the driving force behind the recovery of 70% inventory budget by developing a new system and warranty process.

Education

Bachelor of Science in Healthcare Management: 2012

Southern Illinois University, Carbondale, IL

Associate of Arts: 2012

College of Lake County, Grayslake, IL

Activities

Event Committee – Benefit Express

Club President - D.E.C.A Business and Marketing

Board Member, Recreational Coaching Coordinator, Competitive Head Coach - Arlington Heights Youth Athletic Association

Technical Acumen

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Mac OS Net Files (.NET File Exporting)

Adobe PDF Electronic Medical Records Microsoft SharePoint Team Foundation Server (TFS)

Typing speed: 50 words per minute

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