Anastasia Burman

403-***-**** - acqwp3@r.postjobfree.com

Summary

I am an energetic organized and professional individual with over 10 years’ experience; in a vast number of administrative, customer service, sales, and event planning/fund raising roles. I am seeking long-term employment with a company that believes in individual and team growth and success. Highlights

Advanced customer service skills

Dedicated team player, self-starter and a results- oriented individual

Strong communication and conflict resolution

skills

Organize, chair, distribute minutes and follow up on action items for miscellaneous meetings

Excellent time management abilities

Research, prepare and edit monthly

communications

Tracking and reporting of daily, weekly and

monthly statistics

Basic knowledge and training in Leadership,

Coaching, and Human Resources

Sales experience (including pricing)

Quickly adapts to different technologies and

computer programs.

Accomplishments

While employed at Scotiabank I was responsible for organizing team building events, Winter Festivities, as well as annual Barbeques and picnics. I successfully organized the United Way campaign for Scotiabank Calgary and Area for 4 years, including the development of a system to record details and steps of program success. I also developed and implemented annual events such as: Career Fairs, Health and Wellness Fairs, Food Fairs, and a fundraising family market.

From 2004 to 2008 I volunteered as one of the Directors on the Scotiabankers Association that was responsible for the organization of all quarterly dinner meetings, Yearly Winter Celebration and the Annual United Way Silent Auction.

Experience

Dryco Building Supplies May 2014 to September 2014 Branch Accountant

Acted as the office manager and administrative assistant

Basic duties included: basic accounts payable tasks; cheque running for both stock and overhead invoices; matching all received stock with packing slips and invoices and confirming all pricing. KPMG April 2012 to April 2014

Audit Administrator

Supported up to 7 Partners, Senior Managers and Managers in both the Audit and Tax departments.

Prepared reports, bids, presentations, contracts and billings for various clients.

Worked on KPMG's Integrated Business Service, (IBS), program which is SAP based.

Spent many hours cross-referencing information between different programs and; areas to ensure all client information was up to date in the IBS system.

Anastasia Burman

403-***-**** - acqwp3@r.postjobfree.com

Bank of Montreal BMO June 2008 to April 2012

Cash Management Specialist

Completed workflow and product needs analysis for clients and prospects by developing unique solutions for their current and future cash management needs.

Reviewed pricing and sales contracts.

Bank of Nova Scotia February 2007 to June 2008

Global Banking Manager

Worked in a team environment as a Commercial Cash Management Product Sales Specialist.

Reviewed client's needs and developed solutions to assist them with their cash management needs. Responsible for client pricing, sales contracts and regular sales calls.

Completed workflow and product needs analysis for prospects to demonstrate what we could do to assist with their current and future needs.

Customer Service Officer / Sales Officer January 2005 to January 2007

Responsible for answer incoming calls for day-to-day retail banking needs.

Reviewed customer requests and assisted them with current and future financial needs by ensuring they had accurate information and the correct products. Participated on a specialized team that made outbound sales calls to existing Scotiabank customers for pre-approved credit products. Sr. Communication Officer / Communications Officer January 2001 to January 2005

Responsible for the communication of information to over 200 local staff members as well as to other national departments.

Ensured communications were detailed, accurate and prepared in various formats, including TV displays and banner reports, Internet, Newsletters and email that was delivered in a timely manner.

Chaired 5 cross-functional teams ensuring staff involvement by supplying guidance, administration and communication support for these teams.

Developed training and facilitated the internet based recognition program to new employees. Executive Assistant / Administration Officer January 1996 to January 2001

Reported directly to the Vice President of the Contact Centre and supported them and their direct reports (5-6 Managers). Completed all basic administrative tasks as requested. Prepared tracking, presented daily statistical information, booked travel, completed expense reports, variance reports and prepared high level presentations for all executives. Additional Employment prior to 1996

Office Manager, including payables and receivables (Caswan Environmental Services)

Executive Secretary, bookkeeping and variance reporting (Royal LePage Property Management)

Office Assistant and General Proposal Writer (Sprung Western Tent & Awning)

Shipper/receiver (IKO Industries).

Education

Project Management Certificate - Mount Royal University

Skillpath Seminars: Creative Conflict Resolution, Dealing with Difficult People, Assertive Communication Skills for Women, Coaching and Teambuilding Skills for Managers and Supervisors, How to Become a Better Communicator and Behavioral Interviewing Techniques

Franklin Covey Time Management

Business Administration Certificate - S.A.I.T.

Anastasia Burman

403-***-**** - acqwp3@r.postjobfree.com

References

Darren Joyce, Senior Vice President

Dryco Building Supplies

Cell: 604-***-****

Wanda Weaver, Regional Manager

Bank of Montreal

acqwp3@r.postjobfree.com

Don Beavis, Manager

Bank of Montreal

acqwp3@r.postjobfree.com

Glenda Laberge, Training and Facilitating Manager

Bank of Nova Scotia

acqwp3@r.postjobfree.com

Cell: 403-***-****

Carole McIntosh, Retired VP

Bank of Nova Scotia

Home: 403-***-****

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