EMMANUEL C. UKWU
acqvnx@r.postjobfree.com
Tel: 587-***-**** (Cell)
FIELD SERVICES TECHNICIAN
Experienced Radio/Telecommunications Engineer with over 8 years industry experience in Satellite telecommunications, ship to shore marine radio communications and Computer Engineering Technology. I am an enthusiastic, structured self-starter; attentive to details and technical accuracy, adaptable to new ideas and information. I enjoy my work and also work very well with other disciplines and cultures. Looking for my next career opportunity in your establishment to contribute my strong technical experience and excellent work ethics.
Algonquin College, Ottawa, ON. Three year Diploma, Computer Engineering Technology
Cayotech Corporation, Ottawa, ON. Diploma, Total Quality Assurance
University of Ife, Ile Ife; Nigeria. Bachelor of Science (B.Sc.) Electronics.
(verified as Canadian equivalent in Ontario)
Class CZ Driver’s License – Clean Abstract
CSTS, OSSA, WHMIS, Security Guard License, H2S Alive and First Aid/CPR
Oilfield Training:
Driller’s School by SEDCO FOREX Schlumberger’s Driller school
Class CZ Driver’s License – Clean Abstract
H2S Alive, OSSA, CSTS and First Aid, CPR
Diversity in the work place
Confined Space
Core Skills / Competencies Include:
Installation, Configuration of Computers, peripheral equipment and software
Client / Server Technology, TCP/IP, SNA, Token Ring, OSI.
Phone Support
PLD hardware programming.
Computer / Operating Systems:
HP, Dell, Vax, and IBM Personal Computers and compatibles.
DOS, Windows 95/98/ME/2000/XP/Vista/2007/Windows 7
RELATED CAREER EXPERIENCE
Computer System Analyst, Shell Albion, Fort McMurray 2014 June – March 2015
Hardware imaging
Trouble shooting down to component level
Hardware/Software installation
Remote access to staff computers and maintenance
Instructor on Micro Soft office suite (client services)
On call services as when needed.
Inspected and tested electronic equipment and assemblies; Adjusted, aligned and replaced electronic equipment and assemblies
Support Worker
Christian Horizons, Ottawa. 2009-2012
Tutored the staff on computer applications.
Handled work place presentations and video conferencing.
Administrative officer who won recognition for my organizational role.
System Resolution Expert and Call center operation. 2006-2009
Dell Computers Inc., Ottawa.
Provided on-going, on-the-floor support and development of agents' technical knowledge with focus on improving quality and service levels
Provided second-level technical support on basic operation or maintenance of personal computers and/or peripherals using documented procedures and available tools and handled escalations.
Installed, maintained and repaired electronic equipment; Inspected and tested electronic equipment and assemblies; Adjusted, aligned, replaced or repaired electronic equipment and assemblies; Complete work orders, test and maintenance reports
Instructor 2003
Algonquin College, Woodroffe campus, Nepean
Taught Computer Applications, Logic circuits, Chemistry and College Success Skills
Senior Quality Assurance Analyst (1998 – 2001)
Department of National Defense (DND), Ottawa
Prepared Audit Checklists and prepared DND for ISO 9001 certification.
Conducted various audits and wrote audit reports, resulting in follow up procedures.
Radio and Satellite Communications; Harris Corporation of America, Melbourne, Florida
Ship to shore radio maintenance and antenna matching (H.F;, V.H.F.)
Line of sight micro wave alignment and maintenance (links between telephone exchanges)
References available upon request