Post Job Free

Resume

Sign in

Project Manager, 9 year experience, IT/Mobile/Customer Service

Location:
Seattle, WA
Posted:
July 24, 2015

Contact this candidate

Resume:

Honi Harrison-Cheshire

*** **** ******* *** *****: +1-206-***-****

Seattle WA acqwuo@r.postjobfree.com

Technical Project Management, Business Analysis and Marketing Experienced professional with nine years corporate industry experience managing various sized technology projects from conception to closing. Skilled in developing and implementing feasible timelines and budgets, and can effectively use analytical skills and business acumen to manage key relationships. Able to define scope and goals of software projects in relation to the overall goals of the business. Strong communication skills. Able to deploy initiatives that contribute to operational excellence. Seeking to expand career internationally via E3 Visa. Areas of Expertise

● Relationship Management

● Marketing Strategy

● Strategic Planning/Analysis

● Requirements Analysis

● Agile Methodologies

● Microsoft Office Applications

● Content Management Systems

● Events Management

● Negotiation

● Risk Management

● Project Scheduling

● Leadership Skills

Professional Experience

YOUR DIGITAL FILE, Brisbane 2014 – 2015

Operations Manager

• Project requirements collation and relationship management of all internal stakeholders including CEO, CIO, Marketing and Development Departments.

• Developed interdepartmental policies and procedures for Sales Management, Human Resources, IT Change Control and Customer Service.

• Inducted all employees on all policies, procedures and internal CRM and Change Control protocol.

• Managed online content, marketing communications and developed Marketing Sales collateral.

• Designed, scripted and produced educational and sales YouTube Tutorials.

• Introduced audit-compliant change control and project documentation management.

• Managed customer service including technical support, live chat support and customer engagement reporting and introduced automated systems to facilitate global expansion. WOTIF.COM PTY LTD, Brisbane _ 2012 – 2013

IT Business Analyst

• Managed a remote team of four web developers in Philippines and team of seven iOS/ web developers in Bangkok.

• Facilitated the development and release iOS and Android Applications, all subsequent updates and mobile-compatible website and ecommerce experience.

• Managed local and remote stakeholder relationships and project negotiations.

• Project scheduling, projection, staffing and financial reporting for multiple simultaneous projects.

• Content and image assets management for iOS, Android and mobile-compatible platforms for multiple brands.

• Executed UAT and live demonstrations of software per iteration.

• Facilitated interdepartmental team-building exercises as a Social Committee representative. SPEEDWELL PTY LTD, Brisbane 2012 – 2012

IT Project Manager

• Execution of Domino's Australia & New Zealand FMCG weekly cross-platform promotional campaigns via iOS, Android, accessible website, corporate website and social media channels.

• Project scheduling, projection, staffing and financial reporting for multiple simultaneous projects.

• Managed software, web and mobile projects for Leo Pharma, NRMA Insurance, Griffith University, Ausco Modular and Home Fresh Organics.

• Digital assets management for iOS, Android and mobile-compatible platforms for multiple simultaneous projects.

• Executed client training upon project deployment and produced accompanying training documentation.

• Managed a team of five developers, two flash developers and two graphic designers. CREATOP AUSTRALIA PTY LTD, Brisbane 2009 -2011

Project Manager & Marketing

• Managed projects for Mack Trucks Australia, Disney Pixar, Brisbane Broncos, Amcor Packaging, The Australian Institute of Packaging, Royal Flying Doctors, Heritage Pacific, Alliancing Association Australasia, Coomera Waters Community and Scouts Queensland.

• Executed client training upon project deployment and produced accompanying training documentation.

• Generated and closed $128k of sales within an 8 month period.

• Generated annual Marketing Campaign schedule and KPIs per campaign.

• Deployed corporate website redevelopment and positioning relaunch campaign.

• Managed a team of four comprising of two programmers, one graphic designer and one marketing/ administration assistant.

• Launched Mack Trucks Australia social marketing campaign via Facebook, YouTube and Twitter. CREATOP AUSTRALIA PTY LTD, Brisbane 2007 -2009

Content Manager & Events Coordinator

• Content Management and raw HTML code on behalf of multiple clients.

• Identified specification requirements and proposal authoring for new and ongoing projects.

• Managed events and execution of national trade shows & exhibitions.

• Identified and executed promotional events at national trade shows & exhibition attendance.

• Facilitated event sponsorship & contra-partnerships to increase brand awareness.

• Produced marketing collateral and training documentation. WICKED CAMPERS, Brisbane 2006 – 2007

Marketing Manager

• Managed international advertising strategies and budget.

• Identified and reallocated $25k of under-performing advertising budget.

• Launched global expansion into New Zealand and United Kingdom.

• Designed and introduced new merchandising lines globally.

• Managed national and international network of stakeholders, partners and resellers.

• Managed events and execution of international and national trade shows & exhibitions.

• Analyzed marketing expenditures and ROI.

• Managed a team of four comprising of a graphic designer, an SEO professional and a technical writer/researcher and contractors.

Education & Training

Bachelor of Business, Advertising, Queensland University of Technology, Australia. Bachelor of Arts/ Creative Industries, Media & Communications, Queensland University of Technology, Australia.

Awards & Distinctions

Emcee (volunteer) for Beyond Blue Charity Fundraiser, 2014. Producer and Director of Anywhere Theatre Festival, 2013 and 2014. Emcee (volunteer) for Breast Cancer Foundation Fundraiser, 2013. Vice-Chairperson of Chartered Institute of Transport & Logistics, 2009. Winner of Miss Charity for Lions Medical Research Foundation, 2002.



Contact this candidate