UPENDRA GUPTA

516-***-**** (C) 516-***-**** (H)

acqv3s@r.postjobfree.com

* ****** ****, **********, ** 11801

SR. MANAGER APPLICATION DEVELOPMENT / ORACLE FINANCIALS

STRATEGIC THINKER ~ SOLUTIONS-DRIVEN

Top-producing Development/Delivery Manager with over 16 years of hands on experience providing process improvement, implementation, test plan development and execution for ERP applications (Oracle and PeopleSoft Financial systems). Recognized for forward thinking problem identification, research, analysis and resolution. Productive in both team-based and self-managed projects in a wide range of industries, easily adaptable to various cultures and business practices. Have shown a proven track record of success in both leadership and achieving strategic initiatives by providing professional services in both an individual and a team environment. Believe in not only fostering but maintaining relationships with existing business users while also actively searching our new challenges and opportunities for growth via providing next level of efficiency in the current systems.

Portfolio of measurable career accomplishments:

BackOffice consolidations (Ajilon, LHH, PuertoRico, Entegee etc.)

Efficient cash applications enhancements

Upgrade on current Application releases

MSP implementations

Interfaces Internal across Applications (Customers, Invoices, Vendors, and Vouchers etc.)

Sales Tax engine specific to staffing business

Back-office consolidation

Invoice - Email processing

Billing cycle (EFT/Electronic/Self-Serve/Credit Card)

contributes to an increase in cash application from 15% to 57% on a monthly basis,

Third Party integration (Concur Expense, AMEX, BOA – Vendor Payment, Catalyst – Vendor setup for Electronic transfer, First Advantage – Rebill Drug & background screen etc.)

Multiple awards and recognitions for professional excellence, including Certificate of Recognition for efforts in Oracle 11i upgrade and dedication to Credit Services department, Certificate of Recognition for leadership and team skills on project CARE. Fully abreast of the latest tools, techniques, technologies, methods and processes/functions to deliver highly efficient services. Measure and evaluate progress of initiatives against established operational goals/plans. Assist to create processes and standard operating procedures that meet corporate, IT & Information Security objectives while staying within budget. Guided employees and responsible for performance management administration. Assist as communications coordinator for projects that crosses multiple departments within Information Technology to successful deployment. Worked as IT liaison for Global projects where Local IT assistance was required.

CORE COMPETENCIES

t Team management tBusiness Liaison t Process Analysis & Redesign t Requirements Gathering

t Business Training t IT life cycle t Financial Audit t MSP business t Strategic thinking

t Documentation t Project Management t Impact & Root Cause Analysis t Time management

t Project Schedule & Milestones Tracking t Testing & Migration

IT EXPERTISE

Oracle Financials (10.7, 11.5.8, 11.5.10, R12) – GL, AP, FA, AR, ACM t SQL t PL/SQL t MS Project

t Visio t Word t Excel/VBA t PowerPoint t SQL Toad

t PeopleSoft Financial t Hyperion overview t Cognos overview

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EXPERIENCES AND ACHIEVEMENTS

Adecco, 2000 – Current

The Adecco Group, based in Zurich, Switzerland, is the world’s leading provider of HR solutions. With more than 33,000 FTE employees and a network of over 5,500 branches, in over 60 countries around the world, Adecco Group offers a wide variety of services, connecting over 700,000 associates with more than 100,000 clients every day. The services offered fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. Adecco Staffing US is the nation’s leading provider of recruitment and workforce solutions and the pre-eminent workforce management partner for Fortune 500 companies.

Sr. Manager Apps Development (Financial Systems) - North America 2012– Present

Challenge: Strategic alignment between business and IM. Promote and provide expert level consultative expertise as a Subject Matter Expert within all aspects of Oracle Financials functional area. Simultaneously, required to guide and assist Program/Project and Department Managers on matters of impact analysis, detailed functional requirement documentation, and business acceptance testing.

Action: Combine business knowledge and understanding of client’s crucial needs with in-depth software functional expertise to automate, optimize and improve the efficiency of formulation of business cases and their prioritization. Strategically align business objectives with IT/Oracle solutions: Assist to capture, gather and analyse, meticulously document such objectives to convert into IM/high-level requirement documents. Provide leadership and strategic direction to resources.

