Maria Moreira

Wethersfield, CT H: 860-***-****

acquwy@r.postjobfree.com C: 860-***-****

summary

Results and detail oriented Benefits Plans professional with extensive experience in Health & Welfare Plans (including Wellness and Payroll). Experience in partnering with vendors, customers, (internal & external), to deliver business solutions to achieve business objectives. Strong team contributor for providing high level requirements, performing end to end testing and ongoing administration. Experienced in using lean methodology to increase productivity and cost reduction. I’m U.S. citizen; Fluent English and Portuguese. Core competencies include:

Government Agency Partnerships

ERISA Knowledge Base

Six Sigma Yellow Belt

Benefits and Wellness Plans

Deadline Sensitive

Team Player ; Customer Focus

Cross Functional Coordination

Governance Committee

Self-Motivated and Resourceful

Auditors (KPMG, Hewitt)

key accomplishments

Responsible for handling day to day transactions, accurately reporting Employee & Employer funding and all administrative expenses for HSA participation totaling $31MM annually.

Achieved 99% open accounts for HSA by working directly with participants who did not pass the bank’s validation process as required by the US Patriot Act of 2001.

Coordinated with Hewitt to develop multiple variance reports to identify file discrepancies for resolution –resulting in savings over $5,000 annually.

Implemented payment, tracking and reconciliation process for all benefit offerings.

Participated in projects for system upgrades/program changes during divestures and acquisitions.

Established payroll deduction guidelines to avoid cancellations; resulting in $3,000 premium savings monthly.

Coordinated with vendor to ensure Human Resources status changes were in compliance with company policy and procedures.

Technical Skills

Proficient with Human Resources Informational System (HRIS), PeopleSoft operating system, IFS Oracle operating system, Microsoft Office and Relational database queries & reports utilizing SQL

professional experience

Macy’s @ WestFarms Mall – Farmington, CT 2014 – Present

Point of Sales Associate (POS)

As a Sales Associate, I’m responsible for providing outstanding customer service, meeting hourly sales and Star Rewards on personal and department basis, and demonstrate superior product knowledge to customers during periods of high volume and provide a positive shopping experience to make the customer return for future purchase.

Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry to the area.

Knowledge of store products and service to build sales and minimize returns.

Suggest additional merchandise to compliment customer’s selection.

Proficient in POS and MPOS systems including Search and Send and My Client, etc.

Provide assistance to customers in service fulfillment if product is not available in store.

Aetna Inc.: Hartford, CT 2005-Jan 2014

Financial Reporting Analysis and Policy (FRAP) Sr. Benefits Insurance Consultant

Implemented and handled various functions of Benefits administration (Health & Welfare) and oversaw Financial Plans. Provide customer service and communication to active and retirees pertaining to their benefit election options. Ensure continued excellence in accurate reconciliation/reporting of ERISA plans. Maintain communication with Government agencies, vendors and internal/external departments to ensure accuracy of financial reporting and adherence to company fiduciary responsibilities.

Defined, implemented and oversaw procedures to coordinate payment, collection of premium, recordkeeping invoices and reconciliation of all expenses to support forecast and budget analysis.

Provided daily coordination with Human Resources, Customer Service associates and vendor to ensure participant cases were resolved in a timely manner.

Maintained monthly reconciliation to accurately track contributions for HSA, FSA, Qualified Transportation Benefits to ensure plans were in compliance with both regulatory and company policy, totaling $43MM, annually.

Prepared high level requirements, test plans; conducted end to end testing for Benefits Administration, payroll and wellness functionality.

Responsible for reviewing/revising annual employee communications/plan summary documents for benefit programs changes and conduct employee education seminars.

Implemented various ad-hoc reports to support financial reporting.

Aetna Inc.

Sr. Benefits Consultant 1995-2004

Oversaw day to day operations, delegated work to meet scheduled Service Level Agreements (SLA’s), prepared training procedures; and conducted training sessions for staff and new employees. Ensure fulfillment of financial reporting obligations met company’s objectives for all its benefit programs.

Team Leader and expert on key PeopleSoft initiatives/upgrades/outsourcing.

Oversaw operational workload/staff; providing direction and assistance to ensure work was accurate and deadlines were met; documented procedures and conducted cross training sessions.

Key supporter for legacy transition of CBAS (1998) to PeopleSoft for Benefits Administration, Payroll and HRIS.

Responsible for handling special agreements/arrangements from mergers/acquisitions.

Implemented a process to validate adjustments prior to payroll upload; reduce errors by 45%.

Maintained FSA reconciliation; coordinated funding and monitor day to day transactions totaling $7.2MM annually for approx. 5500 employees.

Prepared data for annual LTD Liability and HCFA (Medicare) Reporting.

Key supporter for annual insurance audits (KPMG) and Schedule T Reporting to Corporate Tax.

education & certifications

High School Graduate (Hartford High School)

American Compensation Association (aka World at Work)

Yellow Belt Six Sigma

Honors/Awards

2010 – 2013 Certificate of Appreciation for participating in Junior Achievement

2010 Certificate of Appreciation for providing High Level Requirements

2004 Spot Award for maintaining quality standards

2002 Spot Award of Implementation of PeopleSoft 8.3 Upgrade

1998 Human Resources Award for recognition of PeopleSoft stabilization

1990 &1998 HR Spotlight Award and Gift Certificate from QA(Quality Assurance)

1995 & 1998 Human Resources Customer Service Award

1997 Award for Operational Objectives in support of Financial Planning & Reporting

1996 Appreciation Award for support of LTC Transition

1996 Recognition of Cost Center Reconciliation (consolidation of expenses)

Community/Professional Involvement

Aetna Volunteer Council (Chrysalis Center Inc., March of Dimes, Hartford Hospital Bereavement Center, Hole in the Wall)

Junior Achievement

CCMC Connecticut Children’s Medical Center Auxiliary Storybook Auction (Solicitor, Co-Chair, Decorator, Historian and receivable of expenses)

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