JOAN CRESSMAN-LANG

**** ********** **, *******, ** 33594

321-***-**** Cell

acqxsm@r.postjobfree.com

ASP.Net/C# Applications Programmer

PROFESSIONAL SUMMERY

* ***** ** ********** ** Software Developer in software design, analysis development, testing and implementation of web and client server applications using Microsoft Technology.

Hands on in application development and maintenance using C#, VB.NET, VB6, Web Forms in ASP.NET as code-behind language and ADO.NET and LINQ as the Database data consumer.

Experienced in writing Stored Procedures using MS SQL Server 2005/2008 and Oracle 10/11g

Excellent Analytical, Debugging (Visual Studio 2010-2012) and Problem solving skills

Exposure to third party code using WCF, MVC and EDM (Entity Data Model)

6 Years experience as Software Developer in software design, analysis, development, testing and implementation of real time applications programs for clients needs using C++ and Unix/Linux Technologies

6 Years experience in System Administration in UNIX and Linux environments.

Able to learn and develop using new technologies quickly

Excellent communication and interpersonal skills

ACADEMIC SUMMARY

Bachelor of Science in Computer Science from Florida Institute of Technology

Web Development Classes from LaSalle (Web Application Development and Accessing Database with MS .NET 4 Framework)

SQL Server 2012 Classes from LaSalle (Server Admin, Querying SQL/TSQL, Data warehousing, Server Integration, Analysis and Reporting Services)

Oracle 9 &11g Server Classes from Oracle Workshops (Installation and configuration)

PROFESSIONAL EXPERIENCE

West Point Underwriters (Home/Mobile Insurance); Pinellas Park, FL

Sept 2014 – Present

.NET Developer

Ongoing support and maintenance for six clients Home/Mobile Insurance Companies websites to provide policy administration, payment, billing and claims processing

Debug and locate the problem in the company’s website (using Visual Studios 2010/2012 for VB and C# code or VS 6 for legacy VB6 code)

Analyze why and how the problem is occurring and what other areas in the website or code it could be affecting.

Discuss with manager the problem and a proposed solution. (code changes, stored procedure changes, data changes in the data base, new code or functionality)

Estimate Fix and Unit Testing.

Fix problem, Unit Test and then System test after the fix has been deployed to QA environment

Added new functionality to policy administration system which gave the agent the ability to cancel a memo and to have the system automatically cancel memos 30 days after a policy was cancelled.

Responsible for 3 pt estimate of all 4 clients to complete development/unit test and system testing

Modified VB6 code behind the website page that had the memo exposed to capture user and time of cancel and created stored procedures to handle cancelling memos

ThinkDirect Marketing Group; Largo, FL

May 2014 – Sep 2014

Independent Contractor – System Administrator

Integrating batch processes onto the new platform using Control-M scheduler to save the company money they are paying for maintenance on the older platform. Converting PL/SQL scripts to stored procedures.

Florida Reliability Coordinating Council (FRCC)

Oct 2013 – Feb 2014

Jr ASP.NET/C# Web Developer

Modifications to a Web part/Web control using Visual Studios 2008 and 2010 C#/ASP.NET. This web part was then attached to a Web Page in SharePoint 2007 accessible from one of FRCC’s websites used by their members to document information for compliance.

Modifications and redesign of forms, written in ASP.NET, to correct problems and enhance GUI, on another of FRCC’s websites for members to enter information into the SQL Server 2005 database for compliance audits.

ThinkDirect Marketing Group; Largo, FL

October 2012 – October 2013

Jr ASP.NET/C# Web Developer

Integral part of design team to use third party applications SalesForce and Zuora to develop a system that will create and track memberships.

Porting scheduled batch software currently running on Maestro onto a new machine running Control-M scheduler. Converting PL/SQL scripts to stored procedures.

Worked on porting the Executive Reports using Oracle Forms 6i to Microsoft SQL Reporting Manager 3.0 in an effort to decommission the server where they are running.

Designed and implemented a generic web page that would replace Control-M scripts with a User Interface for the internal customer. The C# application would determine the user and assign an object that would be used to the display menu selections, prompt the user for inputs and run the stored procedures in MS SQL or Oracle to perform the request.

Documented the requirements for their existing Customer Service Oracle Forms 6i application. Used their customer service training system and worked closely with the customer service associates, management and trainers to document their existing requirements as well as collect new requirements to improve their productivity. The requirement from the existing system, as well as new requirements and requests from the customer service team, would then be used to document, design and implement a new Intranet Web ASP.NET/C# Based Customer Service system solution.

Qinetiq North America; Kennedy Space Center, FL

June 2011 – November 2011

System Administrator Documentation Specialist

Part of the team to develop a new Launch Control System that will support all future launches of any type of vehicle from Kennedy Space Center.

Coordinated with multiple subsystem team leaders to document the hardware and software requirements (AIX version, Redhat Linux version, Solaris version, Likewise versions, Java release, Security Standards for the OS, etc) to create a base operating system image that would be distributed by a load server.

After the operating system image was created by the System Administrator team, verified the operating system image against the documentation and approved release of the image.

