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Operations Manager Lean Six Sigma Continuous improvement

Location:
Lee's Summit, MO, 64086
Salary:
100,000
Posted:
July 27, 2015

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Resume:

CHRIS MCMILLIN

*** ** ********* *****, **** Summit, MO 64086 C: 816-***-**** acqx5o@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results focused offering 16 years of progressive leadership experience. SKILLS

Operations management • Process improvement

Project management • Operational assessments

Project planning and development • Operations analysis

Cost reduction strategies • Strategic planning

WORK HISTORY

Manager, GMP Distribution and Storage 06/2014 to Present Catalent Pharma Solutions Kansas City, MO

Manage storage, distribution, and auditing of over $120 million of raw material inventory.

Reduced hourly labor by 80 hours per month by implementing a drop-ship process improvement to a third party storage facility.

Developed, implemented, and trained an entire new second shift.

Developed, implemented, and maintain cycle counting procedures.

Inventory storage and procurement accuracy of 99.992% throughout all storage facilities for 2014/2015.

Write, revise, and develop SOPs for GMP functions and facilities.

Perform deviation investigations, document controls, change controls, effectiveness checks, and corrective actions in the highly regulated pharmaceutical industry.

Responsible for all GMP Storage and Distribution activities and the functions of the associates within the GMP Storage and Distribution group

Implemented and maintain 5S methodology.

Six Sigma Green Belt project to implement new pharmaceutical identification technology.

Kaizen and Six Sigma Green Belt project to lead one of twelve divisions in High Hazard Operations.

Six Sigma Green Belt project to lead one of four divisions in a global initiative in Category Hazard identification and labeling processes.

Six Sigma Green Belt project lead for the Management of Change initiative to establish, define, and implement performance expectations for managing change at all levels within Catalent.

Co-lead for Security Council in Kansas City Facility.

One of six employees elected to lead the implementation and integration of JD Edwards at the Kansas City site in 2015/2016.

Operations Manager 03/2005 to 06/2014

Major Brands Kansas City, MO

Process Improvement

Reduced misships by 54% over a five-year period by implementing new policies and procedures.

Recommended process and systems improvements such as RF scanning and ERP revamping.

Spearheaded Cycle Counting Initiative resulting in decreased costs in the Accounts Receivable and Purchasing departments.

Collaborated with the Purchasing and Finance departments to reduce Receiving costs.

Implemented a set of comprehensive tracking processes to monitor forward pick performance and reduced overtime by 37%.

Formulated metrics to increase procurement 140% on single pick location.

Investigated and identified security weakness that decreased shrink by 35% over three years.

Increased Operation’s scope with collaboration and communication, keeping all departments abreast of change and/or new procedures.

Operations Management

Reviewed sales and activity reports to measure productivity and meet company performance targets.

Implemented strategic shipping policies to achieve long and short-term sales targets.

Tracked budgetary goals and adjusted work load of all employees to increase operating income.

Optimized production scheduling to lower production costs.

Conducted monthly inventories of materials on the work floor.

Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets.

Supervised material flow, storage and global order fulfillment

Created and updated department work instructions and reports on a regular basis.

Networked and interacted with local, national and international associations to optimize industry connections.

Facilitated successful internal and external audits through sound and thorough documentation. Personnel Management

Mentored and coached front line workers, supervisors, and managers to collaborate effectively for the betterment of the company and our team.

Planned, directed, coordinated, and assigned labor to meet aggressive production schedules.

Managed documentation of and training on production procedures and work instructions.

Created company's employee manual including training and development.

Directed quality assurance efforts to maximize accuracy and minimize idle time.

Met aggressive production and safety goals while minimizing equipment downtime.

Managed product quality to guarantee compliance with quality policies, procedures, and systems.

Developed metrics and measured success in order to penetrate the marketplace.

Mapped current processes and offered recommendations for improvement.

Recommended operational improvements based on tracking and analysis.

Developed a set of metrics derived from raw company data to track improvements in organizational efficiency.

Critical Project Management

Developed and implemented procedures after an aggressive company expansion including an automated scanning upgrade, resulting in a massive increase in overall productivity.

Developed and implemented cycle count procedures to reduce product adjustments and out-of-stock issues, resulting in a decrease of 30% in out-of-stock issues.

Conducted ROI research on ERP development and implementation, addition pick modules, increased workload capabilities, and warehouse management systems, resulting in deterring unnecessary expenditures.

Researched, developed, and implemented in-bound product receiving to an RF scanning system from an antiquated pen and paper system, resulting in a reduction of receiving costs.

Developed and implemented quality assurance measures for high dollar products, resulting in a massive reduction in product damage and/or theft.

Developed and implemented a repack procedure for damaged or mismatched product, resulting in a reduction of unsaleable product by 25% over five years. Shipping Manager 07/2000 to 11/2005

Sysco Asian Foods Kansas City, MO

Worked directly with management to achieve accurate inventory control procedures.

Hired, trained, coached and mentored staff to ensure smooth adoption of new program.

Strengthened company's business by leading implementation of employee empowerment philosophies.

Supervised a team of four area managers and 20 associates.

Successfully managed production activities so all orders were shipped on time.

Maintained and communicated daily productivity and shipment reports for all departments.

Immediately addressed all expired product dispositions.

Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.

Routinely improved product quality and reduced delivery costs.

Drove daily production activities with effective communication and leadership.

Addressed all personnel issues promptly and professionally.

Completed and maintained accurate and organized records, documents and reports. EDUCATION

MBA: Strategy & Management 2013

Western Governors University Kansas City, MO

Bachelor of Arts in English / Minor in Physics 2004 University of Missouri- Kansas City Kansas City, MO

Recipient of Bright Flight Scholarship

Certifications

Six Sigma Black Belt Certification

Leadership Development Program Graduate

IATA/Dangerous Goods Handling Certification

APICS Certified in Production and Inventory Management (CPIM) Estimated completion: December 2015



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