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Customer Service Sales

Location:
Ottawa, ON, Canada
Salary:
15-17/hour
Posted:
July 23, 2015

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Resume:

Fabian Louison

**** ******* ****, **********, *******, K1T 2A7 M: 647-***-**** Email: acqwcm@r.postjobfree.com

PROFILE

A highly self-motivated, creative, result oriented and solution-focused individual. Ability to manage many competing priorities and perform well under pressure. Customer/client satisfaction; discipline and conflict resolution. Health and sanitation, operational procedures and safety standards compliance. Key Interest in Customer/client satisfaction and service excellence.

SUMMARY OF QUALIFICATIONS

George Charles Secondary School 1999-2004

Organizational Skills

Communication Skills

Accounts Payable

Accounts Receivable

Computer Literacy

Time Management Skills

Work as Team Player

Research Abilities

WORK EXPERIENCE

Papagina Foods, Scarborough, Ontario April: 2013-August 2014

Driver/warehouse help.

Prepare and verify orders, to ensure that all products are neatly, not damaged and have the right quantity of merchandise as ordered.

Inspect truck to ensure that it is fit and ready for the day's delivery.

Loading and offloading truck both to and from the warehouse and customer locations.

Making sure that the product gets to the customer in a timely manner.

Receiving payments from customers on behalf of the company.

Address any complain the customer have to the best of my ability and knowledge and if unable to refer customer to main office.

Cleaning warehouse after shift.

Take warehouse inventory on a weekly basis.

Fix and clean vehicle assigned to me after use.

NIKE CANADA, SCARBOROUGH, ON 2012

MATERIAL HANDLER

Shipping department

Sort customer clothing orders for Processing and Shipping.

Scan and load goods onto transporting trucks for delivery.

Incoming good and material receiving department.

Offload boxed products from trailer trucks.

Triage and separate goods based on urgency and specifications.

Carrying and storing items to respective spaces.

V.A.S. (Value Added Services) Department

Sort processed materials, before placing on skids.

Stage merchandise skids with R.F (Radio Frequency) gun before wrapping the boxes with protective plastic.

Transport goods to shipping department for delivery.

Picking

Distribute client orders to V.A.S. department for processing for customer satisfaction

ESTEE LAUDER, NORTH YORK, ON 2011-2012

MATERIAL HANDLER,

Use of RF (Radio Frequency) gun in sorting to stage.

5’s - sort, set in order, shine, standardize and sustain.

CHERRINGTON IMMIGRATION, NORTH YORK, ON 2011

ADMINISTRATIVE ASSISTANT

Conducted preliminary interviews with clients as research piece for the lawyer’s office.

Filing customer documentation for access or record keeping.

Filling out government applications for submission to the Immigration Refugee Board.

TRI-TEMP GLASS INC. SCARBOROUGH, ON 2011

MACHINE OPERATOR

Loaded and unloaded merchandise vehicles.

Managed assembly line glass machinery.

Operated glass oven equipment.

CASYAL SALES LTD. CASTRIES, ST LUCIA 2007-2010

SALES REPRESENTATIVE

Placed orders to restock merchandise and handled receiving of products.

Established customer credit lines and set up credit accounts with vendors.

Customer service.

Merchandised goods supplied to convenient stores.

Maintained records of promotions, sales and policies related to interactions and payments.

GALAXY SERVICE STATION, CASTRIES, ST LUCIA 2004-2007

CASHIER

Successfully handled high volume sales.

Managed all the credit card and cash transactions in department store environment.

Balanced cash drawer at close of shift.

Daily closed store properly and secured building.

Measured air pressure in tires.

Measured the level of oil in engines.

Filled Fuel tanks and LPG cylinders.

EDUCATION

WHMIS Training (Workplace Hazardous Materials Information System) 2011

George Charles Secondary School, Castries, St. Lucia 2004

Red Cross (Certified Member) 2004

Currently Holds a Driver’s License (Grade G)

COMPUTER SKILLS

Windows and Mac OS

Microsoft Office

E-mail technology

Adobe Acrobat X Pro

REFERENCES

Available upon request.



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