Gloria Archer

**** *********** *****

Cell: 972-***-****

Arlington, Texas 76017

Email: acqx8e@r.postjobfree.com

A dynamic Human Resources Professional seeking a career opportunity with an industry leader to utilize my expertise in maximizing the human potential within the organization.

Qualifications Summary

Strong leader possessing the ability to set and maintain Human Resource vision through processes that further the company mission and goals.

Significant Human Resources leadership experiences with a broad background in all areas of HR (Employment Law, FMLA, EEO and Affirmative Action Plan)

Excellent relationship-building skills; collaborates well; able to develop and leverage relationships inside and outside the organization to enhance open communication and company productivity

Flexible management style; able to quickly respond to changes in a fast-paced business climate and reassess goals accordingly

Excellent written and verbal communication skills – able to present effectively to large and small groups (Mediation, Alternative Dispute Resolution, Training and Development, Performance Management and Organizational Development, Call Center, and Distribution Center facilitation)

Outstanding critical thinking, analytical and problem resolution skills

Strong oversight of employee relations and administration policies, practices and procedures

Professional Experience

Canon USA-Canon Business Process Services 7/12 – Present

Regional Human Resources Generalist

Provides professional support for all organizational business initiatives multi-site/multi-state

Develops and implements strategic regional recruitment and employment programs

Coordinates and conducts training and development programs for the region

Provides Employee Relations support, counseling, performance management, and development

Wal-Mart Stores, Inc. (Southern California) 8/08 – 12/11

Market Human Resources Manager

Oversaw HR responsibilities and talent management for 20 metro/non-metro stores

Supported 11,500 exempt and non-exempt associates.

Obtained the highest participation and associate engagement in the Division

Reduced meal exceptions 183% resulting in over $250,000 savings in penalty pay.

Improved communication on wages, which resulted in a 25% reduction in overtime wages.

Improved morale of hourly associates through building trust and empowerment of the hourly associates

Cash America International (Fort Worth, Texas) 1/06 – 1/08

Regional Human Resources Manager

Responsible for all HR functions for 90 Retail and Franchise Banking Centers,

Supported 500+ District Managers, Supervisors, and Associates.

Responsible for metropolitan cities within Texas: Dallas, Fort Worth, Arlington, Austin, Houston and San Antonio.

Administration of all HR initiatives including; Staffing, Workforce Planning, Compensation/Benefits, Compliance Reviews and hearings.

Increased minority applicant pool by 32% within the region by creating dialogue with minority colleges and universities

Addressed employment related EEOC issues, resulting in a 15% reduction in charges

Maintained and sustained a 15% turnover rate

Developed positive culture change for hourly associates through communication initiatives

CPS Human Resource Services (Dallas, Texas) 11/04 – 5/05

Deputy Site Manager

Worked on Homeland Security project to improve overall quality and quantity of Transportation Security Administrations Airport Screeners.

Responsible for local site and mobile hiring sites across the United States.

Opened and maintained the Dallas Hiring Center supplying the talent pool for DFW and Love Field airports.

Reynolds and Reynolds 02/91 – 01/04

Human Resources Manager

Functioned as HR Manager in Manufacturing Division, Distribution and Sales.

Supported 250+ managers and hourly associates

Developed companies first in-house Rewards and Recognition Program

Coordinated all Company Picnics, Outings, and “Feel Good About Working Here” Programs

Responsible for interviewing, hiring, training, performance appraisals, and administering orientations

Conducted annual wage and benefits surveys

Maintained proper accuracy, administration and maintenance of all HR related documents and processes including workers compensation, benefits, wage and hour, training, performance coaching, evaluations, job transfers, and investigations

Maintained and operated $40,000 community grant budget

Facilitated all training including; FMLA, ADA, Workers Compensation, Sexual Harassment, Diversity and FLSA.

Maintained 4% turnover in all facilities

Certified 40 managers in Behavioral Interviewing

Recognized as the top HR Manager

Given and accepted opportunity to manage Distribution and Manufacturing facilities in Los Angeles, Connecticut, and Texas

Education (Boston, Massachusetts)

Graduated – Boston University – Business Administration

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