Robert Foster 312-***-**** Email: acqwas@r.postjobfree.com

OBJECTIVE:

To obtain a position that allows me to utilize my current skills to assist in advancing a business that offers a challenging opportunity. I am also eager to learn new skills and expand my current technical skills.

PROFESSIONAL EXPERIENCE

ECREDITMOD INCORPORATED Pompano Beach, FL

Ecreditmod is a established Credit organization specialized in credit processes, legal expertise, and guaranteed customer service that is unmatched. They provide customized personal attention to individual credit repair cases. Ultimately, they provide clients with renewed financial optimism and a valuable savings of time and money.

Contract Assignment - Iseries System Admin - Helpdesk 2014– 2015

Selected Accomplishments

Determine resources and managed Iseries hardware upgrades.

Managed job scheduling tools on all Iseries systems, perform additions, changes and deletions.

Expanded knowledge base of LPAR management and HMC experience.

Developed and managed criteria for user and system security.

Scheduled and coordinate hardware maintenance and repairs with business partner/IBM as required.

Managed user jobs and system messages.

Responsible for backup recovery and tape management for all Iseries.

Manage development and support of internal systems; including operating systems, hardware, software and peripherals.

Developed a strong Iseries technical support background.

Contribute to documentation and maintenance of all Iseries systems.

Monitor and respond to system hardware and software failures.

Installed system patches/ptfs when necessary.

Provide customer support via phone, email and ticketing system.

Performed DR testing as required.

Completed Sarbanes-Oxley (SOX) compliance for Iseries.

Respond to additional responsibilities as requested by management.

METHODE ELECTRONICS Chicago, IL

Methode Electronics is a leading developer of custom-engineered and application-specific products and solutions utilizing the latest technologies user interfaces, sensors, switches, power and data.

IS Data Center Lead / Iseries System Administrator

2007 – 2014

Selected Accomplishments

Reviewed project plans successfully to evaluate and acquire systems and software.

Assessed computing needs and system requirements with users, management, vendors and technicians.

Expanded knowledge base of LPAR management and HMC experience.

Developed and managed criteria for user and system security.

Managed IBM Iseries infrastructure and the daily functions of the Power Systems. Managed a 24 x 7 Help Desk and operations staff to meet the needs of a global company.

Managed user jobs and system messages.

Prioritized and executed tasks in a fast paced end - user environment.

Managed development and support of internal systems; including operating systems, hardware, software and peripherals.

Developed a strong Iseries technical support background.

Performed backup and restore processes.

Participated in the recent deployment of the HA - Mimix Replication product.

Installed system patches/ptfs when necessary.

Relocated and redeployed Iseries to locations in Kentucky and Singapore.

Rolled out and implemented Iron Mountain Offsite Tape Vaulting services nationally and internationally.

Completed Sarbanes-Oxley (SOX) compliance for Iseries.

DELUXE MEDIA SERVICES Vernon Hills, IL

Deluxe Entertainment Services Group Inc. is in the business of traditional and digital cinema post production services. Clients include major motion-picture groups such as 20th Century Fox and Universal Studios.

Contract Assignment - Iseries System Administrator - Helpdesk 2006 – 2007

Selected Accomplishments

Provided Application Change Control.

Assisted with equipment acceptance, testing, installation and relocation.

Administered and maintained SAP and Window user profiles.

Developed knowledge of Disaster Recovery/Buisness Continuity Industry.

Administered and maintained Iseries security while providing on-site support as needed for installation and troubleshooting at the system level.

Entered and routed GWI Support Tickets to appropriate support personnel.

Acquired knowledge for backup-restore methodologies.

Expanded my experience and technical knowledge in the operations of various Mid-Range computers.

Managed several Iseries located centrally and remotely.

Oversaw a 24 x 7 Help Desk to meet the needs of the company.

Demonstrated ability to learn quickly in a highly technical fast paced environment.

Learned LPAR management while acquiring HMC experience.

Monitored overall system performance and IPL systems as required.

MORTON SALT Chicago, IL

Morton Salt Inc. manufactures salt products and solutions for consumers, industrial and government customers nationwide.

Contract Assignment - Business Support Specialist /AS400 Helpdesk 2005 – 2006

Selected Accomplishments

Provided Application Change Control.

Executed and monitor Salt Group system processing as required by shift.

Managed several AS/400 - Iseries located centrally and remotely.

Entered and routed GWI Support Tickets for appropriate support personnel.

Performed 1st Level Application Support.

Maintained monitored and documented configurations of the AS400 - ISERIES communications. devices, controllers, data lines and peripherals as needed.

Executed IPL systems as required.

Monitored all printing and distribution of reports.

Administered and maintained Windows and Iseries user profiles.

Monitored EDI jobs as required.

Monitored overall system performance.

Earlier Professional Experience Acquired at Fannie May, SunGard Disaster Recovery and Aon Insurance in Various Roles: Supervisor, Iseries Administrator, Midrange Disaster Recovery Specialist and Shift Lead.

EDUCATION

Harold Washington College, Chicago, IL

Received Associates Arts Degree

Chicago State University, Chicago, IL

Area of Study - Business and Computers

Moraine Valley College, Palos Hills, IL

Area of Study - AS/400 Certification

DePaul University, Chicago, IL

Area of Study – Certification Online Marketing

Experienced In These Software Applications

Infinium Aldon Rumba Lawson Track-IT

Robot Scheduler Robot Alert Iseries Access Taatools

Robot Save Robot Console CMS Mimix

REFERENCES: Excellent personal and professional references available.

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