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Customer Service Care

Location:
Surrey, BC, Canada
Salary:
na
Posted:
July 25, 2015

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Resume:

LAPREETH KAUR GILL

acqxf2@r.postjobfree.com 604-***-****

BC Care Number:

Summary of Qualifications

oStrong communication skills with the ability to communicate with people in writing and verbally regardless of their ages and cultural backgrounds

oExperienced with Catheter care, NG tube

oPhysically strong; competent in using full lift, Sling lift, Sit to stand lift

oFamiliar with blood sugar and blood pressure testing; collection of specimens

oTime management with the ability to work under pressure and meet deadlines

oCompliance with policies and procedures; hygiene and safety

oAbility to effectively and efficiently solve customers’ issues before they escalate

oLanguages spoken and written: English and Hindi; conversational Telugu, and Punjabi

Certifications/Workshops

(All Certifications are current)

oStandard First Aid – CPR with AED

oFood Safe

oWHMIS

oNon-Violence Crisis Intervention (NVCI )

oCognitive Impairment Workshop

Work Experience

Ten Days Preceptorship July 3 – July 15, 2015

Gateway Care Centre, Surrey, BC

Five-Week Clinical Practice May 26 – June 29, 2015

Northcrest Care Centre, Delta, BC

oMade beds and maintained residents' rooms

oAssisted residents with housekeeping and personal hygiene such as dressing, grooming, and wearing glasses or hearing aids; bathing/showering; incontinence care; skin care; nail and hair care

oAssisted blind residents with feeding or walking them to their rooms, bathrooms, or eating area

oCompetent with lifts and transfers (including mechanical lifts)

oAccurately recorded and communicated observations of residents’ conditions and care provided to the nurses

oSkilled in providing compassionate, respectful care to residents affected by Alzheimer's disease and dementia

oFlexible, able to work in a variety of settings and can adapt to different situations

Customer Service Clerk 2010 – 2012

Spicejet Airline, Hyderabad, India

Front Desk Clerk 2009-2010

Taj Tri-Star Hotel, Secundrabad, India

EDUCATION:

Healthcare Assistant diploma January – July 2015

Brighton College, Surrey, BC

Tourism Certificate June – November 2014

Canadian Tourism College, Surrey, BC

Hostess Training 2009 - 2010

Frankfinn Institute of Airhostess

Bachlor of Commerce & Computers 2006 – 2008

Kakatiya University, Kothagudem, India



Contact this candidate