HASTINGS SHASHI KUMAR, MBA (UK).

**/**, ********** ****** ****, Bangalore - 560042

Email: acqv01@r.postjobfree.com Phone: +91-991*******

WORK EXPERIENCE

Accenture, India Oct '14 -

Till date

Currently, working as a Sr. Software engineer across the Service

Delivery Lifecycle to analyze, design, build, test, implement and/or

maintain multiple system components and applications for Accenture and its

clients using SAP technologies, JAVA and ABAP.

Project: SHELL

Duration: Nov 2015 - July 2015

? Test script preparation according to test scope, scenarios, and what

object needs to be tested.

? Executed Unit Testing to ensure that each code component functions

accordingly after upgrade.

? carried out Comparison testing by executing test scripts in source and

target systems and followed by comparing, reviewing and verifying the

results.

? Performed Functional testing to ensure that a particular process

functions the same as prior to upgrade. Impacted programs, transactions

and reports were tested as identified by Panaya & Smartshift

? resolved many issues related GL, AR, AP, House bank and JV Accounting

during the course of the testing.

? Review, correct and upload scripts to SHELL central repository on

behalf of the team.

? Assist team members and share knowledge in all phases of testing.

? Raise SIR's, where required, for the FICO team.

? Liaise with onshore teams and colleagues from other SAP modules to

identify, isolate and resolve issues.

SAP FICO Skills.

Financial Accounting:

? Chart of Accounts, Fiscal Year Variant, Posting Period Variant, Company

Code Configuration, Business and Functional Areas, Sales and Use Tax,

Data migration (LSMW).

? General Ledger: Creation of G/L Masters, Cash Journals, Maintaining

Field Status Variant, Posting Keys configuration, Automatic Account

Determination, Inter company postings, Number range, Document Types and

Tolerance groups, Financial Statement Version

? Accounts Payable: House banks and accounts, Payment Program

Configuration, Bank statement processing, Paying company code data and

Vendor master data.

? Accounts Receivable: Payment terms, Interest Calculation, Reason Code,

Default Account Assignments, overall AR and Employee Tolerances, Credit

Management, Customer Master Records, Credit Management and Joint Venture

Accounting.

? New GL Accounting: Configuring New GL, ledgers, and Parallel

Accounting, Master data of New GL, integration with SD and MM.

Controlling:

? Controlling Area Definition, Activating Components/Control indicators,

Assigning Company code/number ranges to CO area and Operating Concern

Definition.

? Maintain the Versions for actual and planned postings

? Creation of Cost Centers and Definition of Cost Centre Hierarchy

? Creation of Activity types and Statistical key figures and Allocation,

Distribution and assessment of costs

? Creation of Primary and Secondary Cost Elements with appropriate Cost

Element Category, cost element and cost center accounting, and Internal

order, profit center accounting, Profitability Analysis, Distribution,

Assessments.

The Mayfair Hotel, London, UK Jan

'13 - Apr '14

I worked as a Financial Analyst in this 5 star hotel and in the group

hotels where SAP was implemented. I have project life cycle experience with

experience in configuration and testing of FICO modules. I was involved in

SAP GL accounting, Accounts payables and Accounts Receivables activities.

The Falstaff Hotel, Canterbury, UK

Sept '11 - Sept' 12

I worked as a Duty Manager enforcing hotel procedures and act in

the absence of operations manager as the senior-most responsible person.

I act as the first point of contact for all guest related

issues/complaints/feedbacks.

I ensure guests receive high-quality accommodation and hospitality

while managing all departments including Accounting, front desk

operations, guest relations, Reservation management, Cashiering, IT and

management reporting, and Opera Hotel Edition software.

