MARY ANN GRAINGER

Orange, CA ***** Phone: 714-***-****

Email: acqx79@r.postjobfree.com

OBJECTIVE: Administrative Assistant, Customer Service

QUALIFICATIONS

MS Word/Outlook/Excel Proof Reader for Forms/Billings Developed Marketing Strategies

Quality Control Operations Excellent Customer Service Billing and Payment Collections

CAREER EXPERIENCE

Officia Imaging, Orange, CA 09/12 – 01/15

California Logistics and Lead Meter Read Collector

Coordinator for all deliveries and scheduling lease returns and pick up of equipment

Proficient in E-Automate Program

Customer Service calls and scheduling equipment repair appointments

Gathers 1,500+ meter reads from various clients per month

Document management

New business development

ADT Security Services, Anaheim, CA 04/12 – 09/12

Outside Sales Representative

Cold Calling and Door Knocking in Security System Sales

Proficient in Salesforce and the Groyhen phone systems

Successfully building Clientele

Home Healthcare Industry, Orange, CA 02/2009- 04/2012

Personal Health Worker for Family Friend

Light housework and meal making

Doctor appointments and light errands

Light outings for social interaction

Ricci Realty, Orange, CA 10/2003 – 08/2011

Realtor

Provided top service to clients in the selling and buying of their homes

Developed top marketing strategies, farming areas of listing prospects in a very direct and continual pattern

Built referral business with community service based projects

Organized and maintained client’s files with reports, inspections, disclosures and all other necessary paperwork

Scheduled inspection appointments

Performed Quality Control in ensuring that all paperwork and transactions are timely and accurate

Negotiated large financial priced homes with clients and banks

Created home tracking reports

All Phases Jewelry, Fullerton, CA 2007 – 2008

Sales Representative/Secretary

Answered phones and scheduled appointments

Data Entry utilizing Microsoft Office

Filing receipts and invoices as well as other banking duties

Salesperson of fine jewelry items

Notary on Command, Irvine, CA 1999 – 2004

Professional Notary Services/Owner

Scheduled appointments

Traveled to homes and businesses all across Southern California to help clients sign and notarize loan documents

In charge of all billing and payment collection from multiple escrow companies

Core Link Temp Agency, Irvine, CA 1996 – 1998

Secretary

Answered phones, filing, faxing

Customer service, answering questions between employees, employers and mutual insurance companies

Scheduling of appointments, meetings and travel arrangements

Generated reports and typed up reports for upper management

Reviewed and completed enrollment and billing once a month of client employees and insurance companies

Ran errands between different sites and rearranged blueprint files per management request

Nordstrom, Santa Ana, CA 1990 – 1996

Salesperson, Assistant Manager, Manager

Assistant Manager with a 20+ salespeople department

Manager of a very high end department with 8+ salespeople

Large client following, top sales awards

Worked directly with buyers of several departments, as well as on fashion shows

As a manager of a department I was also in charge of book keeping for very expensive, as well as, larger departments of this world famous department store

Contact this candidate