Result:

Meeting business need as per Global IM strategic initiatives

Facilitate Business operations transition smoothly

Orchestrated and led effective deployment of new and modified solutions and services to the Business Customer / Business Process Owner.

Proactively contributed to all team efforts, adhering to all set milestones, ensuring project completions and quality of product and result.

Manager Apps Development (Financial Systems) 2009 –2012

Challenge: Charged with establishing clear channels of communications between the end users and IT teams to facilitate requirement gathering and analysis, process documentation, functional specifications creation. Task with directing and coordinating multiple project teams implementing technology strategy and successfully completing multiple large-scale and complex project within triple constraints of delivering on time, within the budget and scope of objectives.

Action: Handled Project Plan, Scope, Cost, Time and Quality management from conceptualization through completion. Tracked schedule and milestones/achievements through collaborative diverse group meetings/project go live communication. Identified and resolved internal and field Oracle Financials issues related to in the areas of GL, AP, FA and AR. Managed projects for organizations which analyzed and upgraded internal systems/procedures to facilitate a more cost productive environment.

Result:

Streamlined the entire documentation process resulting in improved structure and increased transparency.

Managed team of people both internally (On-site) and externally (Off-Shore) at the office from implementations to project completion, including team performance, adherence to goals, company objectives, etc.

Project execution as per project plan, within budget and provided timeline

Business co-ordination and team guidance

Assist team to follow best available Oracle Applications practice

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Techno Functional Analyst 2005 – 2008

Challenge: Spearheaded Oracle 11i upgrade, which involved requirement analysis, user acceptance testing and approving the changes for migration.

Action: Served as Key Communications Liaison between Credit & Collections / AR and the Oracle Financials Team to present recommendations for improved system operations based on constant research and evaluation of existing solutions. Direct team members in creating efficient job and batch processing that enhanced system performance.

Result:

Prepared internal documentation through written procedures and forms to be used both internally and externally for their business lines, as well as assisted in completing and passing a Surban-Oxely audit.

Achieved Cash Application increase from 15% to 57% on monthly basis.

Earned Certificate of Recognition for Oracle 11i upgrade performance and dedication to Credit Services Department.

Programmed in Excel VBA to automate data entry from Excel to Oracle Financials form resulting in improved operational efficiency.

Sr. System Analyst 2002 – 2004

Scope of responsibility was diverse and versatile and included: coordinating directing of developers and project managers to ensure timely implementation of user requirements, design and implementation of weekly Oracle to Time Entry Statistics report. Pioneered cost center setup in Oracle with finance department.

Result:

Project CARE (Cash Application and Receivable Enhancement): Initiated efforts in identifying and addressing system problems faced by each department and ways to improve business process. Analyzed and resolved Oracle billing problems and suggested solution improvements. Wrote test scripts, tested all billing enhancement and approved each enhancement to be moved to production.

Awarded top production Certificate in recognition of leadership and team mentoring skills.

System Analyst 1998 – 2001

Oracle Financial application implementation – Involved with business about requirement gathering that could be translated into new systems. Main focus to get new system established with all possible efficiency and processes/functions could be leveraged as per need.

Result:

Successful project implementation for all finance modules that includes Billing, Cash Application, Accounts payable, Fixed Assets, General Ledger

Integration with front office for customers, Address, contacts etc.

Billing processes as per staffing business need

Various new reports and screens

Interface for billing, customers, vendors, vouchers etc.

Previous employment July, 1996 – June, 1998

LTITL – Worked as Software engineer. Learned about 2 and 3 tiers concept and worked on various project specific assignment to web based technologies for different clients.

Integrand Systems – Worked as Software engineer. As a developer, worked on Power Builder/ Oracle technologies for Mutual fund related projects.

Syntel – Worked as trainee on Y2K assignments.

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Scope of completed projects

AP Withholding – Compliance specific requirement to satisfy business needs. Companies that pay third parties, that are not employees, need to have the supplier/vendor fill out a form that certifies if they are a California resident and if they are, (or not), doing business in California.

BackOffice Integration – Project aimed to satisfy the need for all the Adecco subsidiary/Licensee/Franchise business to part of existing applications. Ajilon CC, LHH, Entegee and Puerto Rico line of business are brought into both Oracle and PeopleSoft financial systems. Various worked done that satisfied the need for both Source/Target systems.

