Carl D. Jackson.

Phone# 301-***-****

acqxw5@r.postjobfree.com

Summary of Qualifications

COMPTIA A + Certification

COMPTIA Network + Certification

COMPTIA Security + Certification

ITIL V3 Foundation & ITIL Operations Management Certification

F.A.A. Licensed Airframe & Power plant mechanic.

F.A.A. Licensed Inspector

Presently hold a Dept. Of Defense Top Secret clearance SCI/ CI Poly

Professional experience

SAIC Washington, DC 11/2011- Present

Network Administrator:

Perform onsite technical support for the Department of State messaging systems and subsystems. Manage daily interactions with Messaging Center Office (MCO) for telecommunication direction and guidance related to domestic telegram/cable issues. Monitor, maintain and troubleshoot incoming and outgoing messages, and monitors message queues to analyze and correct problems that occur within the messaging systems or networks that cause queue backlogs to include data spills, non-delivery, message loops, security violations, and message compliance errors, analyzes misrouted cables for root cause analysis. Monitor Server and equipment performance utilizing NetIQ and MS SCOM software. Performed vulnerability scans utilizing McAfee’s Foundstone and EPO software. Perform ISSE Guard Administration UNIX Server updates and Patches, Dirty Word updates, UNIX server Antivirus updates, and Windows Server Antivirus updates utilizing Symantec software. Perform Tier 2 &3 Windows server 2003 and 2008 build, patches and maintenance. Create trouble tickets and incident reports via Remedy software. Build and maintain M.S. window servers 2003, 2008 and 2008 R2 utilizing VM ware ESX 4.0 and ESXI 4.1 in a virtual environment. Used and proficient in the following software SQL 2005 &2008, IIS 7.0,Share point 2007 and SharePoint administration, Cluster Manager and Failover cluster manager, Microsoft Exchange 2007 and 2010. Configured and maintained Crisco switches and configured Vlan’s and port security on said switches.

ArgonST Lex Pk. Maryland 12/2009 – 08/2011

Systems Engineer:

Operated, maintained and installed EP3 Banshee SIGNIT gathering system. Key member in the redesign and reengineering of the USMC airborne roll on – roll off C2 communications MAPS pallet system. Created payload, data link, and ground control station Interface Control Documents for the US Army Tiger Shark UAV. Wrote ICD’s for a US Army contract that required a SIGINT emitter simulator utilizing ICOM radios. Knowledgeable in the flight certification process for R&D projects for US Navy. AutoCAD and Visio experience in the creation of engineering documents, for schematics, manufacturing, and Interface control documents. Experienced in the planning, designing, integrating, configuring, and testing of network architectures such as LAN and WANs. I installed and configured Cisco’s 2800 and 3845 routers and the trunking of 3560 and 3750 switches. Installed and configured Windows 2003 server and Harris corp. twisted pair wave server, and Solaris UNIX server. PRC -117F and PRC-150 radio proficient in their operation, maintenance and writing script files for remote operation. Strong background in the loading of encrypted messaging utilizing the KYZ-10 and Taclane equipment. I am proficient in the installation, maintenance, and operation of Global Star, and Satcom communication systems. Proficient in the building of specialized cabling for radios, routers, electrical power and electronic control and computer networking, and RF transceivers’ and receivers, and video. Knowledgeable in the installation and configuration of VTC equipment AMX, and Cross Point, and VoIP / ROIP systems experience with military and tactical networks. I am familiar with office PBX systems to include, Polycon, Avaya, Nortel, Toshiba, and Telco DMARC/Smart Jack device. Understands network security concepts and able to incorporate them in the network design. I performed installation, monitoring, maintenance, support, and optimization of all VOIP hardware, software and communication links.

NSTec. D.O.E. RSL-Andrews, Maryland 8/2000 – 12/2009

Director of Maintenance:

Performed, supervised scheduled and unscheduled maintenance repairs on Dept.of Energy aircraft. I incorporated aircraft Service Bulletins, and Airworthiness Directives in accordance with the aircraft manufacturer and F.A.A. I documented aircraft weight, and balance calculations prior to flight. Wrote test plans to certify all new equipment with the F.A.A. Ensured the accurate installation and documentation of mission test equipment on C12 and Bell 412 aircrafts. Utilized aircraft technical manuals and engineering drawings to perform repairs and requisition parts. Performed troubleshooting and repair of all mechanical, electrical, and avionics aircraft systems. I am proficient in the installation and operation of Satcom and Global Star and IMRSAT communication equipment on aircraft.

Air National Guard, National Reconn, Office Chantilly, Virginia 8/2002- Present

ANG / 3C071Network Administrator:

Performed job control and network control center functions. Documented and resolved network problems utilizing the Remedy reporting system. Utilized windows server 2000 Active Directory to create and maintain user accounts and directories. Performed daily network management and control, and executed antivirus updates utilizing Retina virus scan. I sustained network infrastructure, cryptographic equipment, and deployable switching systems in a fixed and deployed environment. I executed the basics of computer networking, utilizing UNIX Operating System, Window NT Workstation, Windows NT Server, and Network Management Software: Windows NT 2000, 95/98 and NT server, UNIX, DOS. Experienced in the use of the following software: HTML, Photoshop-Pro, Visio, Photoshop, Norton, McAfee, Retina Security scan Windows XP, Windows Vista, Excel, Microsoft word, HP Open view, Remedy. Proficient in the installation of the following hardware: Taclane KG-175, KG-100, KG-89 DTD CIK Key.

VR-48 U.S. Naval Reserve 1/2000 – 8/2008

Lead aircraft mechanic:

DynCorp Aerospace Technologies Patuxent River, Md 1/2000 - 8/2000

Mechanic/ Flight Mechanic:

DynCorp Aerospace Technologies Mannheim, Germany 1992-1999

Phase team leader:

DynCorp Aerospace Technologies Patuxent River, Maryland 1990-1992

Aircraft Technician:

U.S. Navy Active Duty Various Locations 1982-1990

Education

April, 2004 F.A.A. Inspector authorization certificate

Oct, 1991 FAA Airframe and Power plant License

Nov, 1987 Embry Riddle University Course Aviation Maintenance Tech. Patuxent River, Md

June, 1982 Scotland High School Laurinburg, NC

Training

Available upon request

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