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Customer Service Sales

Location:
United States
Salary:
50,000
Posted:
July 24, 2015

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Resume:

Phillip Rico **** Double Butte Street, Hemet, CA, 92545

Phone: 951-***-**** Email: acqwxk@r.postjobfree.com

CAREER PROFILE

Proven ability to operate under

stressful conditions and still

achieve desired results in the

allotted time.

Extensive aptitude for working

under ever-changing conditions

and being able to overcome arisen

obstacles.

Trained in operating Roll mills,

Hydraulic/pneumatic presses,

drawing machines and CNC mills.

Established adaptability to work in

multiple positions in order to be an

asset in any type of work

environment.

Demonstrated skill in the

troubleshooting and repair of

multi-million dollar aircraft

components and sub-components.

Skilled in PC applications

including MS Office (Excel, Word,

PowerPoint and Outlook).

Superb ability to master technical

skills required to maintain the

highest standards and quality.

CERTIFICATION AND TRAINING

Managing MRP

APICS Back to basics

Forklifts / Fork trucks

Aircraft Airframe Licensed

Airframe/Hydraulics Specialist

Aviation Structural Mechanic

STRENGTHS

Planning

Analysis

Inventory Control

Communication

Organization

Problem Solving

Accountability

Adaptability

PROFESSIONAL EXPERIENCE

Veridiam Inc. January, 1997 to June 2015

Customer Service Planner March 2006 to June 2015

Provide prompt and effectual customer service through emails, personal interaction, and conference calls by keeping customers informed of the status of orders and expediently resolving any inquiries and concerns.

Plan job requirements to support customer distribution objectives through MRP system.

Monitor production order schedules and expedite deliveries per customer requests.

Open and maintain all sales orders using MRP system (including change notices).

Coordinate projects, prepare, and disseminate information to customers and company personnel, on a daily basis.

Review cost of completed jobs, providing information from cost reviews to others within the organization.

Maintain files, quote logs, records, and various reports, including production estimates and customer quotes, for the Customer Service Department.

Rolled Products Lead (Veridiam Inc.) January, 1997 to March 2006

Placed as Lead Employee of the Rolled Products department to ensure that all manufactured parts are to the highest standards and qualities.

Provide insight to other employees and supervisors in regards to systemic standard operating procedures (SOP’s)

Become an expert in various systems and equipment used by the company to learn and develop new, more effective SOP’s.

Assume extracurricular responsibilities assigned by supervisory and management personnel to aid in the fulfillment and completion of all responsibilities.

Provide a bridge for collaborative communication between leadership and general manufacture employees

Raytheon Aerospace November, 1995 to October, 1996 Structural Mechanic November, 1995 to October, 1996

Modification and inspection of aircraft components and sub-components.

Maintain and handle tools and equipment used for production procedures.

Familiarization with various gauges and measuring equipment required for strict tolerance requirements.

United States Navy 1985 to 1996

Aviation Structural Mechanic 1985 to 1996

Inspected and supervised maintenance, trouble-shooting, and repair of aircraft. Specifically, airframe and structural components and surfaces, hydraulic systems, electrical systems, environmental control systems and related accessories aboard F-14 Tomcat military aircraft.



Contact this candidate