Carolyn M. Martin

**** ** **** **** **** Lauderdale, Florida 33312

Mobile: 305-***-****

E-mail: acqv2a@r.postjobfree.com

Profile

Focused, dependable, and energetic professional with a diversified work and educational background in health information management/information technology and computer systems operations for the healthcare industry. Hard working and dedicated, always going above and beyond what is expected. Excellent oral and written communication skills. Highly adaptable, always presents a positive attitude in difficult situations, and a strong team player. Desire a challenging position of responsibility in that will utilize, while incorporating a commitment to excellence and remuneration based performance.

Skills & Certifications

Federal & State HIPAA and JCAHO Regulations

Working knowledge of CPT and ICD-9 coding

ADT (Admission Discharge Transfer) Files

Appropriate Access Monitor

MEDITECH System

Hcare/Portal System

Microsoft Office

Health Care Management Certification

Medical Information Systems

Privacy Official

Conducted facility-wide JCAHO education on Health Information and HIPAA privacy and Security

Summary of Qualifications

Proven oral and written communication skills; comfortable delivering presentations to large groups and training both technical and non-technical individuals in group settings as well as one-on-one. Ability to translate technical information and make it more easily understood by non-technical audiences. Has written user manuals, departmental policies and procedures and co authored disaster recovery plan.

Solid computer background involving installation, maintenance and troubleshooting of PC hardware, operating systems, LAN and WAN equipment, and numerous software applications.

Learn new systems and software readily.

Thorough knowledge and understanding of HIPAA privacy and security regulations.

Professional Experience

HCA East Florida Division, Aventura, FL 10/03 to Present

Physician Support Coordinator

Diagnose and resolve problems relating to clinical systems, patient financial services systems, and health information management systems.

Coordinate and provide all Physician and office staff training on all systems within the facility.

Developed custom menus, reports, interfaces and downloads.

Maintain a working knowledge of all aspects of health information management operations, including but not limited to servers and associated software applications, enabling versatility and flexibility, in dealing with system and user problems.

Coordinate clinical and health information management software upgrades, conversions, interfaces and customizations, as well as thoroughly testing software upgrades and modifications before changes are placed in production and monitors software after implementation to identify and correct problems.

Accountable for scheduling medicals records for installation of eScription, and conducting training on medical transcription system.

Conduct integrated testing of clinical software upgrades as they pertain to potential changes and issues for health information management solutions.

Maintain security of end users personal l information and/or any other information considered confidential.

Provide all medical installations and training to pc’s, ipad, and iphones for all current and newly credentialed physicians.

Carolyn M. Martin

Professional Experience continued...

Plantation General Hospital (HCA Facility), Plantation, FL 10/90 to 04/01

Senior Clinical Systems Analyst

Diagnose and resolve problems relating to clinical systems software.

Developed custom menus, reports and downloads.

Responsible for issuing new users security forms and passwords. Assigned users custom menus based on job descriptions.

Maintain a working knowledge of all aspects of Information Systems operations, including but not limited to PC’s and associated software applications, enabling versatility and flexibility, in dealing with system and user problems.

Coordinate clinical software upgrades, conversions, and customizations, as well as thoroughly testing software upgrades and modifications before changes are placed in production and monitors software after implementation to identify and correct problems.

Maintain security of patient records, financial and payroll information and/or any other information considered confidential.

Accountable for scheduling physicians and their office staff for installation of the Meditech system, and conducting training on PCI and electronic signature.

Conduct nursing education programs and user training classes on various Meditech applications.

Ensure there is no misuse of electronic signatures and there is a high level of security maintained within the practices and compliance with the hospital security is maintained.

American Express, Plantation, FL 04/86 to 09/90

Data Analyst

Extensive experience with several credit accounts scheduling and billing interfaces

Use image processing software to convert paper records into computer-based patient records for access via Web View (Lan Vison) and secure intranet

Collaborate with staff to ensure customer accounts and documentation are complete, accurate, and protected.

Coordinated multiple office functions that focused on computerized electronic billing, reimbursements, collections, accounts payable/receivable, data management, and payment plans.

Shan

ds Teaching Hospital Gainesville, FL 12/83 to 12/86

Visitor Assistance

Assist patients and visitors throughout the hospital facility.

Answer various phone calls related to patient care and direct individuals to appropriate departments.

Managed updates and manuals.

Education

Education:

Buchholz High School

Gainesville, Florida

Graduated 1984

GED Diploma

Sante Fe Community College Voc Tech.

(Apart of high school curriculum)

Graduated 1984

Sheridan Vocational Technical Center

Hollywood, Florida

Graduation 2003/Cosmetologist License

Continuing Professional Enrichment

Have attended lectures, seminars, workshops and conventions in computer technology, medical report production

and analysis, medical transcription, communications, office operations, product marketing, public relations,

psychology, and medical trends.

References Available upon Request

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