Eliica Habeger
acqv8f@r.postjobfree.com
Summary
Enthusiastic Medical Assistant with twenty years experience in customer service, and a strong work ethic; Capable of working independently or with a team, and able to work efficiently under pressure.
Qualifications
Clinical Administrative General
Injections/Phlebotomy Filing/Indexing Medisoft
EKG/Emergency Procedures Insurance MS Office Word/Excel
Vitals/Charting CPT/ICD9 Medical Law/Ethics
Urinalysis Reception/Phones Patient Communication
Minor Surgical Assisting Scheduling Medical Terminology
Insurance Billing Medical/Life Insurance
Facets
Education
Everest Institute, Tigard OR Graduation 4/2011
Medical Assistant Diploma
Experience
Volunteer Construction Quick Builds traveling 09/2012 -current
Responsible for on-site injuries i.e., broken bones, sprained finger's /wrist
Dispenses pain relieving medication (Tylenol, ibuprofen)
Refers injured to urgent care or if life threatening call 911
Moda Health, Milwaukie Or 12/2012-04/2015
Medical Customer Service
Accurate insurance verification and benefit quotes over the phone,
Assisting doctors and clients with claims processing questions
Explaining to new and potential clients about the different insurance plans available both over the phone and in person
Exam One, Beaverton OR 09/2011-11/2011
Examiner
Participated in Wellness events
Recorded accurate vitals for each patient in a professional and confidential manner
Performed Lipid/Glucose screenings
Pheasant Pointe, Molalla OR 03/2011-04/2011
Medical Assisting Externship- 160 hours
Greeted residents in a friendly welcoming demeanor and recorded weight vital signs and updated charts
Scheduled appointments filing reception
Assisted residents and activities director; worked as part of a team to ensure that the busy office schedule was on time.
Additional Employment Continues – page 2
Eliica Habeger
acqv8f@r.postjobfree.com
Experience - Continued
Netflix, Hillsboro OR 07/2010-08/2010
Customer Service Representative
Provided exceptional customer service by prompt order processing to build customer loyalty
Provided effective and timely resolution of a range of customer inquiries
Strike a positive and cooperative tone with both customers and coworkers
Bear Creek Corporation, Medford OR 11/2006-03/2010
Customer Service Representative
Handled a high influx of inbound calls within a dynamic call center environment
Processed orders over the phone accurately; Processed payments and tracked orders
Responded to customer inquiries and requests and resolved issues efficiently and professionally
Exercised strong interpersonal communication skills with customers and department personnel
Accepted assignments with an open, cooperative, positive and team-oriented attitude
Certifications
CPR 01/13/2011
OSHA 07/21/2010
HIPAA 07/21/2010