STEPHANIE DVORAK

**** * ********** ******* #****

North Las Vegas, NV 89081

319-***-****

acqx9z@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Six years’ experience working in customer service.

Competent at managing responsibilities in a fast-paced, high-volume atmosphere.

Personable and flexible; work extremely well with co-workers.

Skilled at building positive relationships and communicating well with patrons of all socioeconomic backgrounds.

EDUCATION

Kirkwood Community College, Cedar Rapids, IA

ABA approved Paralegal Studies Program, Associate of Arts – 2015

PROFESSIONAL EXPERIENCE

Communication & People Skills:

Consistently maintain a positive attitude and enjoy helping people.

Articulate and very effective working with people of different back grounds and temperaments.

Accurately record, remember, and verbally communicate detailed information.

Cooperatively work with others to produce and deliver required work.

Ability to express self in writing and orally

Organization & Time Management:

A problem solver who quickly grasps complex situations and turns them into manageable tasks.

Produce quality work even when under extreme time pressure and deadlines.

Proven ability to understand and follow complex instructions to successful conclusions.

Experience successfully managing and organizing personal time and workload.

Collaborate in teams to produce quality reports.

Computer Skills:

Microsoft Office - Word, Excel, PowerPoint, Access and Outlook

Westlaw Next

Time Slips

Adobe

WORK HISTORY

2013 – 2015 Brady Preston Brown PC, Cedar Rapids, IA

Office Assistant / Paralegal Intern

2012 – 2014 College Community School District, Cedar Rapids, IA

Teacher’s Assistant

2012 Rockwell Collins, Cedar Rapids, IA

Administrative Assistant - Intern

2010 – 2012 APAC Customer Service, Cedar Rapids, IA

Customer Service Specialist

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