Rita Victoria Laham

*** *. ***** ****, ******* Kansas 67212

Email - acqvf8@r.postjobfree.com

316-***-****

Professional Experience: Aerospace Assembly/Certified Sealer and willing to learn new projects and a fast learner.

Center Industries Corporation, Wichita Ks Sealer Assembler October 2013 to Present

Successfully performing; Assembly Sealing, Post Assembly Sealing, Smoothing and Fairing, Window Silicone Seal Molding and aero smoothing on the 737 window belt panels. Center Industries contracts for Spirit Aerospace

Newell Rubbermaid Winfield, Ks Assembler April 2013 to October 2013

Following instructions to assemble products coming out of hot mold machines, cut, assemble, package and distribute on time. Products must be cut correctly using an exacto knife and power tools, sized and matched. I work in a 130 degree heat and do my best to drink plenty of water and exercise to keep myself going. The work is extremely hard and I give it my all to get it done correctly and in a timely manner. Protective clothing is worn at all times to prevent burns and cuts from happening.. (12 hour nights, 3rd shift)

Anomaly Squared, Wichita, KS Customer Service Representative August 2012 to January 2013

Customer Service is provided in a professional business environment using outbound, inbound, e-bound, chat, email, and mail capabilities. Assisting Credit Managers, Loan Officers, Agents, Marketing Managers, and Executives with communication and prospecting by identifying customer interest and needs.

Convergys, Wichita, KS Customer Service Representative April 2012 to August 2012

Customer Service Representative, Interface with customers via inbound calls or the Internet for the purpose of resolving routine problems with products or services. Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Meet customer requirements through first contact resolution.

Med4home /Lincare Customer Service Representative December 2010 to April 2012

Kansas City, MO

Pharmaceutical Licensed Technician

Responsibilities: Taking incoming calls for patients, walking them through their blood test using In Ratio and CuaguChek devices. Taking new supply orders, speaking with other Lincare offices on retraining, billing and speaking with doctors and nurses.

RELS Valuation Customer Service and Data Verification March 2004 to July 2009

Bloomington, MN

Data Verification. Responsible for Order Creation, Customer Service and Data Verification of mortgages and Home values. Duties include: Opening Faxes, communicating with Mortgage Companies and Appraisers, Processing orders, searching the web for comparable home values.

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