Computer Sciences Raytheon; Cape Canaveral Air Force Base, FL

June 2010 – May 2011

System Administrator

Support the US Air Force requirements of the computer systems used to release, process and distribute weather balloon data for daily distribution to local weather forecasting centers, special weather conditions and during all launches from the Cape Canaveral Air Force Base or Kennedy Space Center.

Maintain 24/7/365 uptime (on call) of the Meteorological System Computers -MSC (Data General MV 15000 AOS/VS) and the Automated Meteorological Profiling Systems – AMPS (PC’s running DOS 6.2) that were used to collect and process the data.

Daily System Administration responsibilities include daily backups (zip and emulation/upload), writing scripts to maintain minimum disk space usage, check status of Clariion disks (Raid 0 - mirrored) with hot backup disk; check status of distributed data, verify communication lines operation, supporting radar control for recalibration tests and ensure the systems remained in either partial or full mission capability status at all times.

Pre-Flight launch (F-2, F-1 and Launch day) System Administration responsibilities include supporting the customer (Atlas, Delta, Shuttle-Huston, Space-X) for data/voice required communications checks. During the mission, reported all information to Met Systems, via voice box; (the release/termination time of each balloon; ensure the data was edited and sent to customers within spec; report any data or balloon anomalies; monitor and report any system anomalies-estimate problem and possible fix, estimate impact on launch, determine system status-Non, Partial or Full Mission Capable, call in progress of fixes); Document and backup all events and data post-mission.

Stepped up to take on all system administration duties when the primary system administrator had to take family leave. Managing all daily and pre-flight operations which allowed the primary system administrator to have to be present only during the actual launch window.

Multiple Part time work / Caring for Elderly parents; Melbourne, FL

April 2004 – May 2010

Math Teacher / Student

Taught Geometry and Algebra II at Melbourne Central Catholic High School when the teacher was out on maternity leave for both of her children’s births.

Melbourne Central Catholic had recommended me to teach Geometry and College Algebra at Holy Trinity Episcopal High School when they needed a teacher because the teacher had quit abruptly.

Substitute teacher for Brevard County Schools

Took online classes for Java and ASP.net from BCC

GE Network Solutions AKA Harris Controls and Composition; Melbourne, FL

January 1991 – March 2004

Integration Lab Lead and System Administrator

As Integration Lab Lead, given the responsibility to schedule (MS Project & VISIO) and direct a team of three system administrators in the tasks of constructing and maintaining two separate hardware platforms to test the releases of the software modifications/new applications of the company’s monitor and control standard product software for electric utility customers.

Each platform contained two system servers (Sun Ultra – Solaris 2.9 or IBM 43P – AIX 5.2), two application servers with MTI Raid 5 (Sun Enterprise 250 – Solaris 2.9 or IBM Risc 6000 – AIX 5.2), two Motorola 2600 (System V) as the Front End Processors and ten workstations of various hardware (Sun Sparc 20 – Solaris 2.9; Sun Blades 100/1000 – Solaris 2.9; IBM E20, 360, 390 – AIX 5.2; DELL – Windows 98, NT and XP). Used Cisco routers, hubs and TCP/IP network protocol to set up access to local systems, GE systems and the outside Web.

The application servers evolved from using Sybase 10 & 11, Oracle 8 and then we used DELL machines (Advanced Server) for Oracle 9 on PC. We used VERITAS Volume Manager for Failover, Legato Backup and Recovery for daily/incremental saves

Releases of other third party software (COTS – Acad12/13/2000/2002 for PC, Simba, Samba etc) used by the applications in the standard product were loaded/patched.

Responsible for scheduling bi-weekly software builds of standard product (Clearcase, Cleartrack); Determining which fixes and new applications were in the builds; Distributing the build onto a platform for testing; Updates/patches to third party software; Updates/patches to operating system software; Functionality testing of the build and third party software before releasing the platform to the testing group.

Updated platforms for the standard product development teams bi-weekly (created scripts using KSH); Supported customer jobs in-house integration teams on the test floor that would use our build notes to update their systems with the currently tested release; Built demo systems on laptops for sales teams; Built and update platforms for the Training department.

Created a Six Sigma project to document the build procedures, release notes and integration notes to be used by all the System Administrators on the customers’ jobs in-house.

Applications Programmer

Converted standard product software from Fortran 77 (Harris Series 1/VOS) to C++ / Object Oriented Design so it could be used on any Unix platform.

Performed the full life cycle of programming which included requirements analysis, design, code reviews, integration, documentation of acceptance testing and testing for the custom software defined in the customer’s statement of work.

Programmed (Fortran 77 on Harris Series 1/VOS) custom applications for electric utility customers.

Computer Task Group AKA Scientific System Services; Melbourne, FL

November 1984 – December 1990

Applications Programmer

Performed the full life cycle of programming which included requirements analysis, design, code reviews, integration, documentation of acceptance testing and testing for the custom software defined in the customer’s statement of work. Traveled to customer site for site acceptance testing.

Programmed (Fortran IV, 77 and C) custom applications for nuclear power plant customer.

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