Sales Professional

Seasoned Sales Manager with proven experience with optimal strategic and assessment organizational skills to effectively increase profitability by developing dynamic teams to fully utilize and improve bottom line sales.

Bringing 20 + years successful sales with skilled proficiency and accuracy in the following areas:

Multi-Project Management ● Financial Management Reporting ● Budget Tracking ● Scheduling

Program Development ● Database Management ● Microsoft Professional Suite ● Issue Resolution

Event and Presentation Coordination ● Scanning and Digitizing

Education

Fayetteville State University

Bachelor of Science 1991

Fayetteville, N.C.

Career Experience

TRUGREEN

Field Sales Supervisor

Morrisville, NC

12/13 to present

Perform sales representative and sales management duties as assigned under the direction of experienced sales & general management personnel.

Meet or exceed assigned Sales Representative Rotation sales goals.

Assist in the sourcing of qualified sales representative

Conduct sales representative on-boarding and new hire training

Assist in evaluating sales quality, and develop procedures to minimize customer dissatisfaction

Creates sales plans and provides sales data and analysis reports to upper management.

TRUGREEN

Residential Sales Representative

Morrisville, NC

02/13 to 12/13

Performs inside sales or telemarketing from the branch office during training and then occasionally over the course of the cyclical selling season based upon business needs and weather conditions.

Transitions to perform outside sales door-to-door requiring travel to residential areas by personal vehicle

Generates additional sales revenue by cross-selling and up-selling to current customers.

Compiles lists of potential customers for uses as sales leads based on information from direct mailing/advertisement, community activities and other resources.

Prepares and develops and effective sales pitch to build customer relationships, reinforce value-added services, and answer potential questions to overcome resistance and objections.

Quotes prices, negotiates with customers, and close the sale.

Multiband Corporation

Installer

Morrisville, NC

07/12 to 02/13

Responsible for delivering superior Video/Data/Phone installation

Provide quality customer service in the field to new customers

Preparing daily activity logs

Electronic Systems Protection, Inc.

Line Leader

Zebulon, NC

02/11 to 07/12

Enforce production

Cut and supply parts for the line

Inspect and repair boards

Train

ADT Security Service, Inc.

Residential Sales Representative

Morrisville, NC

10/08 to 04/09

Responsible for door to door sales & Marketing Strategies

Conduct cold calls

Mortgages and More

Customer Service Manager

Knightdale, NC

10/06 to 08/08

Managed a call center.

Oversee the daily activities such as pulling and distributing leads, calling customer and updating them on their loans.

Interviewing and assisting the CEO.

Staff Security

CEO

Raleigh, NC

11/04 to 10/06

Night club security.

Managed, trained, interviewed and hired.

Time Warner Cable

Field Collector

Raleigh, NC

11/02 to 11/04

Collected monies on overdue accounts and retrieved equipment used in the distribution of services while adhering to the cash and converted control policy.

Assisted customers with adjustments negotiated and managed payment schedules and kept bad debts at acceptable levels.

Prepared batch reports, equipment reports and daily account disposition reports for analysis of current accounts assigned to field collectors.

Time Warner Cable

Outside Sales Representative

Raleigh, NC

02/94 to 11/02

Responsible for door to door sales, disconnection of illegal services and changes to digital cable services, digital phone, and internet services in selected multi-family communities.

Provide quality customer service in the field to all current or prospective customers.

Completed daily/monthly reports, audits and material tools requisitions.

References upon request

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