CHAOUALI Karim

** ****

: *, ****** ******, ****** ****,

Borj Louzir, Ariana 2073 Tunisia

: 002**********

Mail : acqu9t@r.postjobfree.com

CAREER SUMMARY

- Seven plus years of work experience in Networking Field.

- Proficient in WAN and LAN technologies

- Proficient in monitoring and troubleshooting the Network / Link in case of any breakdown

- Experienced in working interactively with customers and all levels of management.

- Hands on routing and switching.

- Strong Network technical concepts.

WORK EXPERIENCE

Orange Tunisia

IT support Engineer

January 2010 – Present

Provided 24x7 Support for Enterprise customers (gold, premium, privilege ) in Tunisia, Operationally responsible for Multi-Vendor Hardware and Software support ( Redline RMS, Mcafee Firewall backbone cluster )

Troubleshooting and solving network customers & backbone infrastructure issues Designing and implementing customers’ (petroleum, banking, call center…) network infrastructure Cisco Equipment’s (28xx, 2960, 36xx, 4849, 1841, series 800….) based over Fiber, Wimax(Redline), VSAT(iDirect), ADSL, 3G and Microwave(Dragonwave, NEC) link. Deployed networks using dynamic routing protocol (EIGRP, OSPF,MPLS and BGP) over Backbone Juniper Routers and Switchs (J2300, J2320, J6350,M7i, M10i, MX120, M240,MX80,MX5, EX series )

Configuring and implementing of VOIP solutions using CME 8.x & 794x IP Phones for petroleum customers based in Tunisia ( Britsh Gaz, ENI, OMV…) Implementation of Cisco H.323 VoIP Gateway.

Troubleshooting and solving customer SIP accounts issues Configuring and implementing Remote & Site to Site IPSec VPN tunnel over public/private network using Cisco Routers, Cisco Firewall ASA 5525, Mcafee security engine, OneAcces Working with Juniper TAC on escalated issues

Configuring and implementing customers business need using Juniper over Juniper backbone Router ( VPLS, L2VPN, VRF…)

Making emergency changes in the network to ensure uninterrupted services Building and maintaining Visio documentations for Clients Training :

TJP : Troubleshooting Juniper Platforms March 2010 AJNR : Advanced Juniper Networks Routers M/T series June 2010 SIP : Architecture, Protocole et Services SIP Nov 2010 IMS : Architecture de Réseau et de Service IMS : IP Multimedia Subsystem Dec 2010

COMTECH Skywire configuration (UK) Dec 2010

MEMOTECH Configuration and mainly troubleshooting (Dubai) Feb 2011 ICUC : Implementing Cisco IOS Unified Communications 2 May 2011 Stonegate (Mcafee) Management Center/Firewall/VPN/IPS May 2012 IOM : iDirect Operation and Maintenance Oct 2012

AJSPR : Advanced Junos Service Provider Routing Apr 2013 ITIL V1 Apr 2013

Wimax Redline RMS support Professional Jun 2013

TBOSIET : Typical Basic offshore safety induction and emergency training certified Sep 2013

AIOM : Advanced iDirect Operations and Maintenance Feb 2014 Patton : Analog Gateway IPBX for Patton Electronics certified Jun 2014 JSEC : Junos Security Sep 2014

AJSEC : Advanced Junos Security Sep 2014

Divona Telecom

IT support Engineer

January 2008 – January 2010

Provided 24x7 Support for Enterprise customers in Tunisia Troubleshooting and solving network customers & backbone infrastructure issues Making emergency changes in the network to ensure uninterrupted services Designing and implementing customers’ (petroleum, banking, call center…) network infrastructure Cisco Equipment’s (28xx, 2960, 36xx, 4849, 1841, series 800….) based over Fiber, Wimax(Redline), VSAT(Ems technologies), ADSL and Microwave(dragonwave) link. Implementation & trouble shooting of complex WAN, LAN, VLANS, high availability solutions like HSRP, ether channels, site to site vpn, access control lists, NAT,PAT,routing solutions etc Creation of firewall policies as per the requirements on ASA, Juniper firewalls, Stonegate firewalls

Building and maintaining Visio documentations for Clients Training :

CJNR-M : Configuring Juniper Networks Routers M/T series Oct 2008 EDUCATION

Baccalaureate degree in Mathematics 2002

License degree on IT and telecommunications networks, faculty of science Monastir 2005 Engineer degree in computer networks and telecommunications, ESPRIT 2014 LANGUAGES

Arabic : maternal language

French : bilingual

English : professional

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