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Customer Service Manager

Location:
Tempe, AZ
Salary:
$11.00
Posted:
July 20, 2015

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Resume:

Silva A. Khajadourian

***** *. **** ****** #*** - Phoenix, AZ 85053

Phone: 818-***-**** - Email: acquay@r.postjobfree.com

OBJECTIVE:

To obtain a position as an office manager at a Medical office for a reputable doctor.

EDUCATION:

Dec. 2013- Hands on Healing Institute- certified massage practitioner Tujunga, CA

Sept. 2002- LACC – attended chiropractic school for 6 months Whittier, CA

June 2001 – Marshall Fundamental Secondary School Pasadena, CA

High School Diploma

WORK EXPERIENCE:

Glendale Sports Injury and Rehabilitation Center /Office Manager & Chiropractic Assistant Glendale, CA

July 2001 - Present

* Manage office and train current and new staff. Handle front and back office, collect/bill patients, and process billing. Administer therapy such as ultrasound, electro-magnetic therapy, traction, hand massage, and heating pads for patients. Receiving and placing phone calls. Filling and organizing patient information/medical records. Recording and documenting patient PI reports.

Planet Insurance /Billing Pasadena, CA

July 2002 – June 2003

*Billing and customer service. Administered phone calls for sales and was responsible for setting up insurance policies.

Kaiser Permanente / Billing Pasadena, CA

June 2003 – November 2003

*Billing/ collecting Insurance payments. Assisted patients with any outstanding balances and processed them.

EXTRACURRICULAR ACTIVITIES:

September 2002 – September 2003 / Teacher- volunteer Pasadena, CA

*Assisted children in learning to read and write Armenian.

*Planned monthly programs that included dances and poems.

SPECIAL SKILLS:

*Massage Therapy (Practitioner) (MT250) certified 01/2014

*CMP by California Massage Therapy Council

*Completed program in the theory and practice of Heated Stone Therapy (7 hour program)

*Completed program in the theory and practice of pregnancy massage and certified in Pregnancy Massage

(16 hour program)

*Fluent in Armenian, Arabic, English, French and Turkish

*PI Case Seminar completed

*Excellent written and oral communication skills, Interpersonal skills, proficient in Word Processing,

*Demonstrate ability to analyze, plan, and motivate in fast pace environment, team player with a great attitude



Contact this candidate