RICHARD ORTIZ
West Palm Beach, FL
Email: acqv7z@r.postjobfree.com
Cell No. 561-***-****
SUMMARY:
Detail-oriented and highly articulate professional manager, directing operations and activities within production area. Superior organizational skills, leadership and thorough knowledge regarding many aspects of the production process. Consistently achieve organization goals (cost-savings, product quality, labor efficiency, timely delivery and safety).
Professional Skills
30 plus years of experience in direct mail
25 plus years of managerial experience
Additional languages:
Fluent in Spanish
Software:
Proficient in Postal One
Proficient in Microsoft Word
Proficient in Microsoft Excel
EXPERIENCE:
Production Manager: 01/2005 – 12/2014 Automated Direct Mail, Rivera Beach, FL
Sole point of contact with USPS.
Responsible for all mail operations.
Managed staff of 40 employees, interviewed personnel.
Overlooked shipping and receiving of all materials.
Production Manager: 10/1998 – 08/04 Saint John’s Associates, Bronx, NY
Supervised a staff of 60 employees.
Handled customer service issues.
Managed and organized all temporary staff.
Plant load, BMU, drop and regular drops.
Handled Custom Mail: 2, 3 or 4 way match.
Responsible for sorting area.
Coordinated shipping and receiving of FedEx, UPS and DHL.
Assistant Production Manager, EMO: 03/95 – 09/98 Bank of New York, Secaucus, NJ
Supervised a staff of 40 employees
Handled mail volume of over 2 million pieces
Initiated a quality control on all mail dates, postage rates and inserts
Personnel training on company procedures, timesheets and work coordination.
Supervised operations of: Admark, Aim Bell & Howell and Master Mailer.
Mailroom Coordinator: 10/81 – 02/95 Donaldson, Lufkin, Jenrette, New York, NY
Supervised a staff of 25 employees.
Personnel staffing, training and evaluations.
Overview service contract renewals, customer service, invoicing, billing, and inventory.
Analyzed postage reports for the accounting department.
REFERNCES:
1.Jim Rich: acqv7z@r.postjobfree.com Cell No. 772-***-****
2.David Reyes: acqv7z@r.postjobfree.com Cell No. 561-***-****
3.Connie Mitchell: Tel. No. 561-***-****
4.Gino Detrick: acqv7z@r.postjobfree.com Tel. No. 561-***-****