Michelle A. Carter

**** **** ** ****** *****, Maryland 20748

* * * * * 9 8 6 2 0 9 • acquef@r.postjobfree.com

Qualifications Profile

Outstanding soft skills, written and verbal communications skills, ideally suited for the

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professional environment

• Tremendous ability to multi tasks in a deadline driven environment

• Intermediate computer skills, including Microsoft Excel, Power Point, Word Outlook and Internet

Explorer

• Experienced with Team Leader a Supervisory duties, including organizing teams execution of team

goals

• Progressive and forward thinking Front Office Management

• Quick learner that thrives in a fast paced, customer service environment

Education and Training

Virtuous Enterprises Inc., Microsoft Office Specialist Training (2008)

Strive DC Inc., Employment Training and Job Readiness Training (2005)

The University of the District of Columbia, Theater Arts (1980 - 1982)

The Academy of Notre Dame High School (1975 - 1979)

Professional Experience

MarcParc Valet Washington DC

May 2015 – Present

Valet

• Meet Guest at Event of the day (Various location around the city)

• Receive cars park them in assigned Parking places for that event

• At the end of the event retrieve ticket and return car to guest

Aramark at Verizon Center Washington DC

September 20013 – Present

Cashier/Stand manager

• Receive Bank and supplies for stand upon arrival

• Set-up stand stock and make sure all equipment is working

• Serve customers during events

• Clean an restock at the end of event

• Fill out paper work for all stock sold and left over

• Close register for days work and deposit all money made for the day

Hilton Garden Inn Arlington VA

July 2011 – Present

Hostess

• Greet guests upon arrival

• Ensure maximum space usage of restaurant in accordance with staffing levels

• Monitor food inventory as to assist with food cost control

• Manage accurate logs of guests timing in restaurant to assist in determining staffing needs

• Maxim cleaning of restaurant for QA inspections

• Laundry attendant, folding of sheets and towels for housekeeping when needed

Serendipity Special Events

August 2004 – Present (on call as needed per event)

Events Coordinator

Responsible for coordinating site, vendor and budget selection for events .

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• Creating effective timelines for proper event management.

• Assist with the creation and implementation of company marketing and promotional strategies.

• Manage day of activities for events that includes vendor oversight, client interaction, decoration as

well as keeping the activity timeline coordinated.

Office Assistant: Jackson Hewitt Tax Service,

January 1995 - Present

• As a seasonal employee, duties include assembling Federal and State income tax returns for clients

• Managing appropriate confidential paperwork that needs to be sent to the IRS

• Maintaining office files, answering multi-line phones, and dispersing client refund checks in a timely

and respectful fashion.

REFERENCES UPOUN REQUEST

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