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Customer Service Data Entry

Location:
United States
Posted:
August 29, 2016

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Resume:

Carol Marshall

***** ********** **

Fort Washington, MD 20744

202-***-****

acqupa@r.postjobfree.com

SUMMARY:

Application Service professional with 5 years of experience in all aspects of application verification for medical students. Strengths include

accuracy, attention to details, problem solving, customer service, trouble shooting, computer skills, and meeting deadlines.

EXPERIENCE:

2/10-6/15 American Association of Colleges of Osteopathic Medicine

5550 Friendship Blvd., Suite 310

Chevy Chase, MD 20815

Responsible for verification of academic data for medical students using official transcripts, identifying missing information, printing and scanning emailed transcripts to applications, responding to emails, uploading MCAT scores to applications, corresponding to domestic and foreign institutions for availability of transcripts, updating applicants applications after verification, create lists of discrepancies to be distributed to institutions, notify applicants with incomplete applications of transcripts received, answering the phone, run report to ensure all verified applications were resubmitted, and assist team members to resolve

daily problems.

10/07-2/10 Telesec/Corestaff

2730 University Blvd. West

Wheaton, Md

While working with this temporary agency, I was assigned to Marriott, Holy Cross Hospital, and the American Association of Colleges of Osteopathic Medicine.

9/09-2/10 Application Verifier

American Association of Colleges of Osteopathic Medicine

5550 Friendship Blvd., Suite 310

Chevy Chase, MD 20815

Human Resources Assistant

Holy Cross Hospital

2/18/08-1/30/09 1500 Forest Glen Rd

Silver Spring, Md

Responsible for answering high volume of phone calls for the purpose of answering

questions, resolving problems, and referring callers to appropriate department.

Interact with Holy Cross employees to help solve their problems. Also assist

Compensation Analyst with grading employee evaluations, logging scores on

excel spreadsheet, updating employee appraisal periods in Peoplesoft, and

follow up with department managers for incomplete evaluations.

Data Entry

Marriott

1/21/08-2/3/08 401 Fernwood

Rockville, Md

Entered data from Excel files onto MRF System

Receptionist SRA/Constella Group

6001 Executive Blvd

Rockville, Md

Responsible for answering phones, receiving visitors, and logging

incoming mail

6/98-9/02 Computer & Hi-Tech Mgmt

700 Army Navy Dr

Arlington, VA

Data Entry Analyst

Reviewed, extracted, and summarized information from various source documents from DEA agents, then entered that information into the NADDIS computer database. Performed visual verification of keyed in information. Entered approx. 70 to 90 documents daily.

EDUCATION

High School Diploma

Some College

SECURITY CLEARANCE

6/93 Secret, granted by DISCO

6/98 Confidential



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