ORACLE, Bangalore, INDIA Feb '07 - Jul

'10 (3.5 Years)

I worked as a Credits and Collections (Accounts Receivables) Analyst with

leadership role. I handled a portfolio size of $30-50 million serving

about 80 American businesses. My responsibilities were team leading and

performance management, including:

? collecting on invoices of three Lines of Oracle's business for

the USA region

(This involves a follow-up mechanism, issue identification,

prioritization and issue resolution for effective workload

management

( Focus on short and long term plans and targets

( Working with Credits and Accounts Payable department to

resolve issues

? Achieving personal and team targets

(Oversee the work of collectors and help them meet their

targets

(Provide and implement suggestions to enhance performance

? Ensure that the team meets the required standard of quality and

productivity

? Ensure adherence to all necessary laws, policies and procedures

? Reduction of delinquencies and bad debt by following collection

timeline

? resolving disputes and handling escalations

(To Facilitate, resolve and remove obstacles

( Develop strategies to improve management of disputed

issues.

( Handle and resolve escalated collection calls

( Recommending unresolved disputed accounts to Legal team

? Training and mentoring new employees to enhance skill and

productivity

( System ID creation and application Access for new employees

( Impart process knowledge of the three lines of business.

( Groom them with customer service, email and communication

skills

? Clarify and answer process related queries

( Encourage them to resolve issues unaided and take higher

responsibilities

( Coach and develop them to meet targets as well as quality

standards

( Helping mentees to manage resources for better workload

management

( Providing performance feedbacks

( Nominating them for rewards and recognition

? Conduct weekly meetings and provide updates on new policies and

procedures.

? Won best analyst award twice and contests

( Regularly achieved targets which helped me to win many

contests

CONVERGYS, Bangalore, INDIA. Feb '05 - Feb

'07

I worked as Sr. Customer Care Officer for the Microsoft process. It

involved delivering excellent

Customer service coupled with technical support over the phone.

My responsibilities were:

? Delivering technical support for Windows XP

( Resolving MS Office and networking issues

( Handling escalations

( Providing process updates to teams

( Assisting new recruits in voice, accent and communication

TRANSWORKS, Bangalore, INDIA Sept '04 -

Jan '05

I worked as Process Associate for the Apple Inc. chat process.

My responsibilities were:

? Providing support for iMac G5 and Mac OS X

?Troubleshooting Mac applications like iLife, iWorks etc.

FAMILY BUSINESS

After college I took care of my family tea powder business. I was

involved in the process of planning, procurement, preparation and

sales of tea powder at our outlet and Cash flow Management.

EDUCATION

MBA from the University of Kent, UK (Sept 2011).

B.Sc., Computer Science (1st Class; St. Joseph's College, India,

1993).

NIIT (Honors' Diploma in Computer Systems Management; Distinction;

1992 - 1994)

ADDITIONAL INFORMATION

I was the MBA course representative at the Kent Business School

(KBS).

( Managing career and skills event and assisting the MBA Director

( Served and contributed on the school's Graduate Studies Committee,

learning and teaching committee and Student Staff Consultative

Committee

( Updating students on events, meetings, handling concerns and

complaints, providing feedback to lecturers and students, managing

consultancy events, leading group assignments, presentations on

employment skills for under graduates, playing host to guests of the

business school, doing campus tours on open days and for visiting

foreign students, volunteering at university societies and church

( Responding to queries of prospective students via email and in

person

( Lead the BBC airport project to do an economic impact study of a new

airport.

( Lead Cummins project to deliver Vision 20:20 through the means of

five sub projects: Customer Development; Market Development; Alignment

of Business Processes; Resourcing; Market Structure and Identifying

and delivering in new territories effectively.

( Member of Association of MBA's (AMBA) and IELTS of 7.5

Kent County Council (UK) Project: EK Services is a shared

organization. The staff employed by individual organization will be

located in one or many sites or work from home. Performance management

and staff development by their managers needs to be coordinated,

monitored and consistent across all disciplines. The project outcome

includes:

( A documented procedure for performance management, best practice

performance measures, communication techniques to keep staff informed

and motivated and recommendations for management training

( A documented procedure for managing remote and flexible working

staff

Contact this candidate