Edna Tamra Anderson

**** ****** ****** ****

Lancaster, CALIFORNIA 93534

661-***-****

acqxc2@r.postjobfree.com

Job Objective:

My goal is a position utilizing my background inHuman Services;as a former Work Activity Specialist allowed me the opportunity to work with diverse populations.

Combined Technical Services, Rosamond, California EAFB

Data Collector-UGCS, April 20th to present

Duties:

Excellent communication skills, both oral and written.

Establishing trust and rapport within the soldiers, SME, FSR.

Check Ram forms for accuracy and completeness.

Computer skills, Microsoft Office 2010.

Maintain office supply inventory.

Rolling Along Gymnastics,Palmdale, California

Office Manager/Event Coordinator2011 to 2014

Duties:

Excellent communication skills, both oral and written.

Establishing trust and rapport within the community.

Office management, check applications for accuracy and completeness.

Computer skills, Microsoft Office 2010.

Make reservations for lodging, travel, and requisitions for expenses.

Check requisitions for events and services.

Maintain office supply inventory.

Coordinate event scheduling with community facilitators.

Generate flyers for special events.

Maintain client billings and collection of fee’s for special events.

Torres-Martinez Tribal TANF,Lancaster, California

Work Activity Specialist 2005 to 2011

Duties:

Case management; to include check requisitions for educational and job search expenses.

Notification of compliance/non-compliance.

Assists clients in the application process for federal, state and other community aid programs.

Analyze documents for accuracy.

Interviewed and advised clients oneligibility requirements.

Coordinated outreach activities throughout the community.

Conducted workshops which included representatives from special programs offered at AVC (EOP&S, STAR, DSS, CalWorks’s and Financial Aid) and vocational programs.

Interviewed and verified IEP’s as applicable to persons with disabilities.

Maintained database.

Generated flyers and proposals for workshops.

Referrals of clients to community agencies.

Case management including but not limited to needs analysis, interviewing, and advisement to clients with an unmet need.

Assisted clients with a preparation of an educational plan.

Management of confidential client records.

Generated and distributed newsletters and bulletins.

Maintained confidentiality of sensitive records.

Reviewed documents for accuracy and completeness.

Verified applicant information, supporting documents including special circumstance cases.

Compilation of statistics for forecasting, budgeting, and periodical reports.

Communicate both oral and written.

Problem resolution. Settlement of protests and disputes through constructive intervention.

Established and maintained office procedures.

Scheduled and coordinated appointments, meetings, and special events.

Prepared letters and correspondence.

Facilitated workshops for career and educational exploration.

LA County Sheriff Department,Lancaster, California

Volunteer On Patrol/Training Officer/Secretary / Detective Bureau Assistant 2006 to 2013

Duties:

Communicated skills, both oral and written.

Able to readily establish a strong sense of trust, rapport and professionalism with individuals at all levels of responsibility.

Problem resolution. Settlement of protests and disputes through constructive intervention.

Follow up on pending cases in detective bureau; check reports for accuracy, development of new leads, interview victims and offer suggestions regarding witnesses, descriptions that could move the cases forward to prosecution.

Patrol city of Lancaster for suspicious activities, traffic control for traffic collisions and crime scene containments.

Confidentiality of personal records and sensitive information.

Review documents for accuracy and completeness.

Establish and maintain office procedures.

Scheduling and coordination of appointments, meetings, and special events.

All correspondence functions including letter composition.

Participate in City Of Lancaster special events; traffic control, Personal relations with community.

Sexual Assault Response Team, Lancaster, California Antelope Valley Hospital Sexual Assault 2006 to 2007

Duties:

Advocate for assault victims through hospital, nursing staff, doctors and law enforcement to expedite process and maintain confidentiality.

Counseled victims through court process, and attend hearing and court appearances.

Work with Los Angeles County sheriff’s Department to maintain chain of evidence, and interview process with victims.

Case management and needs analysis, interviewing, reviewing, and advising victims on programs to assist with court processes, and future counseling needs.

Maintenance of files regarding victim’s statements for court processes. Able to readily establish a strong sense of trust, rapport and professionalism with individuals at all levels of responsibility,

Antelope Valley College EOP&SLancaster, California

Clerical Assistant 2003 to 2005

Duties:

AssistedStudents in applying for various types of federal, state and other community aid programs,and explained eligibility requirements.

Reviewed documents submitted for accuracy and notification of incomplete documents, advised what necessary to meet requirements’.

Generation and distribution of newsletters and bulletins.

Confidentiality of sensitive information.

Reviewed documents for accuracy and completeness.

Establish and maintain office procedures.

Verified applicant information and supporting documents.

Excellent communication skills, both oral and written.

Able to readily establish a strong sense of trust, rapport and professionalism with individuals at all levels of responsibility.

Scheduling and coordination of appointments, meetings, and special events.

Processing of client contracts.

Property Inspection Service

Fresno, California

Document Report Writer1989 to 2001

Duties:

Review and collect data from contractors and enter into word processing system

Make sure data is correct and accurate as these inspection reports are legal and binding documents.

Review documents for accuracy and completeness.

Establish and maintain office procedures.

Prepare inspection reports from contractor’s property assessments.

Interpret contractor’s findings into legal documentation for client reports.

Prepare reports within a timely manner, meeting high demand deadlines.

Correspondence functions including letter composition.

Multi-line telephone and client office reception.

Prepare delivery of reports to customers in a timely manner.

Solid background in customer service.

EDUCATION:

ANTELOPE VALLEY COLLEGE, Lancaster,California

Associates Letters, Arts, Science & Administration of JusticeDegrees’ JUNE 2006

CALIFORNIA STATE UNIVERSITY BAKERSFIELD, Lancaster, California

Bachelors Criminal Justice November 2009

Antelope Valley College Student Development

Lancaster, California

Receptionist2001 to 2003

Duties:

Review documents for accuracy and completeness.

Establish and maintain office procedures.

Scheduling and coordination of appointments, meetings, and generation and distribution of newsletters and bulletins.

Generation of flyer for special events.

Generation of Student ID’s, nursing and police department.

Correspondence functions including letter composition.

Multi-line telephone and client office reception.

Office equipment operations.

Solid background in customer service.

Contact this candidate