Equifax Credit Service integration – Provided system solution between Adecco US General Staffing (Oracle Financials) and Equifax QTC for credit services which include credit limits, credit scoring, credit monitoring and decision making capabilities.

AR Over-application – Project purpose to provide functionality for AR business users to perform Cash application efficiently. It helped following Cost Avoidance and Efficiency Improvements: Reducing “cash on account” (COA) will decrease manual intervention required to reconcile COA:

Increase visibility of over payments at transactional level will expedite issue resolution and processing of adjustments.

Improve accuracy of branch reporting – Currently COA sits on the balance sheet and is allocated to branches based on a percentage. It will allow for the over payments to sit on respective branch cost centers.

Improve aging statistics – Aging for COA is at the receipt level and ages based on receipt date. If over payments are properly allocated to individual transactions, the over payment will reflect in proper bucket based on transaction date.

Timesheet Image with Invoices - Create an image of the Timesheets and attach them to the Email (PDF) and Paper invoices. This project helped business by reducing:

Manual effort to manually image and send soft copies of timesheets to the customers with their invoices

DSO by decreasing time to deliver invoices to customers

DSO by providing timesheet information to allow faster pay

AP Early Pay Discount – Aimed at creating a custom functionality in Payables to take prompt pay discount as soon as the corresponding/underlying AR Invoice was paid and applied in full. Managed full life cycle, prepared requirement document, coordinated with multiple business group - AR, AP and GL for BAT

FA Bonus Depreciation Implementation - This project was initiated to apply Oracle Bonus depreciation patch to take advantage of the legislation that Congress passed that contains opportunities for businesses to secure tax deductions for fixed asset purchases. Scope of the project included creating a new Tax Book. Managed full life cycle, successfully completed the project on a tight schedule and budget.

Varicent Commissions Project – This project was initiated to implement Varicent Sales Performance Management, a third party tool to manage and deliver variable compensation program across North America for Recruiters and Salesperson. Gathered and documented requirements and coordinated testing across multiple Business groups – GL, AP, AR and Varicent IT. Managed go-live and functional setup in Oracle Financials

Managed Service Provider (MSP) Project – Aimed at automating customer billing from the 3rd party tool by leveraging Oracle Financials Billing and Tax engine. Gathered and documented all AR related requirements: Billing and Cash Application, AP and GL, managed System Integration Testing and Business Acceptance Testing. Current system integrated with FieldGlass and Beeline.

Oracle Financials CU2 patch upgrade - Rapidly assessed business requirements, coordinated planning, assessment of patch impact on Oracle Financials modules (GL, AP, AR and FA), identified custom program impact, and created functional documentation system. Led system test /UAT and managed the go live.

Paper/ Email Invoice Rewrite - Feature enhancement project aimed to improve invoice readability for the customer by implementing XML Publisher. Directed geographically dispersed diverse teams (IT, AR Billing, Operations, and Collections). Added product value through implementing switch from French to the English language and flexibility to email invoices to multiple recipients.

AP Imaging and Workflow (SourceNet) - AP Imaging and workflow project was initiated to integrate invoices via third party tool “SourceNet” into AP. Prepared requirement document and coordinated with AP & SourceNet for testing and implementation

Managed multiple Back Office Consolidations to Oracle Financials

Ajilon FOL

Ajilon CC

Lee Hecht Harrison (LHH)

DBM group

MPS group

Garnishment EFT Payment Projects. Liaised with AP department, the State Garnishment Agency and Bank to implement child support payments electronically.

Education

Master of Business Administration, Major: Finance, Hofstra University, Long Island, NY

Master of Computer Applications, Major: Information Technology, DAVV, Indore, India, 1996

Bachelor of Science, (U.S. Equivalent), Major: Mathematics Science - Vikram University, Ujjain, India, 1993

Training and Professional Development

Committed to lifelong learning and improvement through completion of multiple professional courses and seminars, including:

High Performance Leadership program, Chicago Booth

How to communicate with Diplomacy and Tact, Dale Carnegie

Preparing for Leadership: What it takes to take the lead, American Management Association

11i Payables Fundamentals, Oracle Education

11i Account Receivables Fundamentals, Oracle Education

11i Asset Management Fundamentals, Oracle Education

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