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Customer Service Representative

Location:
Clackamas, OR
Salary:
14.00
Posted:
July 23, 2015

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Resume:

Eliica Habeger

acqv8f@r.postjobfree.com

503-***-****

Summary

Enthusiastic Medical Assistant with twenty years experience in customer service, and a strong work ethic; Capable of working independently or with a team, and able to work efficiently under pressure.

Qualifications

Clinical Administrative General

Injections/Phlebotomy Filing/Indexing Medisoft

EKG/Emergency Procedures Insurance MS Office Word/Excel

Vitals/Charting CPT/ICD9 Medical Law/Ethics

Urinalysis Reception/Phones Patient Communication

Minor Surgical Assisting Scheduling Medical Terminology

Insurance Billing Medical/Life Insurance

Facets

Education

Everest Institute, Tigard OR Graduation 4/2011

Medical Assistant Diploma

Experience

Volunteer Construction Quick Builds traveling 09/2012 -current

Responsible for on-site injuries i.e., broken bones, sprained finger's /wrist

Dispenses pain relieving medication (Tylenol, ibuprofen)

Refers injured to urgent care or if life threatening call 911

Moda Health, Milwaukie Or 12/2012-04/2015

Medical Customer Service

Accurate insurance verification and benefit quotes over the phone,

Assisting doctors and clients with claims processing questions

Explaining to new and potential clients about the different insurance plans available both over the phone and in person

Exam One, Beaverton OR 09/2011-11/2011

Examiner

Participated in Wellness events

Recorded accurate vitals for each patient in a professional and confidential manner

Performed Lipid/Glucose screenings

Pheasant Pointe, Molalla OR 03/2011-04/2011

Medical Assisting Externship- 160 hours

Greeted residents in a friendly welcoming demeanor and recorded weight vital signs and updated charts

Scheduled appointments filing reception

Assisted residents and activities director; worked as part of a team to ensure that the busy office schedule was on time.

Additional Employment Continues – page 2

Eliica Habeger

acqv8f@r.postjobfree.com

503-***-****

Experience - Continued

Netflix, Hillsboro OR 07/2010-08/2010

Customer Service Representative

Provided exceptional customer service by prompt order processing to build customer loyalty

Provided effective and timely resolution of a range of customer inquiries

Strike a positive and cooperative tone with both customers and coworkers

Bear Creek Corporation, Medford OR 11/2006-03/2010

Customer Service Representative

Handled a high influx of inbound calls within a dynamic call center environment

Processed orders over the phone accurately; Processed payments and tracked orders

Responded to customer inquiries and requests and resolved issues efficiently and professionally

Exercised strong interpersonal communication skills with customers and department personnel

Accepted assignments with an open, cooperative, positive and team-oriented attitude

Certifications

CPR 01/13/2011

OSHA 07/21/2010

HIPAA 07/21/2010



Contact this candidate