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Customer Service Supply Chain

Location:
Austin, TX
Posted:
July 21, 2015

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Resume:

BRUCE E. BULLARD

408-***-**** ~ acquw7@r.postjobfree.com

www.linkedin.com/in/brucebullard

Executive Leadership

Senior executive leader of global operations, supply chain, logistics, and contract management. Broad industry background including experience in disc drives, semiconductor and semiconductor capital equipment manufacturing. Excellent track record of continuous improvement with measurable contributions to productivity and profitability. Managed global supply chain spend of $130M. Created efficiencies to reduce labor, inventory, and increased inventory turn rates by 500%. Consummate leader and problem solver, able to make decisive and accurate decisions in fast paced environments. Strong team building, leadership and cross-functional communication skills. Leadership Competencies

Strategic Vision Implementation Logistics & Supply Chain Management Cycle & Lead Time Reduction Process Operations Improvements Startup/Turnaround/Consolidation Customer Service & Support P & L Responsibility Global Distribution Cost Reduction/Avoidance Significant Accomplishments

Ramped factory revenue from $10M to $64M per quarter in two years. Drove efficiencies increasing inventory turns from 1 to over 5 on core products in two years. EPS increased from -.58 cents to $1.13 over 10 quarters. (Nanometrics)

Productized a server (Nanogen) into a turnkey product resulting in the company’s highest product margin of 275%. Developed cross functional team; product was in beta form when customer chose Nanometrics as key supplier; sourced; standardized; trained supplier on copy exact; trained and transitioned process to manufacturing. (Nano)

Reduced World Wide Inventory by $43M, while maintaining bin fill rates over 95%. Led global team to increase delivery performance and predictability; assigned ownership and gained trust before reducing inventory. (Novellus)

Spearheaded an NSO process that decreased past-due lines from 600 to 13 within 6 months. Increased on-time delivery to 95% in that period and to 97% the next quarter. (Applied Materials) Career Highlights

Director of Supply Chain & Logistics, Nanometrics, Inc. Milpitas, CA 2006 – 2013 Led and orchestrated supply chain and subcontract management, master scheduling, production control, customer service and support, warehousing and logistics, forecasting and analytics.

Managed the material spend of $130M annually and all aspects of supply chain management including: cost reduction initiatives, supplier negotiations, contract negotiation, copy exact principles and management of subcontract manufacturers throughout the world.

Integrated and streamlined operations of three acquired companies (two offshore and one US). Led cross functional teams which developed integration task lists, cultivated relationships with key personnel within acquired companies, integrated ERP systems, ensured inventory integrity, cultural diversity, and budget blending.

Aggressively led supply chain actions through 8 quarters of financial instability with marginal business and volatile cash flow. Managed staffing decisions, supplier relations/negotiations, critical supplier support, inventory control, receiving process changes and control, inventory reviews and consumption.

Increased delivery performance from 75% to over 90% on-time to first commit while growing revenue over 50% per quarter. Identified critical path items; reviewed and negotiated with suppliers; ensured timely execution to MRP.

Orchestrated the shutdown of two offshore factories. Integrated the builds and processes to the US or outsourced to subcontract manufacturers. Created a non-confrontational alliance by leading cross functional teams, developed task lists, timelines, ensured timely completion of tasks, and orderly transfer of products and seamless delivery.

Reorganized customer service and customer support functions and aligned with processes. Increased service levels within teams. Streamlined communications by eliminating organizational barriers.

Created and implemented Inventory Forecasting, On-Time Delivery Metrics, Worldwide Cycle Quarterly Cycle Count Processes and Reporting, Excess and Obsolete Analysis, Product Build Out and Valuation Analysis. Documented and trained personnel on reporting processes and increased the skillsets of the organization. BRUCE E. BULLARD

408-***-**** ~ acquw7@r.postjobfree.com

www.linkedin.com/in/brucebullard

Senior Manager, Global Logistics & Spares Planning, Novellus Systems, Inc. San Jose, CA 2002 - 2006 Led multi-functional team managing worldwide logistics, spares planning, and business analysis.

Managed worldwide logistics and spares planning on an inventory of $120M with a hub and spoke structure consisting of 4 hubs and 95 stocking locations. Shipped over 10k lines per month out of the hub supporting critical needs for semiconductor process tools running 24/7. Grew spares business to the second largest business unit.

Implemented processes increasing on-time bin replenishments from 49% to 86% in 5 months. Implemented SAP. Modified fulfillment process and metrics for new system structure. Forward planned MRP to minimize impact to manufacturing. Established complete metrics in 4 months and continuously improved processes based upon data.

Drove down unforecasted logistics demands from 25% to 6% in four months. Developed metrics and policies for customer commit date generation. Customer Support utilized SAP ATP (Available to Promise) functionality.

Implemented Logistics Inventory Optimizer (LIO) enhancing core planning algorithm. Cross functional team; implemented standardized algorithm and interface to SAP; provided simple user friendly way to analyze data and set bins. Created a robust SAP interface which kept part master data integrity intact and standardized.

Drove reverse logistics costing change that reduced inventory exposure and correctly valued inventory at each step of the reverse logistics process. Strategized with Finance; developed and proved theory; implemented process.

Continuously improved spares fulfillment process reducing bin fill reaction time by 3-6 months. Utilized worldwide process for determining past due lines and incorporated these into planning algorithm.

Developed excess utilization process yielding a $1.5M increase in cash flow for first quarter. Led team to ensure excess inventory was balanced and re-deployed throughout the logistics supply chain. Ensured excess material and purchase order obligations for logistics warehouses were visible in the manufacturing MRP and consumed in manufacturing. Manager of Production, Planning & Control, Applied Materials, Inc., Santa Clara, CA 2000 - 2002 Orchestrated team performing master scheduling, configuration engineering, order management and non-system order

(NSO) / spares fulfillment. Implemented ISO9001 for the take order process.

After two failed attempts by previous directors, spearheaded NSO process decreasing past-due lines from 600 to 13 within 6 months. Built and developed high performing team, implemented processes and defined manufacturing capacity to fulfill spares in a timely manner. Increased on-time delivery to 97%.

Streamlined internal customer order process by re-engineering order management and configuration engineering flow reducing errors and labor, increasing accuracy. Ensured tool configurations matched customer specifications.

Identified and corrected issues driving approximately $23M excess material. Drove team to review MRP settings for safety stock, minimum order quantity, minimum lot size and lead times multiplier. Corrected setting which reduced purchases above requirements and consumed excess inventory. Planning & Logistics Manager, Headway Technology, Inc., Milpitas, CA 1998 - 2000 Customer Service & Planning Manager, Electroglas, Inc., Santa Clara, CA 1996 - 1998 Scheduling & Logistics Manager, Asyst Technologies, Inc., Fremont, CA 1995 - 1996 Master Scheduling Supervisor, Paradigm Technology, Inc., San Jose, CA 1994 - 1995 Business Analyst/Customer Order Management Supervisor, LSI Logic, Inc., Milpitas, CA 1990 - 1994 Cost Accountant, Production Planner, Seagate Technology, Inc, Scotts Valley, CA 1987 - 1990 Education

Bachelor of Science, Business Administration & Finance 1985 Bachelor of Arts, Economics 1985

San Jose State University, San Jose, CA



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