Executive Administrative Assistant
Resume:
Don-Etta David
**** *. *********** ****, **** ***
Scottsdale, AZ 85260 Cell: 480-***-****
acqwd6@r.postjobfree.com
SKILLS/QUALIFICATIONS
Accountable, Confidential, Intelligent, Loyal, Professional
Self-Disciplined, Detail Oriented/Analytical
Proficient in Written &Verbal Communication
Exceptional Time Management/Organization
Microsoft Office Applications, Outlook, Excel, PowerPoint, Delphi
Travel Logistics/Scheduling/Calendar Management
Equipment and Supply Management
EXPERIENCE
October 2009 – January, 2015 – Stein Mart Scottsdale, AZ
Customer Service Supervisor: training and managing ten sales associates; responsible for processing of sales returns; managing on-line sales in order to fulfill product requests
March, 2003 to February 2008 The Lodge at Pebble Beach, Pebble Beach, CA
Executive Assistant to General Manager: assist in the operation of 171 room world-class resort, 150 employees, 12 departments. Liaison between General Manager and the Executive Committee; Coordinate AT&T Pro-Am, Concours d’Elegance, First Tee Open events; Provide Notary Service for guests, co-workers and local community.
Manage:
Telephone communication; staff, vendors, guests
Calendar; daily, monthly, yearly for management staff
Staff Meetings; daily, weekly, monthly
Confidential files, guest communications, inter-departmental and hotel capital projects
Maintain:
Extensive guest history files and VIP services
Records; executive committee, management team leader meetings
Office supplies; place orders, monitor inventory
Equipment operation; photo copier, USPS mail meter, personal computers
Prepare:
Confidential reports to hotel management and Senior Staff; transcribe, format,
edit text, data and graphics
Process:
Guest comment cards, guest letters of inquiry with follow-up to Hotel and Senior Staff
Travel expenses, track receipts, purchases; report to Accounting Department
Correspondence and inter-departmental telecommunications
Don-Etta David – page 2
June, 1998 to March 2003 The Lodge at Pebble Beach, Pebble Beach, CA
Administrative Assistant, Sales: assist national sales manager with long-term repeat business for Pebble Beach Resorts
Develop relationship with business clients and meeting planners
Process sales contracts, room block, program of events and golf confirmations for corporate groups
Manage group sales files, communication with conference services and inter-departmental on-site functions
Initiate deposit schedule with meeting planner and monitor for timely processing to Accounting Department
Other Career Highlights:
Executive Assistant to General Manager: Cottonwoods Resort- Stouffer Hotels & Resorts, Scottsdale, AZ
Municipal Court Supervisor/Front Office Manager: City of Eugene, City Municipality, Eugene, OR
Park Lead Worker - managed state of the art 20-acre recreational park, City of Eugene, OR
Campaign Manager - Lane County, Eugene, OR - for State Legislature candidates 1976, 1978 and the 1980 US Senatorial race
Achievements/Commuity Service
Employee of the Year, Administrative Assistant, Pebble Beach Resorts, Pebble Beach, CA
Employee of the Quarter, Executive Assistant, Stouffer Hotels & Resorts, Scottsdale, AZ
Employee of the Month, Eugene Municipal Court, Stein Mart, Inc.
Volunteer/Yavapai Regional Medical Center/East Campus, Prescott Valley, AZ
Volunteer/Mayo Clinic, Scottsdale, AZ
References:
Jayne Hankison
National Sales Manager
Pebble Beach Resorts/Pebble Beach, CA
Former Supervisor/Friend
acqwd6@r.postjobfree.com
Janine Chicourrat
Portola Plaza Hotel/Monterey, CA’
acqwd6@r.postjobfree.com
Cindy Hughes
Global Cynergies/Scottsdale, AZ
Longterm Friend
Jane Blacker
Realtor/Friend
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